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December 2023 by Mey Diaz
Ms. Matthews was very friendly and understanding. She even made me feel comfortable though out the phone call! Definitely recommend!
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November 2023 by Hugh Jervis
Chris Mathews was amazing and an absolute lifesaver for us. I’ve already recommended her to several people. She’s definitely an asset to your company!!
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October 2023 by Cristina Vega
Christina was incredible! She explained things thoroughly in a way that I could understand them. She answered all my questions and didn’t rush me into a decision, she actually made me feel confident in my choice to join Direct Auto.
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September 2023 by Eliza Piparo
Tracey Barnes helped me get my insurance today. She was very pleasant and personable. She was very helpful in getting me a lower rate and knowledgeable about any questions I had. I hughly recommend for your insurance needs! Thank you again!
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September 2023 by Brett Cato
Chris Matthews was absolutely incredible!!! Amazing customer service, amazing help, just 100% incredible all across the board! I highly recommend using Direct and asking for Chris for all your insurance needs!! Amazing!!!
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September 2023 by Angela Bridges
Thanks to Chris Matthews for such an amazing experience. She helped me get new insurance. Chris is very professional and knowledgeable about the product. Thank you Chris.
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August 2023 by Edwin May
Fantastic service Chris got me insurance with little time wonderful customers service will recommend them to everyone
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August 2023 by Brianna Holt
I had such an amazing first time experience with Tracey Barnes that I made sure when I needed assistance with my insurance that I got back in contact with her! She’s beyond helpful, knowledgeable & super personable. If I had to recommend anyone, it would be her! I don’t want to go to anyone else. She’s helped me get exactly what I needed twice now and made it the smoothest experience possible! I don’t know much about how insurance works but she made sure I understood everything and was beyond helpful.
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July 2023 by Tanisha Williams
I just got my new car insurance, CHRIS MATTEWS was AWESOME, took the time to explain everything!!! I will refer her to EVERYONE!!! AWESOME SALES AGENT!
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July 2023 by Liliane Caamano
I just signed up for auto insurance and Chris Matthews was such a pleasure to speak to she was very knowledgeable, friendly had the best customer service experience which was one of the reasons why I wanted to leave my current insurance provider as they lacked in that aspect. She was an absolute pleasure. Direct Auto Insurance is very lucky to have her. Thanks again Chris!
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July 2023 by Theresa Barr
Called today to look for a better premium. Ken went up and beyond to help me understand my current policy and give me tips on the rates at the current time. I appreciate his honesty and he wasn't just trying to sell me a policy. Also, nice to talk to an actual person. Very impressive in this day and age.
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July 2023 by Charlene Judson
Chris Matthews was absolutely amazing so very helpful great personality was an absolute joy to deal with. Got my policy taken care of quickly and efficiently will definitely be glad to work with Chris again!
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June 2023 by Darline Calixte-Johnson
Christina Matthew’s was very professional and courteous. She stayed late to assist me with a quote.
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April 2023 by Sandi Azeez
Chris matthews was amazing and worked late until almost 10pm to get me all set up! I appreciate the excellent customer service and finding me the best option to fit my financial needs. Thank you!!!
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February 2023 by Ruben Suarez
Chris Matthews is the best she helps you find the best quote that will work for you anytime best customer service i have ever experienced would recommend her to anyone looking for insurance