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June 2024 by Colin Klopp
John was the only one working this morning and was everything any business would dream to have in an employee. I believe in pointing out when someone is doing incredible work so I needed to share in hopes the store owner takes notice.
He was friendly, efficient, and knowledgeable as there was a steady stream of 5-7 people mainly returning items. The way he was managing the line and clearly working hard was above and beyond. I hope this level of hard work can be rewarded in some way. Keep crushing it John!
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April 2024 by Mamie Simmons
My son made an error and mail off the wrong package to Spectrum. He did not find out until after five; he called the store and Johnathan answered friendly and my son explained his plight to him. Johnathan made a call and call my son and told him to pick up the package; course with receipt. So if you have to wait in line ; it is a busy business. The service is good . Most people that renders a service are gòod. I know that with Reginald Simmons ' personality, he has made a new frien
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April 2024 by K K
Guy wearing the hat on 3/29 around 5:45p was rude and unfriendly. Doesn't take much to actually speak to a person but I guess it was for him!
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March 2024 by Mary Sanchez
John provided exceptional service not only to myself but the 4 people who came in while we were there. Courteous & efficient!
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March 2024 by Jenny Schulte
If I could offer zero stars, I would. Never, ever go here unless you have all day to wait. All I needed to do was drop off a package that was already labeled. The one person behind the counter would not acknowledge me even after 10 minutes while he helped someone else. As the line behind me grew, I finally just left. Worthless.
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March 2024 by Rebecca Brewer
I went to return some Amazon packages and thought I was organized and of course wasn’t. Janiqua, “J” was so incredibly patient and helpful. She was kind and during a week many people haven’t been, I appreciated her!
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February 2024 by Marie Lewis
Told my manager and staff that my package was not there and that I should go the other stores in the shopping center ask them if my package was delivered to them, then the manager said to me that the UPS drive told her he had a package to deliver but couldn’t find it, I explained that I had a tracking number and per the French Toast company that my package had been delivered, the staff’s attitude was they didn’t have it and didn’t really care one way or another, I won’t is them every again
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January 2024 by a bry
they lost my package. it never made it to the driver. I've asked the kid at the counter for the managers number and he refused. I drive across town to avoid this location.
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December 2023 by Marcelo Rodzewics
They should take the NOTORY sign off and throw in the garbage... 2 days in a roll I came to the store to have a document notarized and the person is not there...
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November 2023 by Kitty Curry
Really nice service. Employee was very polite. Quick service.
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October 2023 by verella dominiqu
I try calling since this afternoothey never answer the phonne
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October 2023 by Dakota DeMars
Saturday hours say open until 2pm. Got there at 1:30 and the store was already closed lol
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October 2023 by cat chapron
I used to lov going to this location...but the other day I was treated so terrible, I don't think I will be going back. Lady with braids was rude and didn't want to explain the label printing to me and pointed to the printer and said they don't hav a printer? I was very confused why she was such an angry person and the no printer threw me off?
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October 2023 by Lisa Smith
Store # 1741 Bayou Blvd - I arrived at the store to return a package for work at 2:40pm on 10/6/23. When I arrived the door was locked. A customer was inside with an employee. When I tried to open the locked door I was ignored by the employee however the customer did acknowledge my presence. In the meantime another customer arrived. The inside customer was escorted to the door and the employee stuck her head out the door and said she was by herself and had to catchup and it would be a few minutes. Another customer arrived while we were waiting. The 3rd customer lightly knocked on the door to ask how long were we going to be waiting. The employee came to the door and put a sign on the door that said the store would be reopening at 4:00pm. Theemployee was extremely rude and unprofessional yelling at all 3 of us. The catching up could of waited and the customers should of been recognized and their needs attended too, first and foremost. Very poor service.
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October 2023 by Elizabeth Mrachek
Store # 1741 Bayou Blvd - Extremely rude and unprofessional sales clerk. The store closed unannounced in the middle of the day. Door was locked and when I knocked clerk came to door and yelled at the 3 customers waiting outside. She said she was busy and the store would be closing for the next 1 1/2 hours. Very poor customer service.
