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February 2024 by Buddy Salisbury
Had to get a new phone
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November 2023 by Abigail Lopez
Bad Customer Service
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September 2023 by Enrique Lopez
Thank you Alex for your attention to all customers!!
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August 2023 by Tamalyn Council-vanders
Very nice and helpful associates
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August 2023 by Kat T.
Service was very good considering there was only one person working! Took my friend in there because her phone stopped working. She was able to upgrade and get a brand new phone in and out within 20 minutes less than $90. Store was very clean !!! the people in there are very personable. Every time I've ever gone in there and check my neighbors or family. They've been fast respectful in and out no problems whatsoever.
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February 2023 by Kelvin Missildine
I never deal with Metro again I switch from Metro to boost Mobile got a new Moto g with their assistance nola's metro lost this customer but the losing my whole family's business since 2009 thank you very much Metro by T-Mobile
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November 2022 by Benedykt Miller
Bought a phone Thursday 11/17. Returned Monday 11/21 to express concerns about functionality of the phone. Speaker phone is quieter than the earpiece, phone intermittently connects to my vehicle Bluetooth, phone bugs and freezes while using app repeatedly throughout the day, when using with headphones and trying to run the connection becomes static and intermittent.The lack of acknowledgement of my presence initially on Thursday should have been my first red flag, but the Richard cranium that helped me Monday connected the phone to a Bluetooth speaker in the store and said my claims were debunked. Refused to come to my vehicle and witness the unreliability when connecting to a vehicle.AT&T thanks you.
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November 2022 by Elise London
Awesome customer service, Erickson and Julio took care of everything we needed promptly
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August 2022 by JORGE CANDO
Great service for for a low cost?
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April 2022 by Wayne B.
Worst cell phone company on the planet I pulled my account from cricket to another cell phone carrier Cricket still had $72 of mine They refused to refund it said I could use it on any Cricket products Please see above where I quit Cricket Wireless So now my bank is involved trying to get the $72 back from Cricket Wireless what a lousy company.
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February 2021 by Julian Guti
Place should go out of businees for lack of training and profesionalism
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November 2020 by Kathy Osborne
Really great experience here. Knowledgeable friendly staff. Store not only looked clean but smelled clean also
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July 2020 by Leslie Trejo
Love it i been a custumer at metro since i was 15 years old now im 28 and i just love the service.
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January 2020 by Laura Arce-Estrada
Shopped here for a phone because we lost one. I had one picked out before I came in and I liked this store it was very easy here the young man didnt try to upsell me he just told me about the phone then he got it set it up and we were on our way it was quick and easy and painless and I love that because I just hate the stress from havi g to change a phone so thanks for making it so easy.
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January 2020 by Heather Lynn Mathias
Went in to get a better phone I knew which one to get and the last time I went in they could set up autopay when I asked the young women whose nails was too long she said call customer care which i knew the last time the guy had said sure let me set that up for you. She looked like she didn't want to be there thats my honesty