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January 2024 by Sheldon P.
gotta give it Lisa (Lussa) The Deli is nothing to her she does it with ease! she's amazing and incredibly nice!
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January 2024 by Juliana O.
This is a really bad for DELY DEPARTMENT. I always order things online for Dely department and they never have them ready on time or literally you can wait for over an hour and they keep doing everything slowly. Definitely this is not the store to buy on Dely department. Please you guy's need to fix this issue.
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November 2023 by Thomas McDonough
Terrible customer service. Staff never notices anything. Waiting for baskets to be put out? No one will notice. Waiting for an online sub order that was supposed to be ready 15m ago? No one will notice. Would only recommend if you were starving and needed food to stay alive.
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November 2023 by Angela P.
You can't beat Publix @ Plantation Towne Mall. This store is always clean. Deli Bakery and Seafood staff are the absolute best. If you want a sandwich made right this is the place to be.
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November 2023 by Tammy Ayres
I have terminal cancer, and after my treatment yesterday I stopped to pick up my elderly father's prescriptions. I have a little chemo brain and couldn't remember if my father was born in 44 or 45. I had all his other info, but Francesca still made me go out to the car ( while fighting back the vomit) to get the correct date. Maybe this is something they have to do, but really? The worst part was she couldn't have been ruder! I made it out before vomiting, but I will be taking my dad's prescriptions to CVS from now on. Such a shame, everybody else in the pharmacy is fantastic! Francesca needs a non-customer service job!
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October 2023 by Dominique R.
The staff at the hot prepared food and deli sections are lazy, have attitudes, no regard for customer service and simply do not care about their jobs or upholding Publix's service and mission. Always expect long lines and absolutely NO sense of urgency at these sections, and to be met with lackadaisical effort. It's really unfortunate because this location wasn't always like this and the other departments are great! But I have since had to switch to other Publix locations due to the influx of poor staff and service in the above-mentioned sections of the store. They really are the worst and have deteriorated this location's reputation for customer service for sure. You're better off going to another location if you value your time, sanity, shopping experience and to want to avoid the hassle at Plantation Towne Plaza!
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July 2023 by Nalini Ne
I’m surprised they even have a 3.5 star’s review! This pharmacy have the Laziest and Rudest staff!!! it’s too much for them to lift a finger to help you. They are so unfriendly standing in front of them trying to get. They don’t even want to help you to begin with by check properly for your Rx. It’s a regular thing for them to be lazy I don’t even know why anyone uses this pharmacy. So sad that Publix employed staff like this and they are supposed to be about good customer service.
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June 2023 by Kitty Burkett
They are professional and efficient. The best!
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May 2023 by Chris K.
Multiple workers standing behind the pub sub sandwich station doing nothing. Multiple people waiting for a sub. 1 worker making sandwiches. Make it make sense
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April 2023 by Keisha Williams
This is the worst customer service I have encountered at a Publix. The pharmacy Jonathan has no respect for the customers. He doesn’t make eye contact or acknowledge the customers. He is very condescending and talks to the other employees to address you while he standing r within 10ft of you. Now that I know this is the culture Publix is fostering, I will have my and my entire family prescriptions filled else where.
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April 2023 by Paris Mondesir
HORRIBLE customer service from the fat young lady at the pick up counter at the pharmacy very rude! With no home training! They don’t care about CUSTOMERS getting disrespected! The pharmacist is NO better! Slow, unprofessional, doesn’t know how to do their job I will be taking my complaint further LOOK ELSE WHERE! It’s other pharmaceutical places with dignity this location is not it! And they lie regarding prescription prices BE AWARE!
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March 2023 by Beatrice flower
I love shopping here. Love the friendly faces and helpful staff. Great selection and never an issue. Publix Liquor store next door for convenience. I've been coming here for years and never had a complaint
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March 2023 by Robert S.
Nice clean Publix in the Plantation Towne Square shopping center.Like all Publix stores, this one has a nice customer service area near the front, where you can get any help with exchanges or refunds...and also where you can get your lottery ticket, if you are into playing it...The aisles were very bright and clean and it was easy to find the items I was looking for.I love checking out their app and finding digital coupons or offers just for me that I can take advantage of. I got a few freebies on this trip...LOL...
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February 2023 by Onaldo Eveque
Monica at self check out is the BEST!!!
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January 2023 by Wendi B
This would have to be one of the best so far with great service registers all open no lines deli department need a little more help but the staff was still moving quickly some of the signs didn’t match the prices when you got to the register
