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April 2024 by Neomi Caban
What a great experience I had today at Verizon when trading in my apple XS phone. Quan helped me from start to finish. He was so personable & polite and EXTREMELY knowledgeable. He took care of all I needed for my new apple 15 phone. He also showed me the 15 pro, in case I was interested in more GB or an even higher quality camera, but the phone felt too heavy in my hand. I wholeheartedly recommend the Verizon office on W. Nine Mi.Rd & Pine Forest Rd. Please, you must ask for Quan! You’ll be in excellent hands!
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April 2024 by Leslie Smith
Faith was very professional and personableVery thorough and patient along with her co workers. They were all great!
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April 2024 by Jackie Manns
Trey worked with us and is very friendly and knowledgeable about the ins and outs of phone buying. Very helpful and patient.
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April 2024 by Tracee Ingram
Paulo helped us and really went out of his way to get us the best deal! A+++ customer service! Thank you.
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April 2024 by Harry Stanley
Quan was fantastic to work with. Very knowledgeable, quick to solve my issue, and excellent customer service.
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April 2024 by Kathy Seibert
Very knowledgeable and pleasant and excellent customer service
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April 2024 by steve perkins
Very friendly . Staff member even entertained my grandson while I was doing business
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April 2024 by Paul McCrory
Great service. Knowledgeable personnel
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March 2024 by Lauren Fowler
Quan was extremely helpful and answered all my questions! Made the process of upgrading my android to an iPhone fairly quick & simple! Thank you!
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March 2024 by Alice Smith
Trey was Excellent and extremely helpful!!
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November 2023 by Sarah-Elizabeth Polley
Just had an awesome experience with upgrading my phone. Keyshawn was super knowledgeable and compared all the plans to help me decide on the best option for me. He was happy to answer all of my questions about the process. I walked in at the same time as four other customers, and he managed to quickly help all of us out even though he was the only one working there. I think most people would have been a little flustered or even frustrated, but he was super friendly and warm the whole time. Highly recommend! Thanks for all of your help, Keyshawn! ?
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November 2023 by Madison Alexander
I recently went to Verizon to upgrade to an iPhone 15 Pro Max. While I was in store, Brandon was the representative helping me throughout the process. He was extremely knowledgeable about the products/technology I was purchasing. He was readily available to answer any and all questions I had regarding my upgrade. While in-store, Brandon and I also discussed my various upgrade options across the board. I decided to upgrade my Apple Watch as well. Overall, I am extremely satisfied with the level of customer service provided to me from Brandon. He became very busy at one point, being the only associate at Verizon, assisting multiple different groups in-store and handled the influx of customers well. Great job, Brandon!
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October 2023 by Terry Massey
Brandon was excellent in service,he was the only tech available when we visited & it was extremely busy,he handled it very well and very patiently and professionally. He dealt with a rude customer at the time of our visit and handled that situation very well also, multi tasking to try to help everyone in a timely manner!
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October 2023 by Sam Hunley
Brandon was awesome! He was crazy helpful, knowledgeable and really friendly. He walked me through everything and made sure that I knew he was there to help. 10/10, definitely recommend.
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October 2023 by Bethany Elliott
Brandon was awesome! Made transferring my phone's simple and without losing any very important photos. I love my new Motorola!!!