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March 2024 by santiago martinez
This is hands down the best store in miami to buy a bicycle. I went in looking for a mountain bike and was helped by Markelly and Oscar to find the best fit for me. This store offers great customer service and I recommend it to anyone looking to purchase a bicycle.
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March 2024 by Karel Debbaut
We were very friendly and helped by Oskar. He was very professional. As an experienced cyclist we noticed that he knew a lot about it. Thank you Trek Miami. Belgian greetings!
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March 2024 by Roraima Maldonado
The attention I received at Trek Bicycle Miami was truly excellent! Agustín helped me with everything I needed.
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January 2024 by Dylan Orvell
Manuel and Oscar saved my trip to Miami. Very friendly and welcoming vibe in the store, and a good range of bikes. I snapped a bolt on my Fuel EXe and they were kind enough to give me one from their floor bike in the meantime and order replacement. This is the kind of customer service and hospitality I love to see at a Trek location. Miami is lucky to have this team!
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January 2024 by Claudia Stec
I was trying to find a very specific bike and called several stores close to my area to no avail. Most people I spoke with couldn't/wouldn't help. Even though it's over an hour drive (each way) from me, I called Trek Bicycle Miami Pinecrest as a last resort. Manuel answered the phone and was very knowledgeable, offering several options. I made the drive, tried the bicycle they had at the store (same exact I wanted but in a bigger size). It was not a good fit, so Manuel ordered the right one for me, and even gave me a better price. When I went to pick up the bike today, despite the store being very busy (Friday before Christmas!), everyone was super polite and helpful. Manuel let me test drive the bike and offered some much needed riding and safety tips. They sell bikes of all prices here, I probably bought one of the least expensive ones and they treated me like I was buying a Bentley. Aside from the stellar customer service, the store is very well stocked, not only with bicycles but all kinds of gadgets and accessories.
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January 2024 by Julio Pires
Good afternoon, I bought a Trek Madone bike as I wanted. I was very well attended to by Agustin, and he was very professional. He is a great salesperson and never stopped assisting me after the sale. Thank you Trek Miami, thank you Agustin.
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January 2024 by Cecile Duval - Licensed Real Estate Agent
Very knowledgeable, great service. Prices were fair and staff was friendly.
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January 2024 by Diego Viloria
Excellent advice from the seller, the attention was great from both the seller and the other employeesI recommend them!
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January 2024 by Orlando Ospina
A great experience, the best service, I will return for more, thank you ?
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January 2024 by Minor Aguirre
Agustin great guy got a great bike from him at Trek Bicycle Miami thanks!
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December 2023 by Adelso Sanchez
The best customer service in Miami, I went to many places before going to Trek Bicycle Miami and none like this place, Agustin takes customer service to another level, explaining everything in detail, making you feel at home, the same day I felt like I had known him my whole life, everyone in the store was very professional, excellent place!! ??Thank you Agustin and all the staff ?
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November 2023 by Carlos Perez
Best service ever!! I’m new in the cycling field, but Agustin helped me and explained everything so a newbie can understand everything. Even after purchasing, the service and attention to details is incredible. I truly recommend this store
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November 2023 by Nicolas Arce
On behalf on Nancy and Luis’ experience with Trek Bicycle Miami, I would like to share that they are both extremely happy with the phenomenal service. They were able to buy a quality bicycle with Agustin, who is very kind and knowledgeable. If you’re looking for a great, reliable bike, go to Trek Bicycle Miami!
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November 2023 by Flavio Cardoso
I live in South Miami, have been riding for 36 years competitively, and recently switched to Trek in Pinecrest for all the service I do on my bikes. Special thanks goes to Silvio Valesi, who is probably one of the best mechanics I've met in a long time. The attention to detail and professionalism is outstanding, bikes are flying fast, well-tuned and spot clean after he works on them. Same goes to the Trek staff, with many thanks to Augustin, Manuel and others who are always ready to help, provide good advice and make things affordable for the customer. Thanks and great job guys!! Flavio
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November 2023 by Andres Espinasa Millan
I was looking for a bike in different stores, and the service provided by Oscar was a wow experience. He take the time with every client and provide they expertise that help you make a decision. If you are new to the sport I highly recommend Trek Pincrest store. They guide you no matter if you buy or not at the store. I finally got my bike at Trek Pinecrest.