February 2022 by Bill Metcalf
Had an awesome customer service experience at this store yesterday with Eric, the Assistant Manager. I had bought wiper blades at another store a week ago and this was the first day it has rained. I discovered that the blades had not been installed correctly and were actually broken. Eric said, no problem we will take care of you…and he did. He put me in a better blade that turned out to be on sale. Refunded my credit card, and installed the new blades on the car. We were back on the road in less than 15 minutes. I told my wife it was the best customer service experience Ive had in years!Thank you, Eric. Well done!
February 2022 by Brian Dreggors
As a corporate account holder, I source parts from anywhere and everywhere and O'Reilly is usually fair and quick. However, with a recent issue, Juan (Asst Mgr) went above and beyond both to stay in personal communication and made sure what was a relatively small but meaningful issue was resolved positively and fairly. That's what makes the difference in the parts and vendor community today where clients are usually just another number.Thank you again to Juan for making this O'Reilly's exceptional.
January 2022 by loc lam
I came in and waited in line to be next.counter guy just ignore me and help someone else that came in after me. unprofessional.i will not be returning to this location ever.
January 2022 by Gonzo Geek
Love this store, the guys are great and super helpful
November 2021 by Ace Cooper
Mike was a huge help solving my problematic belt issue. He needs a raise, or at least some cookies. Give mike cookies! (and a raise).
September 2021 by Validationfrom God
Thanks Mr Zack for making it possible for me to get a new battery! Thanks for your excellent customer service. You were a genius and so proficient with your tools . I thank you for taking the time to give great customer service.
September 2021 by Michael Peters
These guys go above and beyond to take care of their customers.
September 2021 by Lisa Lanza
I always go here for help. Very nice capable staff.
September 2021 by Tim Treckey
They had everything I needed on an early Sunday morning
August 2021 by John Kirby
The employee helped out and was very friendly. Customer service gets 5 stars
June 2021 by Bobby W
Excellent staff i love the help they provide if u are unsure
June 2021 by Phil Garrett
Counter salesperson Juan was very knowledgeable and extremely helpful
May 2021 by Hebert Pirela
I had already stopped at 3 shops before coming here for standard size lug nut, and Erick solved my problem in a matter of seconds. GIVE THIS GUY A RAISE! Whenever you come to this O’Reilly ask for Erick he’s the man.
April 2021 by Eugene Weaver
Excellent customer service. Got what I needed when no other store could!
April 2021 by Darin Stewart
Had what i needed have to go a couple miles farther but there the only auto parts store i can find lucas 2 stroke oil in the quart bottle for $10 go to the others all they have is 2.6 oz for $3