-
November 2023 by Blake Larocca
The sell rep.was very informative of all the different mattress and we felt comfortable selecting one with him great guy
-
November 2023 by Rodel Doria
Adam and Matt were awesome. Adam really helped us make our final decision. We'd probably still be looking
-
November 2023 by Scary Raspberry
Adam and Nathan were great! Attentive customer care and overall very pleasant experience
-
September 2023 by Sara Stewart
It was a great experience. Nathan was very helpful. He took his time and ask the right questions to help us find the right mattress and frame that would work great for my husband and I and our individual comfort.
-
September 2023 by Judi Daubitz
My inquiry was extremely good with Nathan over the phone, he made my shopping experience as simple and easy. He did great job, took my order and followed through on every part of the sale.
-
September 2023 by Sherry Johnson
Nathan was extremely knowledgeable, great educator, not pushy and a genuine nice person! Couldn't be happier with his customer service that is such a rarity in todays world! Thank you Nathan ?Update 8/21/23Nathan continues to impress by going above and beyond! We had to exchange a mattress due to being too firm (our doing, not Nathan or Mattress Firm) He exceeded our expectations and made the process simple and seamless. We have purchased 4 mattresses since January this year and will continue to return for years to come when needed! Thank you Nathan!
-
September 2023 by Loretta Minichello
John was excellent. He showed me many different opinions and help me choose my new mattress.I would definitely recommend John to my friends.
-
July 2023 by Megan Dodson
Bought a mattress online from mattress firm. Slept one night on it, worst night sleep. They have the try the mattress and return policy. So I went into the store trying to get rid of that awful mattress immediately. Nathan helped show me all different mattress. My kids ran around the store for over an hour going crazy while Nathan was super patient while I decided what mattress I wanted. He made sure we were happy with what we got and gave us some great deals and explained everything well. So definitely go in store and not online.
-
July 2023 by Kevin P
We went into Mattress Firm to look for a couple of mattresses. Adam quickly found options for us in our price range. He was very professional.
-
June 2023 by Janet Richards
We received excellent service from Nathan. He was very knowledgeable about the mattresses and helped us choose the right one for our budget and needs. Would definitely recommend this establishment.
-
June 2023 by Nydia Santiago
It was a joy working with John today.He was both knowledgeable and informative about the choices available based on my specific needs. The options afforded me the best decision possible for my sleep and health behaviors. Thank you!!
-
May 2023 by Turfs Up
Worked with John @ Pinellas Park store. He was supremely helpful & his knowledge was refreshing. We would have been very challenged to find a more pleasurable experience! Thanks so much for making a difficult decision profoundly simple. Because of his expertise, our entire purchase of a full line of Tempur-pedic Breeze products, from bed & adjustable base to sheets was handled thru him.
-
April 2023 by nancy canfield
Bought a medium mattress and the base that raises feet and head, and they are perfect.Nathan is very knowledgeable and will take care of you above and beyond. Highly recommend!!! If you are looking for a mattress, definitely go here. There is no pressure to buy, Nathan is very patient, and even though the phone is ringing, etc.. he stays with you. Don't get me wrong, he doesn't follow you like at furniture stores lol... Thank you, Nathan.
-
April 2023 by Stevie
Management completely went out of their way to make sure we had the best experience every step of the way! Nathan is the manager but the Assistant manager is also amazing as well by providing excellent customer service and understanding of needs. :)
-
April 2023 by Zachary Burns
We came in today looking for another mattress to upgrade as we move into a 2 bed apartment, and Adam was an incredible help. We really appreciated the transparency and his ability to explain the pros and cons of each option. He is very personable and has a great ability to explain the facts and give his professional suggestion based on your needs, without feeling like a salesman just trying to up-sell you on everything.