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“Super good prices and good when it comes to collecting pawns! Low interest. My opinion is 100% recommended, and many thanks to Víctor who was the one who treated me, a super good guy.”
“The manager Chat is an amazing customer service expert. I would say that he went beyond the service that is required.
In my opinion i could say that he got the excellence level in customer service and leadered a good staff of employees.
Thank you Chatt for helping me !!!
Jose B”
“So I own a Suzuki Boulevard motorcycle. Is the 2024 C50 model, that hasn't been changed in over a decade. no frills, no tech, just pure motorcycle.
However, I lost the primary key that came with it when I purchased it new from Riva Motorsports.
So like any other motorcycle enthusiast, I belong to a Suzuki Volusia 800 forum on the internet. For the last 10 to 15 years, everyone has been recommending Ace Hardware. Because they do things that the big box Chains Don't Do, and that's called personal heartfelt service.
⭐ Meaning that they don't have to do it, but they do it to make the customer happy. And that's why I am thrilled with this Dixie Ace Hardware. I'm not going to mention any names, but I went to 2 other Ace Hardware stores in Miami and they were not that helpful.
?But this particular location was definitely helpful. Although they could not duplicate my key for me (no proper blanks) , I have blanks coming in and I just have to take the blanks to them and they will go ahead and duplicate the current key that I have. ? That's called going above and beyond and that's why from now on I'll do all my shopping at Dixie Ace Hardware.
I wasn't even aware that Ace Hardware was still around, until I started inquiring about getting a duplicate key for my Suzuki motorcycle. This place is huge. It's like a labyrinth. I feel sorry for any firefighter that has to respond here for a false alarm or God forbid a commercial structure fire. Since I'm retired from the fire department, that's the first thing I noticed when I walked in. The small little Labyrinth walkways throughout this very big store, sort of gave me an eerie sensation of the dolphin carpet fire in which we lost Lieutenant Dewey Henry back in 1998. Anyways, I highly recommend this store, they have EVERYTHING that Home Depot has and then some.
I was at Home Depot a few weeks ago and I never received personalized service and care like I did here at this Dixie Ace Hardware.
So kudos to you management ?. By the way, they have freeze dried candy here! I had to purchase some on my way out, because I'm growing addicted to this stuff. Must watch my blood sugar! I'll be back in a couple of days with the key blanks so they can give me my duplicate motorcycle key, and this time I'll definitely have a Samsung Galaxy smart tag attached to it. That's funny, I always had a smart tag attached to the second key, but I never had it attached to the primary key that I use on my motorcycle. If you guys are looking for personalized and quick service, which you do not get at Home Depot anymore, (I can personally vouch for that) , then please try Dixie Ace Hardware, I give them ????? stars, and will be updating this review in the next week or so. ?”
7:30AM - 5PM
14261 S Dixie Hwy, Miami
Hardware Stores
“Love doing business with these guys - like turning the clock back to 1960. Great knowledgeable people, friendly and professional. In addition, prices are very fair and competitive.”
“Good place to find cheap tools. Most hand tools are pretty good quality. And I have bought several power tools and they still are working well. Check their magazine for sales”
“Employees always willing to help with things like warranty. Good selection of tools. I recommend coming with the exact amount of money you intend on spending, because if not, you'll definitely end up leaving with 20 things you didn't even plan on buying. Love this place”
“As a commercial contractor for 40 years I have used numerous truss suppliers over the southeast. Having been in Florida for the last 15 years I have used Deco on multiple projects. One of which was what I believe is the largest wooden truss roof in Key West. They did an excellent job on a tough project. They have been accurate and produce a good competitive product. Major Jr. is keeping up with his fathers traditions.”
7:30AM - 5:30PM
7248 NW 25th St, Miami
Hardware Stores
“Knowledgeable and completely patient in looking for a metric screw which I couldn’t find anywhere . Phil the manager is a walking encyclopedia and knows his store inside out .You will never find this type of personal experience in a big chain store .”
“I wasted 20 min driving to the big Home Depot in Little Havana, but they didn’t have the specially bulb that I needed in stock. Altogether, about 90 minutes of weekend time. I came to this Ace Hardware and upon walking in the clerk was immediately attentive and directed us to the right aisle. 30 seconds later, he came to the aisle and located the bulb I needed. I should have come here first and will do so going forward. Great shop, great staff, reasonable prices, and close to where I live.”
“Harbor Freight offers affordable tools that aren’t top-tier but get the job done. The store was well-organized, and the staff provided excellent attention. Perfect for budget-friendly projects!”
