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March 2024 by Shirley M S.
Very large store with good selection of items. Clean and well maintained. Parking lot is large but one way in and out.
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February 2024 by Barbara Gleeson
Needed battery for riding lawn mower- none on shelf. Employee said if I would wait he would look in the back stock area. He came back with exactly what I needed. Very professional and helpful.
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February 2024 by Alicia Smith
Typical Lowes, no thrills or different from any other
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February 2024 by Michelle Turner
Called three times no one ever answers.
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February 2024 by Mike Weld
Friendly
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February 2024 by Marvin Castillo
Excellent service in plant city the best quality staff but Brandon's gives terrible service poor quality staff
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February 2024 by Trina Hernbrott
You may consider adding another cashier to plant check out instead of dead weight standing around looking goofy
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February 2024 by Sharron H.
I purchased a freezer today and the man said he would bring it out and someone would be by to help load it. he said they are at the other door loading another customer. we see them, as soon as they are done they proceed to go start collecting carts. a nice man who passed by offered to help my husband load it or we would still be waiting. Never did find anyone yesterday to help with a faucet question. plant city Lowes is the worst Lowes around!!!
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February 2024 by Nancy Gonzalez
The service is good
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December 2023 by Douglas Crayton
Okay Here it go’s. I took in a piece of 8” tile that i had left over to match and order. This was several months ago. They had a representative come to home to measure and do a site survey. They calculated the proposal with the correct product on it. After a wait they scheduled an install. No product was delivered to my house by the time the installers showed up. The installers said they would pick it up because the order was complete and waiting for pick up? The house was empty and i went to work so the installers could work. When i got home i saw they put down the wrong tile and the installers smelled like weed! They installed 6” tile so the grout lines don't match up.(see pictures). I went to the store and spoke to ASM he said he would issue a discount. The dis count was minimal and was probably the difference in the cost of the smaller tiles. After speaking to the install company they told me the installers were UNLICENSED and they could send someone else. Now we are at approx three months since the proposal was signed. The new installers were messy (see Pictures) and only finished the a few things and the molding, no replacing the tile! I have been back and forth with managers (no G.M he is protected) to no avail. All they say is you agreed which i never did. I even contacted the finance company synchronicity bank and they have issued three reviews to no result of compensation. I will attach i few photos to show the joke they preformed. HERE IS A WARNING DO NOT USE LOWES IN PLANT CITY FOR ANY OF YOUR IN HOME PRODUCTS OR REPAIR WORK!!! YOU HAVE BEEN WARNED PROCEED AT YOUR OWN RISK IF YOU CHOOSE.
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December 2023 by Divi Batista
On a recent shopping trip, just one of many. Today I would like to recognize Nanette and John at the pro one service desk. They helped us with so many questions made everything so easy. They both took their time and went out of their way to go above and beyond we had so many questions of ordering. John took care of it, pointed it in the right direction and made everything so easy. We love him and can’t wait for him to help us again in the near future. These two need to be recognized for the wonderful work they do at our Lowe’s in Plant City. Thank you so much for the hard work and dedication.
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November 2023 by Lisa Rennert
Recently I have found this Lowes to be more helpful when looking for items or needing "fix it" knowledge. But the person in the cabinetry/appliance area last night was less than helpful. I had to drag any kind of information out of him after wandering through the washer and dryers for about 10/15 minutes without any offer to help. He seemed very inclined to just sit at his desk and was less than happy when, after picking out a wash/dry, I decided not to purchase because I wanted to research extended warranties and other warranty options at other stores as my husband suggested.
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November 2023 by Bill Bryan
Very clean store well organized however could not find an employee to get help. Cashier was not friendly at all and when I told her I was military veteran she didn't thank me for my service and I know that's your policy. She was not a Happy associate at all. I personally don't care about the thanking part it's just I've always been thanked when checking out at Lowe's in the past. But overall a good experience
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November 2023 by Cristobal De La Cruz
Went yesterday to buy LED lights for my kitchen, but we’re out still enjoyed walking thru all the rows. My son was having a blast 5 years old wanted to touch the Santa in the entrance he thought it was real lol.
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November 2023 by Jose P.
Lowe's has gone downhill. Its all about them, not about the customer. One dishwasher came broken after waiting a month. Stove was delivered to my house against my wishes and like they have done every time, they destroyed my yard. Told me I would have to wait another 2 weeks if I wanted it delivered to the store. Had a replacement dishwasher in order for 3 more weeks and NOW with one week to go, they tell me it's delayed again for another week. Stopped shopping there and started going to ACE Hardware. I used to be a weekly customer on average. Very disappointed, but so far happy with ACE.
