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January 2024 by Cristina Stanton
I’ve used Big Tires and More for many years. They are by far the best shop in the area! Honest, great prices and communication. They always provide options,, so you aren’t left feeling that you are just being sold the highest priced item or fix. I highly recommended Big Tires and More - five stars isn’t enough!
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January 2024 by Rachel Schweiger
I had a screw in one of my tires. Blake, Mike, and his crew got me in immediately on a Wednesday afternoon and had my tire repaired in about 20 minutes. Big Tires is an honest and reputable business and their work is excellent! Will be back again when I need work done on my car.
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January 2024 by david keefe
Needed tires, so went online to make an appointment. Exchanged several emails with them as they tried to narrow down my needs. This meant they had EXACTLY what i needed when i went in. This resulted in my getting 2 new tires installed in under an hour! Great service, and a clean, comfortable waiting room. Highly recommend.
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December 2023 by Phyllis Clark
Excellent honest place to take your vehicle. I had a synthetic oil change done. And I had the tires rotated. He only charged me for the oil change. The tire rotation and topping off the fluids are all complementary. I stopped in one day because I had a brake light out. They changed it in a matter of minutes. And they only charge me for the the bulb itself. If you want an honest garage, go to this garage. Very pleased with the service.....
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December 2023 by Daria Stevenson
My husband and I have been coming here for years for a variety of car services. They are honest, do a good job, and are always pleasant to do business with.
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October 2023 by Mary Ann Ermatinger
No nonsense, well run, (Shawn O’Brien is very competent at the front), knowledgeable, honest, competitive prices with comfy furniture, clean bathroom, and cold drinking water. They couldn’t get rid of me. I wanted to stay and take a nap.
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September 2023 by Thomas Hyink
Totally impressed with the crew at Big Tires. I dealt with Sean, Marco and one other gentleman on 9/13 who were all professional and friendly. I've been to two other places who were inferior in all aspects. The tech rode with me to hear the noise I was talking about and identified it within seconds. The car was fixed and I was good to go quickly. I highly recommend.
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September 2023 by Martin Mickey
Absolutely fantastic tire and auto service shop! ⭐⭐⭐⭐⭐I can't say enough good things about this place. Shops like this are true gems of our community. The owner is hands-on and treats every customer like family. You can tell from the moment you step foot in the door, this shop is different and for the better. With the owner present you know that things are being done right. No corporate store here with sub-par ethics and policy red tape.One of the things that sets this shop apart is their ability to explain car issues in simple, easy-to-understand terms. No jargon or confusion here! Just honest fair pricing and service. They've got a great selection of tires, and the service is top-notch. I wouldn't go anywhere else for my tire or auto service needs. Highly recommend!
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September 2023 by Ambull378
Previously this business was very good, however the last visit fell short of expectations. Went in for two tires and asked for one old tire back. Asked for it to be placed in truck bed. Got home it wasn't there. When leaving the shop my truck sounded different, like an exhaust leak. Got home check the exhaust system could find anything loose. Fast foward to the next day still having the new noise. While I was there they stated I needed new front brakes and rotors , I know that prior but can do that myself so I decline. I purchased the new rotors and brakes and while in the engine compartment to loosen he brake resovior cap I see that my air intake box is only half way on, this was the issue of the new noise. Why are they in my engine compartment while doing tires? Then when removing the front passenger tire to do the brakes I find that one lug nut is barely on,;luckily I didn't loose it while driving. Not sure if this business changed hands or not, but I will not be a returning customer, and I used to refer this business to others no more.
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August 2023 by Mara
My tire was replaced quickly & for the quoted price. Everyone I interacted with was friendly & respectful. It can be intimidating to go into any auto shop (especially as a woman) but my experience was comfortable. ?
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July 2023 by Raine Caister
Had tires put on wheels I bought else where, employees where very nice and helpful, my car was taken well care of and the work done was excellent and prompt.
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July 2023 by Frank Griffin
To top it off- it had been 5 months since my vehicle was supposedly repaired ? I am having the same issue ! So the first time I overpaid and it wasn't fixed ! Really unhappy !I had stopped last Tuesday and made an appointment for this Wednesday 8am. At 12:30 I had still not heard anything so walked up and saw my vehicle had not been touched?? Google installed replacement of ignition switch is $115 - $161. My cost was $285+ tax?? Is that what the More is in your name? More money?
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July 2023 by Cherie
I couldn’t leave a review without giving this company a 1 star review that they DO NOT deserve. I took my car there 2 weeks ago to have a fuel line replaced. The next day the fuel line bursts leaving me broke down in the on coming traffic lane of Rt. 19!! Gasoline was everywhere luckily some good samaritans helped push me to safety so I could call AAA who towed my car back to Big Tire for me. The next day I call Big Tire and am told that they guess the regular hose they put on the car wasn’t strong enough to hold so they would order a high pressure hose to replace it. I confirmed with him that there would be no additional charges and he assured me that there would not be.I’m going to stop here for a moment because although I never said this to them I was really wondering why they tried to get away with putting a regular hose on a gas line when they are not designed to withstand that amount of pressure. You have to put a high pressure hose on a gas line…….?I pick up my car and the guy at the front desk (who I later find out is the store manager) tells me “you just owe us $20 for the gas. I actually started to hand over my credit card when I thought to myself….hmmm you just lost $60 worth of gas yesterday on Rt 19 why are you handing over your credit card. I asked him do you really think I should pay you to replace some of the gas I lost due to the faulty hose you put on my card….in a nice voice, I was trying to stay very calm. He looks at me with complete disgust and says let me go ask the manager. He leaves the room for 2 seconds comes back and just says “have a nice day”! It was sooooo rude. I just left at that point.It actually gets even worse but you get the drift from what you have read so far.BEWARE!!
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May 2023 by Keith Jr. Sabiel
Big Tires provided excellent customer and a great price. They didn’t try to upsell me on repairs I didn’t need which is very much appreciated. I would recommend them to all of my family or friends.
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May 2023 by Ron D.
I've used this company now two different times, and the customer service and quality of work exceeded my expectations! Very honest, ethical ownership and management, what a breath of fresh air in the auto industry! It's the only shop I'll take my vehicles too.
