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November 2023 by Abigail Stillwell
I purchased two new back tires and got an alignment from this place and upon leaving i noticed my car driving weird. i took it back a week later for them to look at it because i wasn’t sure what was going on. they returned the car over to me saying it was an alignment issue even though i had just gotten that done at the same place a week prior. my car was still driving weird. it took getting my dad to come in and talk to the man at the counter for them to take my concerns seriously. turns out, the tire pressure in my new tires they put on were double the PSI they’re supposed to be set at!!!! as a mechanic do you not have protocols that you’re supposed to check regularly on each car upon arrival? idk oil, tire pressure just regular maintenance things??? this place is awful. anyways now i write this review because it’s been a few months and my new tire went flat while i was at work. took it back up to this place bc tires should have a warranty. they couldn’t find me in their system or any history of my THREE trips there. once we got that all figured out, the issue with my tire is not covered by warranty LOL go figure. don’t waste your time at this place, there’s plenty of other shops that are worth your dollar.
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November 2023 by Fallon Mullen
I had a great experience with Tire Kingdom. They were fast, efficient, and took me last minute when I wasn't sure anywhere else would at the time of day it was.Mathew helped me with my tire. He was very kind and explained to me the process, costs, and length of time my vehicle would be in service. There is a lot to do in the surrounding area, so I walked around, but tire kingdom does have a sitting area where you can wait for your vehicle to be completed. Extremely satisfied.
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October 2023 by Teressa Kitchel
The folks here at the Tire Kingdom on James Redman Prkwy in Plant City are great! I called with an issue I was having with a tire that I did not purchase from their store at the last minute. They said bring it on in and they patched it and repaired it in no time flat! (lol pun completely intended) I am on my way to safely ride the roads. I will definitely be coming here to get my tires very soon!!
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September 2023 by Jazz Gadson
This review as long overdue, I have been coming to this exact location since I’ve been able to drive. That’s quite a few years lol I’ve never had any issues. They are always on time, great deals and excellent customer service. Chris will absolutely be missed, but I am confident that his replacement will excel. She has been amazing thus far.
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September 2023 by Michelle Trojano
I had a nail in my tire and showed up 1 hour before they closed. Matt Arocha was very helpful and understanding and got me in before they closed. The facility was really clean and comfortable and the service was top notch! I will definitely be going here for my vehicle needs from now on. :)
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September 2023 by Keith M.
I was sad to see so many disappointing reviews. I have been taken my 10 year old car there the entire time. I've never felt disrespected or found the place filthy. The staff has always been courteous and honest. Chris, the previous manager would say, "this needs to be done or keep this on the radar for down the road." My experiences in 10 years have always been positive and the staff friendly. I say all this is I had work done on my car today and saw an entire new staff in the lobby. Same treatment Mo gave me 10 years ago.
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August 2023 by Jodi Wood
I wish there was an option for 10 stars. I stopped by last weekend and needed a plug put in my tire. The guys were professional and immediately helpful. I am so grateful. And to make it even better, this shop really takes care of their veterans.Thank you, Tire Kingdom -- J33pgrl
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August 2023 by Jenny Rothman
Mindy is so wonderful. I highly recommend coming in and asking for her. She is honest, trust worthy and truly cares about her customers. I originally took my car to the BMW dealership for an oil change. They saw a nail in my tire and told me it would be $975.00 because I would have to replace my two front tires, due to the type of car I own. I took my car to tire kingdom to see if it was patchable and Mindy said it was. However, the tech that looked at my tire said the nail did not even break through and my tire was completely fine after running all of the test. Left there not spending a dime and I was in and out in less than an 45 minutes. It's been two weeks and no issues. I am so grateful I did not have to pay all that money to the dealership and nothing was wrong with my tires that were only 7 months old. I will continue to go back to this tire kingdom just to get outstanding service from these amazing employees.
