CVS offers a mix of experiences for its customers. Many appreciate the helpfulness of the staff, especially the pharmacy team, who have gone above and beyond to assist with medication needs. Customers have reported positive interactions, with specific employees being highlighted for their excellent customer service. However, some customers face challenges, such as difficulty reaching someone by phone and long wait times at the drive-through. There are concerns about the pharmacy staff appearing rushed and the need for more employees to improve service. Overall, CVS is recognized for its friendly service, but there are areas that require attention to enhance the overall customer experience.
Cashier was very polite and helped me find ways to save on my purchase. She was VERY friendly.
November 2023
This store went above and beyond to help me get a medication that Walgreens couldn’t help me with. The pharmacist and the pharmacy technicians all came together to get me a prescription I really needed. Thank you all so much!!!
September 2023
Natasha was great at customer service counter! Andy who provided us our vaccinations was wonderful! Lots of TLC
