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December 2023 by Thegamerguythatrages
The man was nice and very knowledgeable however he will add unnecessary things to your bill in order to get commission and try to make you pay more than nessasary
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December 2023 by Karla Cruz
Great place to buy a phone the workers were very nice
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December 2023 by Steve wallace
DO NOT GO HERE SERIOUSLY.Having to have corporate metro and customer service fix my issues . Will be reporting to corporate also and buy reading other reviews now I am not the first.Horrible store . Find another metro to buy ur phone . The skinny boy with the long black girl like hair that claims he is the manager should not be even aloud to sell phones. He doesn't even know what he is selling on top of being a idiot , He is rude.
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December 2023 by nikita jones
DO NOT GO TO THIS STORE !!!!My parents ended up paying for 5 lines only having 3 phones . The sales man got on the phone with me acted like a male shovinist pig telling me I didn't know what I was talking about . Proceeded to be patronizing by calling me sweetheart. All to find out he screwed my elderly parents. Refuses to allow then to use thier same number after 20 years. Made them open new accounts. For no reason !!!! Customer service straightened it all out after being all the phone for 2 hours ! All these men want is commission!!!!!!
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November 2023 by Md Mahbub Alam
Good place for mobile
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November 2023 by Lem G
Double salute. Good customer service , very informational, don't feel pressured to buy a phone. Definitely just gained a new customer.
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September 2023 by Damaris R.
Guys try to charge me more for a phone i had just got at another metro then when i said something bout it he told me maybe their tax is different. Honey tax is same in florida service really bad dont go there
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August 2023 by Jim Dexter
Chris was great and very helpful. He deserves a raise !
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August 2023 by Carrie Millen
Chris (he has long hair) was so amazing, not only did he help my mom get a better phone, he listened to the problem and wasn't quick to just make a sale! 10/10 recommend him anytime. Found my brand new store that I will forever go to now!! Thank you again Chris! (You deserve a raise(
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July 2023 by Michael Bauder
Worst customer service experience
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April 2023 by Ja'martae Ky'ree
The employees go above and beyond to resolve any issues
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November 2022 by Yvonne Davis
Best l ve ever dealt with , manager is Very knowledgeable , helpful and goes out of his way to get the results you need , very nice young man ,???
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August 2022 by Jay Smith
It's the worst that could ever be they would not just reset my signal instead try to tell me that my phone didn't work so I would have to buy a new one so then I had to drive to a different Metro store in a different city so they would take less than 2 minutes reset my signal and my phone's been working fine ever since.
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March 2022 by Nathan ToastCrunch
Don't let them set you up with Smart Pay its a 60 to 70 dollar monthly payment on top of your regular monthly payments its one of their scams. I was told its a one time payment Don't fall for it.
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November 2021 by Katrina Hutson (Trina)
Jenny is awesome! I went in looking for a used phone but walked out with a brand new Samsung galaxy! Personally I prefer apple but I'm really happy with my new Samsung! Thank you Jenny for all your help and for being so nice and friendly! I totally recommend this store for any and all of your cell phone needs.
