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July 2024 by Jose Scheuren
I recently had a deeply disappointing experience with the pharmacist at Walgreens. My questions about my mom prescription were met with curt and dismissive responses, leaving me more confused than when I started.
What stood out most was the lack of professionalism and courtesy. This lack of communication is unacceptable, especially when dealing with something as important as medication.
Overall, the encounter left me feeling undervalued and concerned about the level of care and attention given to customers. I hope Walgreens addresses these issues to ensure a more professional and respectful experience for all its patrons.
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July 2024 by Lizette Cabeza
The staff at this pharmacy is so unprofessional. If you call they say hold and hang up on you every time. That is if you are lucky enough for them to answer. Whomever is inc charge of development and training and overseeing the employees should be fired.
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March 2024 by Mr. Bluesman
Extremely unprofessionals. They never pick up the phone. Don’t go there, very rude people working in this whatever they call it
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February 2024 by Delorah Malone
Ordered a poster to be printed. It was supposed to be ready 40 minutes later. I didn’t receive an email saying it was ready so I went to the store 4 hours after I ordered and they said the computer was down. They don’t bother canceling my order or calling to let me know they couldn’t do it. Only certain locations print poster so I had to drive out of the way to get there. And the lady rolled her eyes at me because I don’t speak Spanish. They wasted my time and energy and acted like I was the one inconveniencing her.
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February 2024 by Gloria Garcia
Love this Walgreens ! Literally saved my life by filling my prescription … due to Miami traffic closing hours at the pharmacy is at 6pm and I got there a couple minutes before closing time and they were able to give me my prescription !! Sharon was amazing super pleased with her service and getting my prescription filled quickly … Yaritza and Kia were a great help as well ! Truly recommend to come to this Walgreens !!!
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February 2024 by George Aguiar
Don’t have prescriptions, and it’s like playing the lottery to get it. “Try back Tuesday” was their response.
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January 2024 by Mauricio Lopez
This pharmacy should be close, worst service, it takes forever to pickup a prescription!Very unfriendly employees!
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January 2024 by Margo B.
This location is right on the corner of sw 112 & us1. It is easy to find and has adequate parking. The store is well organized and clean. Staff not so friendly, not terrible but definitely lacking on the customer service end. No drive thru at this location.
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December 2023 by Sam Sam
Received a call from the pharmacist (Dr. Sharon is her name supposedly) telling me my prescription was invalid and that they have tried calling my doctor but no response. Clearly, I don’t know what an invalid prescription is or I would not have asked. I ask the pharmacist, “I’m confused (medication name) is a valid medicine” (I’m thinking that she thinks the medication doesn’t exist or something, I have no idea, I was just confused). Her attitude flips 180 and she changes her tone to this condescending slow tone as if I were delayed…She tells me “no…you misunderstood let me repeat myself…blah blah blah your doctor didn’t sign it”. (Okay well that makes more sense. She never mentioned that the first time so I’m obviously going to question what was meant by the prescription being invalid). As she was speaking to me, I told her she didn’t need to speak slow to me as if I were dumb and I told her that her attitude sucked. She hung up on me. What type of educated pharmacist treats patients that way? I simply was confused and looking for clarification but if you’re going to get your medicine here, make sure it’s delivery only and never answer their telephone calls. No point in speaking to this terrible staff. I spoke to the assistant manager who felt horrible knowing that the pharmacist was in the wrong but let’s be honest, nothing is going to change here. Per the other reviews, this place is terrible and it’s not worth your sanity. There’s several other Walgreens along US-1.
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December 2023 by Sam Alex
Received a call from the pharmacist (Dr. Sharon is her name supposedly) telling me my prescription was invalid and that they have tried calling my doctor but no response. Clearly, I don’t know what an invalid prescription is or I would not have asked. I ask the pharmacist, “I’m confused (medication name) is a valid medicine” (I’m thinking that she thinks the medication doesn’t exist or something, I have no idea, I was just confused). Her attitude flips 180 and she changes her tone to this condescending slow tone as if I were delayed…She tells me “no…you misunderstood let me repeat myself…blah blah blah your doctor didn’t sign it”. (Okay well that makes more sense. She never mentioned that the first time so I’m obviously going to question what was meant by the prescription being invalid). As she was speaking to me, I told her she didn’t need to speak slow to me as if I were dumb and I told her that her attitude sucked. She hung up on me. What type of educated pharmacist treats patients that way? I simply was confused and looking for clarification but if you’re going to get your medicine here, make sure it’s delivery only and never answer their telephone calls. No point in speaking to this terrible staff. I spoke to the assistant manager who felt horrible knowing that the pharmacist was in the wrong but let’s be honest, nothing is going to change here. Per the other reviews, this place is terrible and it’s not worth your sanity. There’s several other Walgreens along US-1.
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December 2023 by Jack Ugent
Every time I go to this pharmacy, they screw up on something. The communication between the employees there and customer is insufficient, language barriers, or whatever. Customer service is lacking. I try to avoid using this branch, but sometimes it is a matter of convenience. Each time I go here, I hope for nothing to be negative, but the inevitable always occurs. If my visit for whatever I am ordering were to go perfectly well, I would be very surprised. Going here unfortunately ends up as an inconvenience. The non-pharmacy of this store is pretty good.
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December 2023 by Robby Perez
This pharmacy shouldn’t be operating. It feels amateurish and it makes you question the staffs or “pharmacists” qualifications. Customers had to tell them how to do their jobs. It was uncomfortably embarrassing. Personally, I wouldn’t trust this location with preparing my families meds. My only experience was enough to switch pharmacies.
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August 2023 by Iris Amaya
I made a purchase to pick it up, I did not check the order, it turns out that I am missing a $16 product, I check the digital receipt and they charged it well, I call the store and I get a rude woman telling me how strange that a product is missing I don't know whether to give me a solution, in conclusion a product was stolen from me and I paid for it and now I'm the suspect, like, if for $16, I'm going to jail for lying, the poor attention to the woman, they should train the employees one so that they are polite and respectful of the client and another training to be able to work in the store that store at that address is really lousy
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August 2023 by parker doll
I go to pick up my medicine 15 minutes before it closes and some lady tells me no more people in line LOL WHAT
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July 2023 by Andreina Rojas
Must be the worst Pharmacy in the Walgreens network.
