-
March 2024 by Stephanie Riccardi
They tell you that they cant help you cause they are too busy. Bad customer service.
-
February 2024 by Grisel Martinez
Professional, good care of clients and always there for you open all year round.
-
December 2023 by Adrian Horsfall
The receptionist Xochi is completely and utterly incompetent. She has the attitude of an angsty teenager, and a lack of professionalism that is astounding. Unable to set up a meeting or callback because of Xochi’s communication skills and blatant disrespect.
-
May 2023 by Chelle W.
This is the second year I've been filing with David. He is awesome very patient very accommodating answers all your questions not once did I ever feel rushed. I recommend him 100%.
-
April 2023 by Alexander Forster
excellent service, reasonable pricing, good tax tips, easy to use the website to upload documents, seamless and fluid experience
-
March 2023 by Nancy A.
I have been coming to this H&R block in Turtle Run Plaza for a couple of years. The one thing that bothers me in the receptionist Xochi. Each time I drop off my taxes I ask for a receipt and each time she tells me they don't give receipts. I have to insist that she gives me one. Then she gets an attitude. Am I the only one who drops off their taxes and wants a receipt.? What proof would I have if something happens that I dropped off my taxes. I don't understand and it bothers me to no end. Other than that my tax prep David is fast and accurate. I will keep coming back inspite of her.
-
March 2023 by Victor Alonso
We had a great experience with Alexis who is very professional and knowledgeable, and we highly recommend him
-
March 2023 by DONALD RIOS-WRIGHT
Very Knowledgeable and helpful and professional.
-
October 2022 by Sophie Zhang
I called multiple times with voice messages and reached out via email to book an appointment to finalize my return. I finally had to book an online appointment. I took a day off from work to prepare for the meeting. They called in the morning to confirm the meeting, then 30 minutes before the meeting, the receptionist called to cancel it without offering any solutions. The receptionist is extremely rude, not helpful, and discriminatory. You could have just not taken the appointment, which would have saved us both time and headaches. Suggest changing the receptionist as well. The receptionist is the face of the brand and the company. I don't know if any client will feel respected and appreciated with that tone of voice.
-
June 2022 by Eric S
Came here to file a W2-C and was told "We don't do that here, that's a lot of information." What does that mean? You are a tax office and can't file W2 corrections? I've been using H&R block for years and I was very disappointed to arrive here and be given this type of response. Useless!!!
-
April 2022 by v
This was the worst place I every been I summited my taxes to Kathy week early I called several times she never return call or my taxes and left office before letting known I will never come to this office again terrible service from Kathy
-
April 2022 by Carlos Matheus
EASY WAY TO DO THE TAXES
-
April 2022 by Scott Shuster
Fast and friendly service. Everything explained to me
-
April 2022 by Carlos Gutierrez
Service was efficient and the return happened quickly.
-
March 2022 by Margaret Trichet
The Tax Analyst was very knowledgeable and pleasant
