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April 2024 by J G.
I wait in parking lot 30 minutes Jwy 280 store to open, my car goes dead battery,I go to front door open sign on, I step on the front doormat carpet, and there is 2 guys ask me what I want before I e en look around at the furniture. I ask for sofa certain model, he replies we dont have it, I can order it today. Well so can anybody. I say I want tomsee it on the floor if I like it? He says we dont have on floor, nobody ekse in store, no customers. He just rude and quick...Never even lets me look around or invites me in to the products. My last sofa RoomsTo Go. I suggest you try them,R.Galleria. Ive been living in the area for 27 years. The employees just keep getting more rude and some have mohawk inner city haircuts, nasty looking. I dont mind the weirdness, just the short rudeness on a Saturday morning. Its like overwhelning road rage all the time. I go back to my car, some SUV speeds tgrough the lot way over 40 mph with pedestrians everywhere. And the shopping center has weeds and looks dirty, used, old paint, like an old state park.
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March 2024 by Taylor G.
The sales associates are nice enough but I have had so many issues with Ashley as a whole. From the second I purchased my couch and ottoman it has been issue after issue. Delivery was the wrong configuration and late multiple times. Delivery drivers left after I told them it was wrong because they didn't want to deal with it so I had to call again and have someone else come take the couch back. I also cannot stress this enough but please DO NOT buy the protection plan. They don't cover ANYTHING and if you move outside of the county, they will not be able to replace any item and do not offer a replacement from any other store other than the one you purchased it from. Please please please save your money and do not get the protection plan. They will give you the run around as much as they can so they don't actually have to fix/replace anything.
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March 2024 by James M.
My HANDICAPPED Wife (SPINAL problem} purchased an ASHLEY Powered Chair to replace her old Ashley POWERED CHAIR WITH Powered Headrest. However, when the Chair was delivered, my Wife discovered the 'HEAD REST was NOT POWERED!!! She immediately contacted ASHLEY and explained the problem. 48 hours later ASHLEY texted her saying: "ALL SALES ARE FINAL which is printed on the back of your Sales Reciept" My Wife was willing to pay the extra cost BUT Ashley wouldn't budge.
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March 2024 by Candice Rapp
Jon was friendly, attentive & extremely helpful. He really listened to what I was looking for and had great knowledge about each piece viewed. I will continue to buy furniture from Ashley!
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March 2024 by Kelly Gonzalez
Jon Cornell our Sales Advisor was EXCELLENT! My sister and I went to Ashley in Pinellas Park, FL to look for furniture for my mom, who was moving into an Asst Living Facility. We needed a power recliner, but we left there finding EVERYTHING we needed and more. (A desk w/2 swivel chairs, entertainment center w/shelving, & end table). He was so knowledgeable about all items. Spent time helping us, even pulling up items on his iPad that were not in the store. We also needed the items in stock and ready to be delivered in a few days-He made that happen too! We left so relieved, satisfied, & excited for my mom and how nice her new place was going to look. Anybody going through the process of transferring a parent to a new place & next phase of life, will know how comforting this is. And Jon Cornell made it happen!
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March 2024 by Christian Chung
Came in to buy a table. They wouldn't just sell me a console table, without also buying three stools with it. Very disappointing that they wouldn't just sell me the table by itself. To anyone reading this, let me know if you want to buy 3 stools.
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March 2024 by Robin Galeano
Kristin is awesome, really should ask for her.
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March 2024 by B 0x0
Summary: Go see Heather. Continue reading to learn why.I needed to buy a few furniture items and went into Ashley to look around. I was not prepared for the wake up call I was about to get. A cold bucket of water poured straight on my face as I heard a voice ask, “hi, what brings you in today?”. I knew, yet I stood frozen, stuck in awe by the impressive furniture selection, and vast inventory that I was faced with. I wasn’t prepared for questions. I didn’t bring my notes. I was out of my element and against the clock. With just nanoseconds to spare before my silence crossed into awkwardness, I managed to answer, “just need a few things, table, couch, maybe some end tables” (and a life raft, I thought to myself). She told me her name was Heather and asked if I wanted to look around myself, or if I’d like some help. What a sweet soul, entertaining the idea that I might have known what I was doing. I didn’t, she knew I didn’t, yet she never called me out. Her voice was angelic and sincere. “Take my help, idiot”, is what she was probably thinking. She had more questions that I was completely unprepared for. It was the SATs all over again. I never did get bright futures, and my future furniture prospects wasn’t going to look bright either, if I kept flailing about. “What kind of style couch do you like? Recliner? Sofa? You into leather or fabric?”. I’m POURING sweat and the SATs don’t seem so bad anymore. She led me to a few she liked, but I wasn’t sure how to decide on one. They were all comfortable and they seemed like they were good quality; it’s as if I’m in a bad dream, chasing after sofas and… “sofa chaise? Yeah we got a few of those!”. I gotta stop thinking out loud. She started asking about the living space and that’s when I realized I had pictures! I gladly showed her my phone and hoped that it was enough to salvage her impression of me. I must have finally done something right because people… HEATHER.WENT.OFF! An advanced neural network artificial intelligence, trained specifically in home furniture and decor, wouldn’t have been able to do what Heather did. She analyzed my space and suggested the perfect set of furniture to complement it in a few minutes. It was one of those, “I don’t know what I like, but I’ll know it when I see it”, kind of experiences. Everything she showed me was more on target than an archer splitting the arrow of a bullseye she just previously hit. I never thought I’d be excited over furniture, but I was excited when she described how everything would come together in my place. Of course, I bought everything. Sofa Chaise, Table, Coffee Table, end table, all Feng-Shui’d together with insane precision. Everything is exactly the perfect fit for where they are placed and all of the pieces together have the perfect ratio of hard and soft edges that lead your eyes like a piece of art, embracing and welcoming you. I’ve already burned all my vacation days at work and submitted for a leave of absence because I can’t bring myself to leave the house. Heather is doing some crazy ancient geometry golden ratio higher symmetry electromagnetic gauge invariant generally covariant quantum quadrupole type stuff with furniture.In short, do yourself a favor and see Heather.
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March 2024 by Kim Thomas
Ernesto was awesome! Took excellent care of me with my small purchase. He made me want to come back again for sure. Great selection and prices.
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February 2024 by Alexander McMaster
My girlfriend and I came in here looking for a bedroom set and Colton did an amazing job helping us out. Very knowledgeable. Very straightforward and informative with everything! Highly recommend seeing him and Ashley Furniture
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February 2024 by Shari Kovens
Kristin has been absolutely amazing!! We have a beach house & she spend so much time coordinating everything.I needed more furniture & was so happy she was still there. Very impressed. You don’t see service like that.
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February 2024 by Gary Bays
The sales person was very helpful she showed us lots of options and answers all our questions. It was a nice experience.
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February 2024 by Patti Kreush
Naomi was great helping me look for what I wanted
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February 2024 by Alex Kozak
Naomi was super helpful in assisting us with our purchase! My boyfriend and I bought our first house and were in need of brand new furniture. Naomi helped us find the perfect couch and mattress for our new home! Naomi made the process so easy, wasn’t pushy and was extremely polite and professional. Go to the Ashley and ask for Naomi!!! You will not be disappointed.
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February 2024 by Ryan Elvvang
I ordered a living room set and dining room set from the St Pete Store. Both had to be delivered on separate days. Both deliveries were canceled the day of the delivery and had to be rescheduled. I lost two days work. Very frustrating