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March 2024 by Josh Jacobs
The only store I’ll ever go to! On 2/16/2024 I came in to look for a phone, Edwin the manager helped me and tended to my all my questions in a nice respectfully manner , really made us feel comfortable. We previously went to 3 other stores but thought the pricing was a little to high but Edwin gave us the best price and went above and beyond to satisfy us. 10/10 experience will forever give my business here!
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March 2024 by Bernard Etchegoin
Do not go to the store they like to steal people's money left and right I called five stores they had the same deal but he is different instead me paying $259 he wants me to pay $459 that's fraudulent
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March 2024 by Rebekah Kolb
Great service fast and friendly.
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February 2024 by Scott Ronald
Edwin is THE MAN! He'll pull out all his tools to help you get the best deal he can and take very good care of you. Won't go to any other metro. Even if it's a trip...call first and make sure he's there. Amazing customer service.
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February 2024 by RaeAnna Tew
Edwin was absolutely AMAZING! We went to 2 different Metro dealers who were not trustworthy or helpful before going to his store, but we walked in this location 10 minutes before closing and Edwin listened to our issues, helped find a solution and then stayed late to help us activate and walk out with a new phone! Great service, go see Edwin!
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November 2023 by Manuel Carralero
I recomend more options..Better prices
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November 2023 by Lois Glenn
So I came in today to get a new phone and was expecting to see my buddy from years ago... Was greeted by a new gentleman by the name Edwin the new manager and I loved him more then my old buddy . He was marvelous,very patient and helped me transfer all my stuff. He put me in the phone I wanted and didn't pressure me to buy or get anything I was comfortable with. Will continue to forever give my business here!
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July 2023 by Anne Wi
For once when visiting this location they were not busy on the phone instead of taking care of customers. The clerk was friendly and answered my questions.
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July 2023 by Krystal Harris
You must be careful, they will go ahead and activate a phone for you that is not going to be better than the last one you had.. then you're stuck with this product that you don't really like or want
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June 2023 by William Russell
Walked in with a non working phone got helped trying to resolve the issue but ended up leaving with a new phone
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January 2023 by Dan Trevitt
Kaiser is a fantastic guy to work with. He is very knowledgeable about his product line, and is always willing to go the extra mile to find the best solution. There are many metro pcs and T-Mobile stores, but I never take my business anywhere but here. Most recently my girlfriend and I both upgraded our phones to the top of the line model, and Kaiser was able to find us a great deal that saved me around 700 dollars had I just bought the phones outright online. I was also pleasantly surprised that despite having not been in the store for well over a year, maybe even 2 years, Kaiser remembered us! He asked a follow up question from a conversation we had 2 years ago! Really goes a long way to be treated like a valued customer, and that's why this location and specifically the owner, Kaiser, is my go to phone guy. Thanks again.
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December 2022 by Jonathan Wickett
Horrible customer service. Extremely rude unhelpful employees
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October 2022 by dj buddabeanz
Great guy who runs the place always helpful
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September 2022 by Kathryn Lynn
The staff at this store are great. Customers are welcomed with a sincere greeting, free to ask questions & receive clear understanding about any device. Customer satisfaction is the primary focus in this store & it shows in the atmosphere here. Your time in store is not a transaction, the staff has created an experience.
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September 2022 by Shayne Kielmann
I’ve been with metro for a long time, My experience with Kiasers store has been great he know his stuff when it comes to cellular. Willing to spend the time to help his customers always not only make a purchase on the rite phone for them he is thorough enough to make sure you get what you need. Great store with awesome customer service.
