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May 2024 by Raul nuñez
Excellent service Camila, the girl who helped me, had excellent treatment with me, helped me with everything, I loved her service
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December 2023 by Ethan Wolf
Super helpful people. Great place if you need good service and help.
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June 2023 by Maria Lorenzo
Very good service
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February 2023 by HENRY RODRIGUEZ JR
They don't have direct line so your stuck with metrio comon line which is no help
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October 2022 by Rhode C.
Great customer service, the gentleman that assisted us was very helpful and bonus was he is bilingual which was huge help since my father doesn't speak English. Can remember his ne but he is Hispanic, slim, looks Asian. Keep up the good work young man ??
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September 2022 by Val S
The store associate this evening was very friendly and knowledgeable!
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August 2022 by Rhode Castillo
Great customer service, the gentleman that assisted us was very helpful and bonus was he is bilingual which was huge help since my father doesn't speak English. Can remember his ne but he is Hispanic, slim, looks Asian. Keep up the good work young man ??
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April 2022 by Babette B.
This place by far has the laziest employees. I had been to the store an hour before and noticed I forgot my wallet. I went inside and asked if they accepted Apple Pay. They said no. An hour later I returned and the salesman by the name Jorge greeted me and asked how he could help me. When I said I needed to upgrade my phone his response was, " the system has been down for 3 hours." I told him I had been by earlier and he flat out argued with me that I had never been there. The employee I spoke with earlier confirmed I had been there. Jorge signaled him and continues to stick to his story that system was down.
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September 2020 by Jimmy O.
The service was the most unprofessional, Jeison the store manager was not helpful or even cared to try and assist with my problem, I have been a customer for many years and in the last 24 hours I have had the worst experience with metro pcs. I will be looking for other carriers for better customer service.
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July 2020 by John Stenger
Great customer service and value
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June 2020 by Andrea Rosa
I went to buy a phone, it said that with the activation of a line the phone was free and then the lady in the store told me that I had to pay 102.69 in taxes and other taxes and that my monthly bill would be 120 dollars, then I A bill arrives for $148 plus insurance that the woman at the store put on me without my authorization. When I call 611 and explain what happened and say how much I paid at the store, they confirm that the store only reported $53 for the phone payment. That's why my bill had reached high, this must be reported
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June 2020 by Alicia S.
Went to upgrade my phone and asked about transferring data from my old phone to my new one and she said "we no longer do that". Resulting in me having to go to another metro store to get all of my photos, messages, and apps back. Save yourself the headache and go somewhere else.
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January 2020 by Liza C.
I've taken a break from Yelping for several reasons but my recent experiences with this Metro location leaves me obligated to express how happy and pleased I am with the customer service my family and I received from Steven. We visited the store twice and called twice and on ALL 4 OCCASIONS Steven took such great care of us. He patiently described the services and products. We bought an iPhone and accessories and he helped transfer our data from the old device to the new device and the whole time telling us about Metro and continued to thank us for our business. Kudos to who ever trained Steven. Hope to pop in soon for our next upgrade and look forward to dealing with Steven again!!!
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June 2019 by Jacinto Povea
The best experience
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June 2019 by Arthur Coddington
nice people
