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February 2024 by Lisa DiRenzo
The first stop looking for my daughter's prom dress turned out to be the only stop. We were lucky to have Mia help us and she was very knowledgable throughout the process. When my daughter was between two different dresses, she encouraged her to try them on again (which is where the decision was made). This being said, we will need alterations done by the seamstress they use so hopefully our experience will remain a great one. Thank you for an easy process.
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February 2024 by Deziah N.
I came in to purchase a dress for a gala. The staff there asked my budget before they asked for my name. When I walked in I was obliviously judged by my appearance. The staff told me they wouldn't show me dresses if my budget wasn't 500-900. When I told them I didn't have a budget they were a little disappointed but allowed me to try on a few. I am a woman of color. They didn't see like the wanted to me patronize there business. I was hesitant to leave a review, but I feel I must share my experience. If you are another woman of color don't be surprised if you shop here and receive bad customer service.
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January 2024 by T.Kelly Williams
Raeann (Rayann) was was not covert with not wanting our business. She was bullish, overbearing, culturally incompetent, condescending, insensitive, and overall ignorant. She refused to hear why my friend did not wish to do business with her. I wanted to explain to her, in private, where she erred and support the rectifying of her careless and callous behaviors toward us in her shop. We were prepared to purchase multiple frocks but it was more important for Raeann to overtake us in dialogue than to secure today's sale and future patronage. As a business owner who attends multiple events, I am always in the market for my couture pieces. Our cash and credit is as green as anyone else's. Raeann missed her shot in a major way. Every client who asks me where I found my latest find will know it was NOT from Susan Rose on Sample Road in Coral Springs, Florida. This is a formal, public announcement. Rest assured, we will remain in our places---in the Class Act section. (The nerve!!!!) Good day.
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January 2024 by Deborah Smilovitz
Excellent customer service! Beautiful gowns!
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January 2024 by Madeleine
I had a great experience at Susan Rose, I will definitely be coming back for my next formal event.
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December 2023 by Ann Cooper
Collaborating with the team at Susan Rose's Dresses was a genuine pleasure as I navigated the process of selecting and fitting my mother-of-the-bride dress. Rae Ann, the boutique owner, brought her keen eye and expertise to guide me through the selection process. Her personalized touch made the experience truly enjoyable.When it came to the intricacies of fitting and tailoring, Diana, the skilled seamstress, took over. Her meticulous craftsmanship and attention to detail ensured that the dress fit flawlessly. I appreciated the seamless collaboration between Rae Ann and Diana, each contributing their unique talents to create a dress that felt uniquely mine.On the wedding day, my dress made me feel very confident and brought me a lot of joy. I highly recommend this shop!
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September 2023 by Robert Alvarez
Went here with my wife to get a dress and all I have to say is that they have some beautiful dresses and Rae was absolutely amazing.
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April 2023 by Stephanie Holt
Wow! I was running around all day searching for a dress for a wedding this Saturday, I had no luck and walked into this lovely little shop and had the pleasure to meet Raeann! She helped me pick the perfect dress for my black tie wedding this weekend, and had me fitted and out the door in under an hour! Never in my life have I had this wonderful of an experience finding a dress last minute. I will be back, and I can’t thank Raeann enough for helping me! Your are my saving grace !
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April 2023 by Judy Calderon
This dress shop is not what you would think. They are tiny and many of the dresses are for more mature woman not what I was looking for in a prom dress. The selection is small and dated.. Now to the good part .. We arrived early about 15 minutes and we were advised to wait while they swept..perfectly OK but then they allowed a man and his daughter in...I'm thinking excuse me so I stood and waited she came to the door and advised us again we don't open till 10.. finally let me my pregnant sister in law mother and daughter in. Told my daughter where to look for dresses she found a few so we asked the cost was advised $600 I stated this was out of budget and $300 would be better and her whole demeanor changed call me Vivian from pretty woman..my mother asked if there were other dressed and she answered my mother with attitude no our dresses start at $400..my mother answered her that's not what I asked if I need to put in I will I asked if there were more dresses as the selection is small..my daughter asked to try her last dress the woman answered her no it's $1000 and even the smallest of girls feel wide in this dress..Thanks for the body shaming of my much impressionable 17 year old. Thanks for showing us you have to be white and with money to enter 15 minutes early FYI we are puerto rican Dominican and Cuban..Thanks for the Wrong Pretty Moment you gave us..Big Mistake Giant Mistake please don't buy from these people03/24/23--this an accurate review of how rude you are to your customers even my daughter advised how rude you were and no where does it advised different hours for other services and no you don't have a big selection of dresses for prom if you are a 50 year old there is plenty but they are overpriced. I wish I had read the previous reviews and listened to the woman who told me don't go there they are outdated ..please don't ever call people liars.
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March 2023 by Joan Musolino
What a beautiful shop. One dress is prettier than the other. I found the PERFECT dress for my daughters wedding on 2.18.23. Absolutely stunning, with a ton of compliments to prove it. Thank you all, ladies for your guidance and help. Would recommend 100%.
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February 2023 by Janine M.
The staff is helpful, honest, and patient. I would definitely recommend going in and seeing them and their lovely inventory.
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October 2022 by J Alex
I had a wonderful experience at this store shopping for a MOB dress for my daughter's wedding! Eva was very helpful in selecting a dress and Diana's alteration work made it fit just perfectly! I highly recommend this boutique for your special occasion shopping!
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October 2022 by J Suss
Ordered a custom dress based on a sample. The dress came in at least a size too big and the appliqués were not placed in the same position as the sample I tried. Would not recommend buying a custom dress here.
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October 2022 by Karen GP
Wonderful Store! Never disappoints! For years my daughter’s prom dresses were chosen from here (Rae Ann keeps lists so no one else will purchase your dress for your prom) AND my Mother of the Bride dress made me feel Fabulous!! Rae Ann can make anyone look like a Star!! Book your appointment now?!
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September 2022 by Dani Cammarata
Raeann and her amazing staff have helped me find the most gorgeous dresses over the years. They’ve outfitted me for cotillion, prom, black tie weddings and even my own bridesmaids dresses!! They’re dresses are so unique and stunning and I never had to worry about someone showing up in the same dress as me! Trust me you won’t be disappointed with a dress from Susan Rose!