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November 2022 by Valerie Jarrette Bass
Dr. Chad is personally charming, medically intuitive, and has a great technique that had significant results for my pain and other positive results. Thanks also to Susan Albertinni and staff...Can’t wait to move forward! As a health care professional, (certified biofeedback therapist), I have been looking for a Dr. Like Dr.Chad for a long time.
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May 2022 by Kate B.
I have lived with episodes of debilitating back pain for more than 30 years. My treatments have included Accupuncture , Physical Therapy, Chiropractic and two surgeries. My pain always returns sometimes taking my breath away. Level 8 pain is excruciating and debilitating. Several years ago it was recommended that I meet with Dr Chad Frank. My friend was confident Dr Frank could offer relief from my suffering. I knew nothing about Osteopathic treatment but took the advice and made the appointment. My experience with the Non-Surgical Center for Physical and Sports Medicine Center has been wonderful. The waiting room never has more than one or two patients because the staff understand the value of patients time. It's a wonderful thing to be treated courteously by office staff. Dr Chad Frank has been able to relieve my back pain which allows me greater range of motion. I know that when my back "goes out" I can trust that Dr Frank will be there to help. I have practically crawled into the center at times because when my back acts up the pain is intense. After just one visit I realize significant relief from my agony. I have not used drugs or injections as part of my treatment with Dr Frank. I know it's an option, but I have not needed to do so.I feel blessed and grateful for Dr Chad Frank. I confidently recommend the Non-Surgical Center for Physical and Sports Medicine.
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December 2020 by Ricardo O.
Today, after two weeks of eagerly waiting for my appointment, I had a meeting at work running long which kept me from leaving my house on time. Knowing that I was going to arrive late, I called the doctor's office to let them know that I was on my way. After explaining the situation to the receptionist, Dr. Chad Frank decided that I needed to reschedule because he had already double booked my appointment so he couldn't wait the 15 minutes I was asking for. I get it that doctors oftentimes double book and, even if I don't like it, I roll with it because that's how things unfortunately work. I, like many others, have to wait hours at the doctor's office, and would actually be surprised if they see me on time. The reason I'm giving one star is because this doctor, despite double booking his appointments, doesn't have the courtesy of responding in kind by providing flexibility when his patients need it, even it's just 15 minutes. Seems a huge imbalance given I was prepared to wait for at least 45 minutes without saying a word as I always do. Edit in response to Dr. Chad Frank: All I have to say is that thanks to technology is very easy for me to prove you are lying. You are saying that you called me because I was late, so I'll share here a snapshot of my outgoing call to your office 15 minutes ahead of my 12pm appointment. I called your office from my car on my way over, just as I said in my review. Your staff was not confused when they told me you double booked me, they went to ask you whether I could arrive late and that's the excuse you provided. Also, I did say 20 minutes, before correcting myself and sharing that it was actually 15 min according to my GPS. In terms of your private life, you are right, it's not my business and I don't care. Same as it isn't your business to judge how I operate in my own job and why I thought it wasn't a problem to attend a meeting that was supposed to finish at 11.30am. Oh, and one more thing where you are wrong, I'm not quick to review. In fact, this is the first Yelp review I've ever wrote (congrats on being my first!). One thing I agree with you, though, it was good for both of us that you refused to see me. If you were willing to lie on something I can disprove so easily, God knows what else you'd be lying about. I don't hold anything against you and don't want to waste more time replying, so don't bother. I do wish you the best in your business and private life, just not with me around.
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August 2020 by Cynthia Mitchell
Susan Albertini has helped me so much with joint stiffness. Receiving this type of therapy has been a total gamechanger for me! Great staff, great place--I highly recommend!
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February 2020 by Evonne Corbo-Prince
My family and me have been long time patients of Dr. Chad Frank. We have been blessed to find him. He has always treated us with the utmost professionalism. He is extremely knowledgeable, competent and sincere. He is a Dr. who has great compassion for his patients, which is hard to find. His staff is also a great asset to his practice, which is so vital. I would recommend this practice to anyone!! Thank you Dr. Frank and staff for your amazing care over the years.
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February 2020 by Christina Reddick
I am a Founder's Institute Graduate. And Dr. Chad Franz, DO was referred to me by my orthopedic doctor to treat a slipped rib a couple of months before I began the challenging life of an entrepreneur in an accelerator. In total the Founder's Institute was for 3 months, and I managed to attend in the evenings after my 9-5 and while also attending therapy for PTSD. I will say without a shadow of a doubt that the treatments I received from Dr. Chad Franz, DO completely made it possible for me to complete the Founder's Institute. I entered his office with a consistent pain level of 8 on a scale of 1 to 10 (10 being the highest). And I am now at maybe a 2 usually - AND SOMETIMES 100% PAIN FREE!!!! Not only to I recommend him for the manipulation treatment, but I recommend him to give you an accurate diagnosis. He is a character, no doubt, and I love it! Highly recommend to all my fellow entrepreneurs and triathletes who are looking for a more enjoyable and less painful life!
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February 2020 by Daniel Buckley
Without a doubt,the BEST experience I've had since I left the keys!!! Great staff,location,and an awesome doctor..... The music is a definite plus!!!!
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January 2020 by Jon Myers
Dr. Chad Frank is Amazing. He knows right where to work on my pain and gives immediate relief
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November 2019 by Shari Kalkstein
Both Dr Chad Frank and Susan Albertini are amazing. Extremely knowledgeable and compassionate. Dr Chad has a quirky sense of humor that is quite enjoyable. But seriously for a hands-on facility; this IS the place to be.
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August 2019 by Radio Calidad de Vida
This place is great. Frank is an excellent doctor. I must go back soon.
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August 2019 by Nathaly Virtue
Rarely do you find a place where the staff and the doctors are excellent! This place is. From Dawn to Ashley to Dr Susan Albertini, everybody is nice and very professional. And I feel so much better. Thank you. Highly recommend!
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July 2019 by Erica Nager Beebe
Absolutely wonderful Office Dr Frank and suzanne are wonderful they are always on time and treat you wonderfully with respect and empathy I would highly recommend them to anybody with various issues. Best dr’s I’ve seen in years and would never change dr’s again. Front desk staff is kind and thorough. Best treatment and great listeners. Work on several aspects of life issues not just chronic pain but therapy and kindness. ***** 5 stars and
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October 2018 by Nathaly Virtue
Rarely do you find a place where the staff and the doctors are excellent! This place is. From Dawn to Ashley to Dr Susan Albertini, everybody is really nice and very professional. And I feel so much better. Thank you.
