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February 2024 by Steve “Smt” Dominguez
I signed up for the iPhone 11 promotion which was supposed to be picked to pay for a month of service which is $60 and you get the iPhone 11 for free well I got up sold their options and ended up paying $110 for the $60 Plan they did this after the fact once I had confirmed that I wanted the phone they use very shady tactics so just be careful once you hear the final price
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November 2023 by lucifer juici
This isn't just directed at this particular location, although the indifference shown to my problem at this location didn't help.Long story short, the screen on my phone broke to the point of it being useless. Ok, take SIM card out, put in an older MetroPCS phone. But, can't activate because MetroPCS must send verification text to the phone that was active. With a broken screen, this is a dead end.Looked up MetroPCS stores in my area, and even though it was farther, I chose this location based on the majority positive reviews. Sure, they can activate the phone for me.... for just shy of $30. As a paying account holder with a valid ID to verify I am the account holder, it just seems absurd to have to pay that high of a fee to activate a phone.I'm not sure what to call this business "practice" and I'm certain that I am not alone in this situation. But on principle, I will not utilize their services any further.I am but a drop in the bucket of business for these vampires of mobile providers, but others will walk too.
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November 2023 by Ricardo Flores
I arrived at 6:18 pm and the store was already closed and as soon as the website says that they open at 7:00 pm, what a bad idea
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October 2023 by Tim Donovan
Super helpful sales folks!! Great prices on phones and plans!! Denzel and Maria are gems!!!
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August 2023 by Alejandro Cardenas III
The people on the inside are great but the reason I gave it a one star was because I called the store more than 17 times in twos day and NO ONE ANSWERED THE PHONE !!!!!!!If I have a question bout a phone or a deal they are having I need someone to answer the phone I can't afford to drive there everytime I need helpPlease answer your phone ☎️☎️
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July 2023 by Insouciant Mediator
Jermin Hernandez was amazing she was so kind I love the Atmosphere and staff everyone is so kind
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July 2023 by Dyann Angerstein
All the staff is great and very knowledgeable to help with any problems you have.
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July 2023 by Towanda Stewart
The young man that helped me was very helpful and polite and friendly.
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February 2023 by Skye Dey
This lady was amazing she helped me set all my stuff up and understand how to use my new phone
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October 2022 by Lucee Bibler
Jermin was amazing ? loved her ❤️ yall need to give her a raise .. thank u soooo much girl I will be back and I'll send some sales to ya..
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August 2022 by Jen SE
Had outstanding service from Jermin Hernandez. She listened to my needs and was able to answer any questions I had.
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June 2022 by Dawn Watson
I came in and Jermin Hernandez had to calm me down because my phone wasn't working correctly. She was extremely helpful as she explained what my phone was doing. She was so caring iand understanding. I would recommend coming in to see Jermin Hernandez if you have any phone problems or for an up grade. She is awesome.
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June 2022 by Dorothy Herrington
Jermin is always willing to go out of her way to help you with any of your cellular needs. I only have her help me. But love my metro store.
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June 2022 by Barbara Richards
Jermin Hernandez Most polite and respectful and patient rep I've ever met. Please keep her around even if it means a raise.all the help I needed and above a d beyond the call of duty.
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June 2022 by Jesse Lyons
She was awesome. Helping me switch all my stuff over the whole way. Highly recommed her
