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January 2024 by Mykhailo
I would like to thank Daniel for fruitful cooperation and excellent communication, as well as recommend him as a professional in his field
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October 2023 by Olivier Corizzi
Truly shocked by the absymal level of service offered by AM of Tampa Bay / Dimmitt.The service department requested an appointment to be scheduled for over 2 weeks out, which is fully understandable, despite this being a normal annual service. AM of Tampa Bay / Dimmitt held the car for nearly 2 weeks after the schedule appointment before calling with any updates on the car. The update was that they would require an additional week to complete annual service on the car.Additionally, they notified me of an adaptive damping light on the dash that required additional diagnostic (to the tune of $400). The result of their diagnostic? Sport mode was activated which automatically changed the adaptive damping of the car. Instead of deactivating sport mode with the press of a button, they preferred to charge $400, press the button, only to realize that no fault existed. It seems as if either this was simply a lack of judgement or that the service department of AM of Tampa Bay / Dimmitt requires further training from Aston Martin corporate on the various buttons in the car and their respective functionalities.Truly appalled and will NOT return to AM of Tampa Bay / Dimmitt. I implore other Aston Martin owners to explore other options that will provide a service worth of the Aston Martin brand.
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May 2023 by Gene Tomo
Jayden and Kevin in the sales department are awesome!! They procured the exact car I wanted from out of state and made it happen! Absolutely top notch!! But the service ends there. The service department is awful. Failed schedule commitments with zero communication. Impossible to get someone on the phone. Waited all day for them to pick my car up (scheduled 2 weeks ago) only to be told, after I called them and navigated my way through voicemail after voicemail, that they are another two weeks behind! Two weeks and no one thought to call me?!!! When I spoke to the scheduler after waiting all day and they didn’t show up, I was told that they can pick it up, but it will sit “outside - out back for two weeks before someone can look at it.” Unacceptable, especially for a luxury / supercar dealership.
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August 2022 by david miles
I have to say the customer service is fantastic from start to picking up my Vehicle, also the knowledge of Drew Petzoldt with Aston Martin is quite unbelievable, nothing was too much trouble. You can see every employee actually likes there jobs there which is very rare today. Keep up the enthusiasm totally amazing experience.
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July 2022 by Marcus B.
Vito is new and already has my trust. I will be back for those Maserati's. Highly recommended.
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April 2022 by john kanne
Andrew Dunton, and his team exemplify the term customer service. The absolute best premium experience!
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September 2021 by Paul F
I just brought my DB9 to this dealership for the first time. I was reluctant to do so because of hearing about some negative experiences from other Aston owners. My experience was top notch, they have a new service manager, John McCurdy and in my dealings with him he was excellent.
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July 2021 by Kyle Hunter
Ordered my Aston Martin DBX from Mark Tillman at AM Tampa Bay. He worked closely with me throughout the process of ordering and the eventual delivery of the 2021 DBX. He was a terrific liaison during the six month process. I will definitely return for my next Aston Martin!
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June 2021 by Ashish Patel
Worked with Mark Tillman. Excellent experience. Very responsive and straightforward. Very helpful in making choices for the car.
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April 2021 by Marc Rosenthal
For 25 years, I dreamed of owning an Aston Martin and set my 50th birthday as the timing goal. Although a few months early, I found the perfect car. Mark Tillman made the process easy, enjoyable and professional and delivered to me the Awesome Vantage.He kept me informed, checked in after purchase and even delivered the missing umbrella - very important accessory ?.I would have no hesitation in recommending him and hope to be able to use his services again in the future.Marc ??
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August 2020 by Trevor Jones
I usually don't write reviews but the staff went out of their way to help my friends and I photograph some very rare and expensive cars and were very friendly and talkative, which is appreciated as some businesses ignore or even dislike photographers at their dealers. They even changed out a license plate to keep the vehicle owner's privacy as well as to allow us to photograph the rear of the car. They loved to indulge our questions and offered up information about other vehicles. I have never been to such a friendly dealer and would love to go back!
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June 2020 by Michael Barry
Have my car serviced here, the whole staff from sales staff, Mark Tillman, to service staff, Art, have been amazing! This is probably been the best car dealership I have ever work with regarding customer service! No brainer where you should call to do your next car purchase or service.
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May 2020 by Lay’s Lounge
The salesperson Will and the manager Jeff were both really friendly and did not pressure me at all. They both worked together to give me a stress free smooth car buying experience. Thank you!
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February 2020 by LG A.
Purchased a $70,000 Cadillac a few months ago and the follow on service is horrible. I was shopping for a second car. Won't be a Cadillac.
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December 2019 by Todd S.
The service department is top notch. I currently have 2 Rovers that I bought in Sarasota and 1 that was purchased here. I'll never take my cars to Sarasota again and I'll happily drive up to Clearwater. And the Range Rover I purchased from here, they offer valet service for appointments. Also highly impressed with Ron and Ryan. Awesome to work with. They were aware of my appointments as soon as I walked in, knew me by name, recognized me when I came back, knew me on the phone, kept me informed, etc. A HUGE difference between here and Sarasota where literally everyone in the service department there seemed to be lost. Great job fellas! I actually enjoyed putting my cars in service this time!