“I’d like to give a big shout-out to VPS Tire Repair for the fantastic job they did in my garage. They installed a two-post lift and a spring compressor for me, and the entire service was absolutely perfect! If you need this kind of equipment installed, I can totally recommend them!”
7:30AM - 5:30PM
2511 SW 67th Ave, Miami
Hardware Stores
“It is the ideal hardware store to find the satisfaction of any need.There is very good organization of the products and exquisite attention from its workers, especially from a Nicaraguan man who has an excellent command of his work and provides the necessary help to find exactly what you are looking for.I recommend it and I will return whenever I need something for the home.”
“I have been coming here since 1993. Always the same owners, same wanting to help attitude. They always answers your questions with the best answer, they know about plumbing, electrical etc. the best part is that they have everything and close to home.”
“The store managers and employees @1044 SW 62nd ave are top notch. Good people EXCELENTE customer service. I'll make this my store even though they're a bit far outta my way! 5, Star ?????”
7:30AM - 5PM
8427 Bird Rd, Miami
Hardware Stores
“Excellent treatment, they are professionals, they care about your satisfaction and that their machine has been of benefit to you. I recommend them 100% thank you Mike for your good costumer service.????”
“They have everything...the offers they have are incredible...very easy to handle. .and they even explain and help you how to offer a better service with the materials and tools that they offer you...”
“Great service, that little short African-American gentleman, know all the parts very well ? I didn't have to explain what I needed , it was already in my hands ?”
6:30AM - 3:30PM
6790 SW 81st Ter, Miami
Hardware Stores
“I get there and they took care of me very quickly , I had asked the sales man a question about the part and he said don't worry its what you need. Then the other sale man says to me are you done ? " I felt like I was getting kicked out.. just to realize that across the street there was a Jim full of hot ? G.I. Joe Girls lifting ? weights and all the worker, were Glued to the front door window... so I get home to realize that they gave me the wrong part ☹”
“If you need your generator repaired or replaced this is where you need to go. So very nice get the job done and do the job right. Generator issues go here you will be happy you did”
7AM - 4:30PM
2431 NW 20th St, Miami
Hardware Stores
“I want to take this time and thank Julio from Florida Lumber on NW 27th. He took his time and listened to what I needed. Plus he provided great customer service. On top of that he gave me the best price on the Tongue and Groove material I needed for my project. I recommend everyone go to Florida Lumber and forget about these big box lumbers or these other high priced lumbers with no customer service.”
“Good service and qualified staff, I keep visiting that hardware store and the service changed to excellent...Congratulations to that team...And its administration....”
“I am so grateful with Mike , he helped me out trying to find a light with a camera included for my front house, he wad so corteous and has a lot of patience. Congratulation Home depot at deerwood you have a good asset in customer service!!”
“I went to buy some supplies for my dad and they were helpful and guided me to the right products that we needed. My father also mentioned the quality was good for the price we paid! I will be going back to BISCAYNE CHEMICAL for future needs! thank you!”
“Wonderful customer service!!! Dino was very knowledgeable and really helped my husband and I pick out the perfect shower and accessories for our new bathroom!!! We first tried online using the kohler website but we had more questions and we couldn’t make the decision then we tried going into Home Depot but honestly finding someone to help us answer the questions that we had was impossible. Then I called the store to see if they had kohler in stock and I was surprised when Dino said yes!!! I told my husband please go to the store and thanks to Dino’s expertise and knowledge we were able to answer the questions and helped us decide color, shape, style and items to purchase!!!
Thank you,
Cristina Calero”
“I experienced 5 star treatment by all the associates that assisted me. I was so impressed with the treatment I received, I decided to write this review even though I never answer surveys but this store and associates are so outstanding, I had to tell all lumber yard shoppers that this is the place to shop!!!!”
“Cool little local hardware store where you can get food for your backyard farm animals also. If you don't "habla" well, just make an attempt and be nice and you will get what you need. The staff are very helpful and the boss is an older gentleman who hangs out by the chicken feed. It's small town local and when I can, I support local businesses. The feed may be a few dollars more than TSC but it's close by and the bags are bigger.”
“After going to several Ace Hardware's in the area, I finally went to the one in Cutler Bay I wasn't very impressed with this one. It's a smaller store, and the people could not help me with making a copy of my motorcycle key.”
“Thank you for your service. We apreciate you comming to our home to fix the problem with our water heater even though this was a mistake from our Plumber. We apreciate your efforts and attitude towards fixing this problem. Its good to know there are still responsible and proffessional business owners that geniunly care about their customers. I look forward to doing business with you in the future.”
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“The customer service was out standing I was so pleased with the service I received by Miriam she went above and beyond to help me find roofing supplies.
Great job! You're the best!
Thank you so much Miriam!!!”