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“Superior service by all 3 agents I worked with (Yaz, Mikyla, and Ian)! Came into the Plant City Amscot location for the first time and was immediately impressed by their level of multitasking efficiency and level of customer service.
I was greeted with a smile by Mikayla as I walked through the door, Yaz then took me at an open window to assist me with cashing a check, and Ian processed the check. Cohesiveness between this team was outstanding!
What's truly amazing is how many customers were also there with me and watching this team work. They never showed signs of stress, didn't drag their feet, treated everyone with kindness, quickly greeting each one and bringing them to an open window to assist them. No lines is a GREAT thing for customers, but add GREAT service to that as well I'm honestly speechless!
I truly feel valued, like Amscot is here for ME! Thank you all!!!”
“The store is great everybody so helpful so friendly the best UPS store around very customer oriented which is unusual these days. Thanks again for having a wonderful store.”
8:30AM - 6:30PM
5166 County Line Rd, Lakeland
Mailbox Centers
“I walked in and Manny took care of me right away. I drove over to this location because the guy at the plant city location is so nasty and rude. Definitely recommend this location and well worth the extra time to be treated like a human lol. Thanks so Much Manny.”
“You have the most amazing crew who works in your store. After over 4 times within a week of visiting this store, on Sheppard Rd. Lakeland FL., totally stressed. From having issues with a fax not being received and paperwork not being filled out correctly. I received an under your wing approach totally helping me to the end.Watching everyone who walked in or were even outside the store coming in, being help to the upmost! This is true customer courtesy and service. You don't see everyday! Thank you so much!”
“Amazing customer service! The ladies are very sweet & efficient! I was struggle carrying my package and my baby in his car seat and Sarah went out of her way to open the door and assist me before I even entered the store! Best UPS in Florida!!! I highly recommend coming here!!”
“Great location, Amscot is always clean! Customer service is great as always. I love Amscot pens! Free money orders! Open 24 hours stamps are .60 cents. You can print a document for $3.41”
“Dang someone give Robin a raise lol... She had 20 people in line and bamged them out in less than 10 minutes... And still kept it moving. She was super polite even under stress... Management/owner if your reading this don't let that one go lol.”
Mailbox Centers
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“Nate was incredibly considerate, and so willing to help me, even though I arrived mins before closing, not to mention no prepaid label. He assisted me with getting it from my device, followed by printing it out. I apologized several times, and each time told me no worries, it's okay. I appreciate it that so much, and he should be applauded for this. This is my local UPS and happy to know good guys like Nate, and Tyler are there to help! Thanks Nate!”