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February 2024 by Amy A.
As a creature of habit, I have used Walgreens stores over the last 25 years in various cities around Florida. Unfortunately, this is absolutely the worst location that I have ever used. This is the first review I have ever written, but I think it is important for people to know how rude and disrespectful the pharmacist is, I will be spending the next 30 days finding a new pharmacy although I have multiple dollars and points I really don't ever want to go to another Walgreens again based on the rude and disrespectful treatment that I have received over the last four months even though I have been going to this Walgreens for four years as well as another 21 years at other Walgreens stores. If you have any other option with your insurance I would suggest that you move forward with another pharmacy
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February 2024 by Carson Frier
I never review anywhere but I am going to do this to save other people time, I have never had issues with a place like the pharmacy here. I have tried calling prescriptions in and almost every time they don’t have the prescription ready or show that I called it in, so I switched to the app and it’s the same issue constantly . I have no idea if they just have some kind of horrible system issue where they are not getting the information over but this has been continuous and I am finally am just going to have to switch pharmacies.
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February 2024 by GTN FOREVER
Horrible customer service from the manager for the closing shift. I’m fully aware that the store was about to close 10 mins before midnight but I needed to transfer money to my bank account due to it be Sunday & one of my current banks is limited to atms. So I came in with a lot of 1s & the manager was slick towards me saying “ You and your damn 1s! Why don’t you get a bank or something! Coming in here 10 mins before we close! You did this last time!” All I could do was laugh at her while she had to recount my money, because I should have went off & hurt her feelings!! That was unprofessional for a manager to say! I’m not a child & I definitely have a bank! You don’t know what people have going on. With that being said, I’d rather go somewhere-where a company wants my money and not here! This was a simple task! Just recount the money & transfer it! It was only $389.00 !!!! HORRIBLE CUSTOMER SERVICE! I’ve worked money center & customer service at Walmart 12 years ago & never would I ever say that to a paying customer! You were still open for business!!!
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February 2024 by Kat T.
Outstanding customer service clean, friendly, organized find anything you need! Get your shots there your over-the-counter benefits, everything and get reward
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September 2023 by Hailey L.
I've been using this pharmacy since I was a little girl. I'm 25 now. I don't like to ever leave a negative review of any business, but the pharmacy staff and pharmacist are always so rude to me. Anytime I have a question, a concern, or need a refill, they give me attitude and talk to me like I am stupid every single time. It's really sad. They seem really miserable. :/
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September 2023 by trinity cramer
My grandmother called today to check on her perscriptions and see when they would be filled. She talked to someone in the pharamacy and instead of just telling her he would fill it tomorrow he goes and asks how long she been taking the medication and takes it upon himself to say hes going to call her doctor because he does not feel like she should still be on this medication for as long as she has been not knowing her condition. Truly disrepectful and dishartening to hear as me and my family have shopped here for years.
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September 2023 by Michelle Hernandez
Hopefully you don’t have a sick child because this pharmacy can’t fill a prescription the same day to save their lives.
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August 2023 by Robert Mohler
Dealing with the pharmacy is a pain in the A$$. Rude and don’t care attitude. Some on the technicians are nice thou.
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July 2023 by Kristina Miller
Excellent location! Great customer service and has been my pharmacy for at least 15 years.
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January 2023 by jason mayes
Automated pharmacy system just hangs up (FIVE TIMES) once it places you on hold! No one answers the store phone line (10+ minutes).
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September 2022 by susan heath
Walgreens is great ! Staff is friendly as they say welcome as you step inside... They are always friendly... I like friendly, kind people that are in customer service positions!!! I will always shop here !!
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August 2022 by Rog Tos
This location has been by "To Go Place" since the doors open. Little bit disappointed when I was waiting from 6.20-6.30 am for the store to open. Still closed when I left. Other than that the staff has always been on point and very helpful. The Pharmacy staff; just as great and has taken the time to save money on prescriptions.
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August 2022 by Kellie
Worst Walgreens . I make the drive to Lakeland just to avoid the bad energy of this location . Every employee in this store and especially the pharmacy are so rude and unprofessional. You can tell they are all miserable and I feel bad for them but no reason to be such nasty people .
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July 2022 by taylor smith
The employee Tracey Hoff in pharmacy is unprofessional and rude. I am surprised she is still employed there given all the complaints made about her. It goes to show that Walgreens allows prejudice and terrible work ethic.
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June 2022 by Rob Gillespie
I have been a long time loyal shopper at Walgreen's but it is time to say goodbye to this once popular drug chain! The main problem here is the prescription service and isn't that why we come here to start with? The problem seems to be inadequate staffing as wait times are too long and the staff appear to be totally exhausted by it all. There was a time when you could count on being notified when your prescriptions were ready to be refilled, but that is no longer the case. If you have 15 or so drugs like I do, most times you will find yourself running out and still no notifications!Just by looking at the stock performance, its obvious this is not just a local store problem, but a systemic one throughout the chain. Get it together Walgreen's before your chain becomes just a memory like so many other businesses.
