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March 2024 by Deborah Kantor
Professional, competent and fair priced. My go to for all my auto needs
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March 2024 by B B
Pricey, but they got the job done, hopefully. Not sure what brand of parts they used because it doesn't show up on the receipt/invoice. I wish I knew the brand they used or at least list it on their receipt after I paid. I totally forgot to ask. If they respond, I will change my rating.
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February 2024 by Tara Jamsky
Had some issues with my car on a sunday.did research and found them.called up and tom said bring it on in.they looked at it and told me what was wrong and had it fixed.they were extremely nice and great prices.this is my new shop.thank you guys..ur awesome
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February 2024 by Charlie McMahon
Were having an issue with our 2015 BMW X5. We are not from this area and had no idea who to call. I began doing research for repair shops in the area and ran across Platinum. Per usual I read the reviews. However, unlike most folks I'm guessing, I start with the 1 star reviews. I want to see if the owner responses and if they do, how do they respond. I'm a business owner of a 53 year old company back home and I respond to every review. 5 stars and 1 stars. What i found with Platinum is that the owner understands that he or she isn't perfect and that mistakes will be made and the own up to them. We dropped the BMW off this morning around 10am. Got a call with the diagnosis around noon and the car was ready to go at 3pm as promised. we needed batteries and belts. 100% professionalism, from the moment we walked into the shop to the moment we picked up the car. Great customer service!!! In addition, the price quoted was not the price we paid. When we got there the gentleman let us know they were able to do the job for a bit less than quoted. $250 to be exact. Platinum is top notch, trustworthy, and very professional. Do yourself a favor and use these folks for your repairs. You will not be disappointed. Charlie Mac.
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February 2024 by Christopher Young
This was my 1st time using Platinum Wrench. It was fast to schedule an appointment, service was great for an alignment. The technician gave me the choice of rotating the tires but since they were basically too far gone he didn’t really recommend it. I love that they didn’t try to add on to my balance for really no reason! Great job all around!
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February 2024 by John (John)
Great service and and price!!
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February 2024 by Steve
My engine was making a noise and went to a shop that told me I needed to replace my engine for $7200.00. I called Platinum and they quoted $5900.00. I brought my car to Platinum and got a call the next day saying my car would be finished that evening, it only needed a timing chain kit. My bill was only $990. Thank you Tom and John for your honesty!! I also saved another $450 returning the rental car over a week early.
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February 2024 by Thomas
I took my car to my local repair shop for a coolant. They kept it for a couple days and couldn't find the leak. I took it to Platinum Wrench and they found the leak within a couple hours. And I was able to get my car back that day. I'll be back for all my service work for now on. And recommend them to all my family and friends.
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December 2023 by Hans Thomsen
blew up my driveshaft on my 2007 bmw 328i and was referred to Platinum Wrench from family. they took care of it all!! felt like a new car again and it was quick too! the work they do is fantastic and the customer service is great. definitely will be bringing my car back if i have any future problems.
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December 2023 by Nick
I had a great experience with Tom and Robert. They helped me understand the cause of my misfire and fixed it for a good price. I’ve been having trouble finding a shop but I’m definitely coming back to Platinum Wrench. Thanks
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November 2023 by Samantha Easley
Tom and the guys at platinum wrench are quick, accommodating and give you a very fair price. We don’t go anywhere else.
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September 2023 by Ku Zad
Car broke down and they managed to see me same day on a Sunday before a holiday, they were nice and fixed my car, no complaints
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September 2023 by Michael Mazzaro
Highly recommend. Upfront, no fuss or runaround. Very friendly personnel and clean environment.
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May 2023 by Jeannine Laflamme
Come see Nick and his staff for not only super friendly but they also take great pride in the services they provide!! Let them know Jeannine sent you!!
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April 2023 by Erin
My mom and I had car trouble recently our car had stalled on the main road on east bay drive, was able to pull into jiffy lube/Clearwater location. We had received a recommendation from Amy at jiffy lube about her grandfather shop Platinum Wrench. Triple A was very prompt to pick up our car to be dropped off Wednesday late afternoon. Platinum Wrench called the next morning ! We were incredibly grateful to hear back so quickly for a estimate and an idea of what had to be done. Platinum Wrench called back in less than a day to retrieve our car!!! I would definitely recommend coming here, Platinum Wrench is a very reliable car care service with decent prices. Staff seemed very friendly, knowledgeable, and honestService: Transmission
