Today we were experiencing problems transferring information from an old phone to a new phone. Celeste was extremely helpful and communicated clearly the steps she was taking to resolve the issue. She answered our questions in a respectful manner and we appreciated the excellent customer service.
September 2024
Went to Verizon store on Sorrento Rd met representative Celeste wholesale eager to assist me wìth correcting a problem with damage to phone screen. Although the phone had to be replaced she set the phone up effortlessly and gave me great tips
April 2024
Celeste was an excellent service rep and salesperson. Very patient with elderly. Great at juggling customer queue. Knowledgeable. Honest.