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November 2023 by K Walsh
I accompanied my friend K. Diaz (a military vet.),to see about his new puppy. Upon arrival I decided to wait outside. Subsequently, I realized a couple employees would rather stare at me (in broad daylight),than greet me. That was until the manager Zack,took the time to introduce himself outside of the actual business. Zack,was not only very professional but helpful as well. Personally, I found Zack,to be extremely "down to earth" . His professionalism, leadership and overall manners should be the prototype for all businesses in America. I hope he's truly rewarded for being the best!
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October 2023 by Wendy Chavez
I have been taking my pets here for over 10 years. Nala (RIP) Gizmo, Winnie and Georgie all love the techs and the doctors. We love Dr. Buela, she has been our preferred doctor for each pet and every visit for years. The staff went through some growing pains after COVID but they are back to operating as before.About 5 years ago my 6 year old pug was showing very weird signs that got brushed off at her first visit by a different doctor. We called again and asked for Dr. Buela, as soon as she saw our pug she knew that something was very wrong with her, after a few test she determined that our girl had a pinched nerve or even a spine injury. She referred us to a neurologist that specializes in canines in Miami, we fled to Miami and were able to admit her where they determined she indeed had a spinal injury and would need immediate surgery if we wanted her to not lose any mobility. Long story short, Dr. Buela saved our girl time and time again and without her we don’t know what would have happened. Dr. Buela is sweet, professional and very attentive answering any questions. She is great with our dogs, they love her.Thanks VCA for always helping our babies!
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September 2023 by Doug Spechler
ABSOLUTELY HORRIFIC EXPERIENCE! LAB ERROR COSTS US SEVERAL THOUSAND DOLLARS - TERRIBLE COMMUNICATION BY MANAGER NAMED ALLISON!Must read before going here:My wife and I brought our 3 year old cat in to see Dr. Buela because he had been a little lethargic for a couple of days. This was his only symptom. We were never super worried that something could be seriously wrong. After doing a physical exam, Dr. Buela found nothing wrong with him. The following day Dr.Buela called us and informed us that our three year old cat was now in KIDNEY FAILURE! We rushed him to the animal hospital they told us to go to and we were absolutely distraught thinking our young cat was dying. After several hours at the animal hospital the doctor there called us and informed us that there was nothing wrong with our cats kidneys AT ALL. The doctor told us there is no way that this was not a LAB ERROR. A cat can not be in kidney failure one day and then totally fine the next. Dr. Buela also admitted it was a lab error. This mistake by VCA Central Park cost my wife and I THOUSANDS OF DOLLARS. The manager told us she’d call us back two Fridays ago and never did. If you bring your animal here it could cost you a month of your salary and when you question them about it they will ignore you. BE WARNED!
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August 2023 by Einav Hochberg
First of all the prices there outrageousSecond of all they will push you to do more test then nessecery. Didn't like it spend half of the money for my dog somewhere else.
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August 2023 by GAETANO
Great staffs , caring n loving we r very happy to bring our dogy there for all her needs.Thanku all lovlys....
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August 2023 by J C
Spoke with a manager today the day after bad service. It seems they may make it right in a few days when they do I will give a new review.Update review:Everyone makes mistakes, and they tried to make it right, I can't ask for more than that. So, I changed rating to 3 instead of 1. I do not think this place would harm a dog and that it's perfectly fine to bring a dog here.
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June 2023 by Miles T.
Brought my little cat Cali in for a check up. Updated her vaccines and they were very sweet with Cali. Definitely will be coming back.
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June 2023 by Sophia Michel
I did not have a very pleasant experience with Dr.McDonald from the beginning of the transaction. She was very condescending, spoke way to quickly and showed not one ounce of empathy when it came to discussing my pet our any of my concerns. She disregarded majority of my questions even saying you can look it up online when you get a chance I informed her I was driving so I couldn’t research the info at hand and still gave a very generic description of the issue. Thank God with no help to her my baby is just fine God is good all the time.BLACK LIVES MATTER!!!!!!
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May 2023 by Alesky
I want to say thank you to Dr. Baumwell, the vet techs, the office manager Zachary, the front desk staff, and everyone else in the VCA Central Park team. Whenever something unexpected comes up and my pet needs an appointment, they are able to schedule him in usually that day. Every time my dog goes in he is greeted and treated well by everyone. We’ve seen Dr. Baumwell for years and always appreciated his great bedside manner!
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April 2023 by Bilal Ajami
Love the place and the staff. Very professional and friendly. Both of my pets are treated like royalty. They treat you like family. I wont go any ware else. ?
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April 2023 by Ale
I want to say thank you to Dr. Baumwell, the vet techs, the office manager Zachary, the front desk staff, and everyone else in the VCA Central Park team. Whenever something unexpected comes up and my pet needs an appointment, they are able to schedule him in usually that day. Every time my dog goes in he is greeted and treated well by everyone. We’ve seen Dr. Baumwell for years and always appreciated his great bedside manner!
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February 2023 by Marcela C lopes
Front desk staff is so rude. The chubby lady with curly black hair that works there was extremely rude and impolite.I feel like as a front desk person it’s your job to greet people and be patient… she even rolled eyes on me. Please do better VCA! Hire patient people who actually like what they do.
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February 2023 by Brandon W.
Brought in my little guy to have his teeth cleaned and as worried as i was with trying a new vet everyone there really assured me that they are some of the best around. I am short on money right now and i was able to get on their monthly membership plan and pay a monthly fee for the entire operation. They were very quick and limited the amount of stress for my cat. He has pearly white teeth and microchipped all without a hiccup. I highly recommend bringing your pets here.
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January 2023 by casa wifi
Great experience , my cat loves the clinicprice is reasonable, and special thanks to Vanessa , she was very kind , knowledgeable and always with a smile ?she trimmed my cat's paws."tambien habla español?".also doctor Thannum was exellentthank you
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December 2022 by Kelly Hancock
They are amazing! Changed to them as my dog had diabetes and they have really loved on my dog and helped us manage his diabetes and keep him healthy...
