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October 2023 by Frenyer Muttach
Excellent service provided by the staff of this branch, especially Humberto. Excellent attention. I must thank you for all the support received
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February 2023 by Jesus Wendy
Awesome place. Good attitude and overall excellent treatment. Totally recommended. Humberto was great.
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February 2023 by Jesus Sanabria
Awesome place. Good attitude and overall excellent treatment. Totally recommended. Humberto was great.
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June 2022 by angelica balladares
Just went in to put a deposit, don’t remember her name, but she was short with short hair and straight bangs. Rude, rude, rude woman. She spoke fast and super low and I said I don’t speak spanish because thats exactly how it sounded, she gets all weird over it and continues to talk low. Gave me a face as well even with her mask on. Learn how to talk louder and more efficiently to be understood and don’t get offended when you’re told something that was your fault to begin with.
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December 2019 by Avi Thomas
Sally the “manager” is probably one of the worst banking people I have encountered in my entire life, both as an individual and a business owner.
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November 2019 by eddy brito
(Translated by Google) The Service is somewhat slow(Original)El Servicio es algo lento
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August 2019 by Nancy Bertrand
Terrible service coming from a Manager????
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May 2019 by Roberto Miki
The staff have always been very helpful here. There is also a Merrill agent at the bank as well. Large open space. Front and back door entrances. There is an atm in front of the bank.
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February 2018 by CiCi D.
I was the 2nd person in line when I arrived and there was only 1 bank teller and 1 bank associate. It was around 10:30 AM. As the customer in front of me complained to me he had been standing there for 30 mins waiting for the only teller to finish with the customer we overheard that behind the door they were having a training with more employees, mind you there was a line behind me of about 10 people by then. No hellos, no welcome , no please wait we will be right with you, nothing.!!! I started getting anxious looking around. After 20 mins another teller shows up he notices people had been standing there forever and instead of helping at another window he starts doing something else. Then after 10 mins the customer in front of me asked for the branch manager and the teller suddenly opens the window. Manager comes with a smile on her face and customer was irrate. He tells her it took them 40 mins to help and that was ridiculous. I agree . When it was my turn I went to cash a pretty chunky check. The lady at the window pretty much announces that I'm cashing the check and proceeds to give me 6k in cash on my hand with no envelope for everyone to see. I was terrified that someone would follow me. Bank of America if you are going to be Petty and charge an account holder Everytime we use the inside of the branch the least you can do is provide good service. I hate this bank in general. I have direct deposit and they still charge me ridiculous fees. You guys suck!
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February 2018 by Ximena C.
I was the 2nd person in line when I arrived and there was only 1 bank teller and 1 bank associate. It was around 10:30 AM. As the customer in front of me complained to me he had been standing there for 30 mins waiting for the only teller to finish with the customer we overheard that behind the door they were having a training with more employees, mind you there was a line behind me of about 10 people by then. No hellos, no welcome , no please wait we will be right with you, nothing.!!! I started getting anxious looking around. After 20 mins another teller shows up he notices people had been standing there forever and instead of helping at another window he starts doing something else. Then after 10 mins the customer in front of me asked for the branch manager and the teller suddenly opens the window. Manager comes with a smile on her face and customer was irrate. He tells her it took them 40 mins to help and that was ridiculous. I agree . When it was my turn I went to cash a pretty chunky check. The lady at the window pretty much announces that I'm cashing the check and proceeds to give me 6k in cash on my hand with no envelope for everyone to see. I was terrified that someone would follow me. Bank of America if you are going to be Petty and charge an account holder Everytime we use the inside of the branch the least you can do is provide good service. I hate this bank in general. I have direct deposit and they still charge me ridiculous fees. You guys suck!
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November 2017 by Elizabeth Arencibia
Longest wait ever. Rude service. Never again.
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July 2017 by Luigi RS
No lines great service A+
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November 2016 by Liliana Guillen
Long line and two tellers!!! Always is the same! Horrible!
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June 2016 by Sabrina Ivanoff
Un solo ATM y que no permite depositar cash. Una demora terrible para depositar por ventanilla; ya que solo una persona estaba para atender
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January 2016 by Alex Rodriguez
Horrible service.
