-
January 2024 by Alice C
Store and bathrooms were absolutely filthy, one small scoop of ice cream in a cup was $4.
-
December 2023 by Nate Guteras
Happy New year's
-
October 2023 by Sean Di Natale
Don’t look at this place as a Dunkin and Baskin Robbins… it’s just a Dunkin. There’s never ice cream!!!! I was mad before, but now it’s just sad. This was the third time I have shown up to this location and they barely had one bowl worth of ice cream. Never returning.
-
September 2023 by sonja stafford
I bought an ice cream cake for my daughter's birthday from the fridge. It was old tasting. The reason for the five ⭐ rating is when I went and returned it the manager was awesome. She refunded my money and gave me a free coffee. I think next time I will pre order my ice cream cake so It will be fresh.
-
August 2023 by Chris Roden
Do not order anything in the last 30 mins just so they can go home right at 10 they throw away everything at 945 regardless of if you have an order placed or not driver got there and 955 but they decided to throw away my order cause they didn't want to deal with it after 945 and stated this was company policy for all stores.
-
July 2022 by Samantha Graham
The first 3 things I asked for, they did not have. I was told “We haven’t had those ingredients in months, so I don’t think we make it anymore.” The establishment should remove this from the display menu if that’s the case. What I did receive, was terrible and not even what I asked for. Couldn’t make something even as simple as a chocolate shake to compromise. Wasted my money.
-
March 2022 by lucie
Everytime I want to order something from the baskin robbins menu something’s missing, yesterdsy I went to get a Oreo cappuccino blast and they didn’t have Oreo ice cream in the middle of the day ??♀️ You’re a ice cream shop and don’t even have cookies and cream ice cream??
-
February 2022 by Counting Kills
Only had 2 kinds of donuts available because "manager sometimes doesn't order enough", reese's layered sunday was just a regular sunday. Would recommend going elsewhere.
-
October 2021 by LeeAnn “Mrs Lopez” Lopez
Great shakes & sundaes. Sweet employees work good
-
September 2021 by Shy Violent
First thing you see you when you walk in the door is behind the counter. No wall dividing customers from just walking back there. And it wasn’t super clean. Two of their menu boards were on the fritz so I asked if they were doing Sundays. I was told only hot fudge. Great yes please. I ordered my flavors and he put it together asked if I wanted whip cream and cherry nuts etc. No problem. Then they hand it to me and I look at it and it’s the hardened cone coating chocolate, like magic shell, not hot fudge. I tap it with my finger nail and it’s audibly hard. I say this isn’t hot fudge. Worker says no, it just gets like that when it hits the ice cream it’s still chewy once you start eating it. I shrug my shoulders and give him the benefit of the doubt. I should’ve known better. Definitely not hot fudge! How does an ice cream counter server not know what hot fudge is?! There were also two homeless people camped outside. I can sympathize with homeless but no corporate place is going to let people camp outside like that. This franchise is in desperate need of new ownership and management. There are plenty of other ice cream places in plant city and Brusters is only 20 minutes away. I will not be back to this Baskin-Robbins.
-
February 2021 by Taylor Colding
Terrible service, terrible product.I have been to a couple different Baskin-Robbins and I always get the same thing. (Which I have enjoyed until this point) Chocolate chip sundae. When getting to this location I was told they don’t have that but he could try and put something together like that and preceded to tell me how. I say ok that sounds like it anyways. (Mind you the pic of what I wanted was on the menu) I can try. Husband orders soft serve which is everywhere listed on the menu (he wanted m&m). When he asked for soft serve he is told they don’t do soft serve and the only thing they can do is make an m&m milkshake. We decided against m&m milkshake, just order sundae. Once we received sundae after asking and being told what was in it. We find nuts (which can’t eat) and nothing but a cup full of fudge with one scoop of ice cream.
-
November 2020 by LeeAnn Lopez
Great shakes & sundaes. Sweet employees work good
-
October 2020 by Sharon Gale
Don't waste your time if you want ice cream all you can get is a shake this place is horrible staff is rude as well
-
October 2020 by Kimberly G.
Just moved to Plant city and wanted some ice cream. We normally go to the Rev but didnt want to drive to Brandon that late. Got a waffle cone, drink, and a kids cup. Everything we ordered was out of stock (no chocolate ice cream, brownie pcs, plain waffle cones, etc). I also asked about a pup cup for purchase and they said no but a kiddie cup, so I got that for my dog. When I got up to the window, a lady(a man took my order) asked if I wanted a pup cup for my dog after I bought the icecream cup...frustrating. The dipped waffle cone was stale, no crunch at all. My husbands refresher drink was all syrup, and my icecream tasted freezer burnt..not just a little, but full on nasty. Waste of $10 bucks. Ill go to the twistee treat from now on or go to Brandon to The Rev
-
August 2020 by Sharon Ganze
Don't waste your time if you want ice cream all you can get is a shake this place is horrible staff is rude as well