Pep Boys at this location provides good, friendly, and helpful service with an amazing and experienced crew. The staff is efficient, timely, and professional, never trying to take advantage. Customers report that the waiting room is clean with coffee and a TV available. The technicians handle services like tire installation, mounting, and balancing reliably. While most experiences are positive, there can be occasional frustrations, such as a listed tire not being in stock and requiring a substitution. Overall, the team works hard to accommodate customers, even when busy, ensuring they get back on the road. Many customers express they will definitely be coming back.
“Overpriced for the quality of service. They weren’t thorough with their work, and the customer service was lacking. Definitely expected better for the cost.”
February 2025
Ridiculous pricing for windshield wipers $60! Tire rotation $99! Never going back, they used to be great, not sure what’s happened
January 2025
Work was done perfect. Feel over charged, an lied to by advisor, was told 4 hours took two days. Honestly they were busy and the mechanic did great work.