The Verizon store provides mobile, 5G home internet, and business services. Customers can visit the store, schedule appointments online, and utilize options like in-store pick-up, free 2-day shipping, and same-day delivery. Reviews highlight stellar associates and management who provide incredible, expert customer service. Staff members are described as amazing, knowledgeable, and diligent, truly caring about customers and understanding their needs. They work to resolve issues promptly, take extra time to ensure problems are fixed, and even follow up afterwards. Their positive attitudes and professionalism make the process more enjoyable. Multiple customers express high satisfaction, stating they are excited to switch to Verizon, were very satisfied with their service, and will return for future needs. They highly recommend this location for its outstanding service.
Phone purchases can be stressful… Jerry (Verizon, 9 Mile Road, Pensacola) was nothing short of exemplary! He was VERY pleasant…VERY knowledgeable…VERY professional and had a cheerful demeanor. Jerry Bolin is exceptional! I highly recommend this corporate Verizon store and Jerry!
January 2026
Madison handled buisness quickly and was very kind and patient. Thanks for your help!
December 2025
Arnell is 10/10 helpful! Was kind and spent a very long time on fixing an issue a contractor caused. He went above and beyond to help! He deserves a raise!