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August 2023 by Vanessa Cali
Terrible terrible place! I regret doing any service with these damn people. They’re liars. What a shame. These people should be shut down immediately. I work for Better Business Bureau and I will make sure they hear fromMe. $1,500 for breaks and tune up, 2 days later at the shop and now my car check engine light is on, It’s shaking. I already went back twice because a spark plug was detective. My car started to misfire like crazy and now my RPM is going crazy. What a disappointment, they will hear from ME and I guarantee I will get this fixed without a fight! Please plant city locals let’s boycott this damn business. They should be ashamed!
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August 2023 by L. Carter
I can't give enough stars! Hubby didn't want to spend the money on much needed tires, the result was me breaking down on 1-4. As I waited for roadside assistance, I began calling places. My 3rd call was to Tire Kingdom. Got Mindy on the phone and as she listened to me vent, she was also working on finding the right tires at the right price. Didn't need to call anywhere else, had my car towed there and new tires were put on the next day. Mindy's a lifesaver! Her patience, tenacity and professionalism is amazing. Will be telling everyone about you all! Thank you Mindy!!!
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August 2023 by Robin James
Being a woman, I have a lot of repair shops trying to put one over on me, trying to charge me for work I REALLY don't need. After bringing my daily driver to several places, I wound up getting some prices at Tire Kingdom. First, it's refreshing to see a female in charge of a male dominated environment. Mindy went through my options and prices with me and printed out a quote because I didn't believe the price she gave to me. I was able to get more work done on my car than I would have been able to at those other locations. Thank you Mindy for being honest and taking the time to give me the best options and pricing; and thank you to the additional staff for getting my car back up and running properly! This is my go to place from now on!
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August 2023 by Suzanne Ruybal
Went yesterday because my tire light was on an to get an alignment because it had a slight pull to the right.Left and the tire light came back on so I had to go back and was told the tech changed the wrong sensor so made an apt today to get the correct one fixed and to find out why it’s still pulling to the right.2 and a half hours later I leave only to have my tire sensor still messed up and still pulls to the right.The manager never got out of her seat to help resolve the issue or even apologize. Needless to say I’m never going back.
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August 2023 by Suzanne R.
Don't go here, took my car in because the tire sensor came on and it had a slight pull to the right. It was a faulty sensor and I had an alignment done. After driving a few miles the tire sensor light came back on so I turned around and went back. Tech replaced the wrong sensor, I had placed to be so scheduled to go back first thing in the am. Told them that it was still pulling to the right. And they said they would look at it while replacing the correct tire sensor. 2.5 hrs later I get in my car and the tire sensor light came back on and it still pulls to the right. So not only am I out the cost for the fix, two trips and hours spent there I now have to take and pay for it to be fixed somewhere else. Lesson learned and saw that there where other bad reviews. Sounds like all they are good at is putting on new tires.
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June 2023 by Tkach Family
Stellar customer service! We were able to walk in and make an appointment for same-day service. Matthew is a great representative of the company - friendly and honest! They even tried to feed me a donut! :)~
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June 2023 by frank lee
Zero customer service. I purchased premium tires from the Plant city location in 2022 and paid extra for road hazard. I took my truck to my dealership on Friday for oil change and tire rotation. The dealership told me I had a side wall puncture on a tire and they would not put the tire back on the truck. I called Tire kingdom that afternoon to order a tire and the individual told me he would start looking on Saturday. I called back Saturday and the next individual told me to call back that he would pass on the information. I called back today ( Monday) and the individual told me that the manager would call me back. No call back ! I have been riding on a spare for 3 days. I called corporate and made a complaint and tried to get them to help me and all I have gotten is the run around. I had to call the dealership and order a $300 plus tire from them.The individuals and corporate have told me that Tire Kingdom was bought out by Mavis. I called Mavis corporate and they told me they are honoring all warranties. With no call back I have just decided to cut my losses and buy a new tire from the dealership. I will not do business with Tirekingdom nor Mavis tire. You do not leave your customers high and Dry!!!
