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June 2024 by D. Preston Steele
It’s a Walgreens.
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May 2024 by Donald Spec
I visited the Walgreens at Broward & University today with the intention of returning and exchanging some products. Unfortunately, my experience was significantly impacted by the service provided by an employee named Faye.
During my visit, I encountered issues when trying to process a return. I presented a digital copy of my driver's license, which has been accepted in the past at various Walgreens locations. However, Faye insisted that she needed to scan the physical card and dismissively told me to "come back tomorrow." Despite my explaining that a digital copy has been sufficient before, she repeated, "come back tomorrow" and walked away without considering my schedule constraints or the inconvenience her demand caused.
Additionally, Faye's demeanor was unfriendly and unprofessional. She did not greet me upon my arrival, and her overall attitude was off-putting.
As someone with a background in business management, I am keenly aware of the importance of customer service as a representation of a company's values. Based on today's experience, I feel that Faye's behavior is not in line with what I expect from Walgreens, a place where I have shopped reliably for years. I hope that management will address this issue, not just for the benefit of customers but to improve the working environment for other employees as well.
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March 2024 by MONICA CANALES
No customer service skills in the pharmacy. The automated system asks for reviews and they keep you on hold. Very unprofessional.
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March 2024 by Kate Brucia
The pharmacy drive thru line is never long and the employees are usually friendly. However, they are not very helpful. I’ve consistently had issues with this location notifying me that my prescriptions are ready and when I go to pick it up they say it hasn’t been filled and will be a few hours. I could live with that, but my last few visits have been awful. Recently, I was notified my prescription was ready and unbeknownst to me it had been canceled. When I go to pick up the pharmacy told me there is a shortage of the prescription.
Could they please let me know when they expect to have it in stock? No.
Can they see if another Walgreens will have it? Of course not.
Their unwillingness to rectify their own error basically sends the message “we’re out of your meds, too bad, guess you can just die”. It would’ve been nice if they can at least tell me they’re out of stock so I could try making arrangements instead of wasting my time and being, quite frankly, completely useless. Beyond frustrated with this location and their incompetence.
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November 2023 by Zaccheus Austin
Worst customer service ever. It takes a long time to check out despite the store being empty. Avoid if possible
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June 2023 by brian brunetti
Worst customer service I have ever experienced in my life specifically the pharmacist "Emad", this "MAN CHILD" would not even give me his last name in fear that I will teach him a lesson. This individual shows a lack of respect, compassion, and apparently feels that he is above each and every one of us as customers. Additionally, this individual told me that 'if I don't like it then go to Publix" which (from now on I will) therefore, as a whole I suggest us as customers BOYCOTT ALL WALGREENS AND THEIR PHARMACY until this one particular pharmacist is REMOVED from representing the Walgreens brand as a pharmacist. I have filed a complaint through corporate who most likely will try to protect this individual but since I won't stand for this type of "privileged" & "I can do or say whatever I want" attitude that this poor excuse for a medical professional has, I'm voicing my opinion through Google.I'm quite sure there are many others hope you feel the same way especially towards the same pharmacist named "Emad" a man child who lacks the courage to even give a customer his last name and when this customer calls back places the customer on hold for several minutes and then begins to rant again like a man child and hangs up the phone on the customer, thank you very much Emad; you soon will be served a lesson.
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June 2023 by Alfred M
Somewhat busy. Open early also labcorp section is operational.
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March 2023 by Risen Personal Care Corporation
Walgreens is a great shopping experience based on ease of shopping, prices and clean, safe shopping with friendly staff.
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March 2023 by Alfred McCalla
Somewhat busy. Open early also labcorp section is operational.
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January 2023 by Melissa Seide
One of the worse Walgreens locations I’ve been too both lines were backed up people were getting angry and the manger Fay choose to ignore the countless calls for back and just chose to go on the intercom and just say there are already another register openWhen I went to complain she said “I’m sorry that’s Walgreens way”I happy you choose to put your customers last.
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January 2023 by Danielle Harris
MIRIAM AT MY WALGREEN BEAUTY DEPT IS THE GREATEST
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January 2023 by Dawn Burgess
Walgreens has great sales and no waiting at pharmacy
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November 2022 by Christina Giannoni
This pharmacy and their staff are the kindest people and so helpful and I never have to wait long periods of time or have issues picking up my prescriptions. I recommend this pharmacy and give them 10 stars!
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November 2022 by Cassia Cardoso
I always go to Walgreens for my prescriptions and everything in between and, I’m always happy with my experiences in the store.
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September 2022 by Nate Hancock
Exactly the experience you'd expect from a Walgreens/convenience store.
