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March 2024 by P A
Was in the store yesterday (I’m a regular customer) and one of the cashiers checking me out was literally throwing my groceries from the cart, to the ring out section and then throwing into bags. I’m not exaggerating- check your videos around 5:15pm. I came back in because my eggs were cracked. If you follow me around the store via your camera, you’ll see that i checked my eggs for cracks before putting them in my cart. But the cashier throwing my groceries around cracked the eggs and thank god I checked and came back in. I went to a new cashier who told me I could simply run back and get a new product. That was great quick acting service, but I don’t appreciate the first cashier who was being a jerk. She smashed my bread! The blackberries I purchased fell out of the container. She mixed fridge and pantry items in my shopping bag which didn’t make sense. I’m just really annoyed and don’t know if I will come back.
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March 2024 by Lannarat E.
This place make groceries shopping so much enjoyable ?- great deal everyday in week-well set up and decorated-place always smell so good-love bakery section-plants and flowers are very fresh-love love coffee sections too ❤️
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March 2024 by Billy Grinsell
Great Seafood and bakery selections..
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January 2024 by Brian H
Despite the name, I won't go here for anything "fresh." Last night was probably the 5th or 6th time it has happened that I have bought produce from here only to get it home and find it was bad. Usually, it is a potato with a rotten core, or an onion similarly afflicted. However last night it was mushrooms. I bought a container of cremini mushrooms. Today, I opened the container to find that the stems (not visible from the packaging) were plagued with mold. I encountered no difficulties from staff returning the item (other than the time and gas it cost me), but buyer beware. In my opinion, Publix has cheaper and better produce; it is normal to examine what's available at Fresh Market and find vegetables that are nearing or exceeding their shelf-life. Inspect packaged tomatoes for leakage, mushrooms for mold, and I guess just hope for the best when it comes to potatoes and onions, should you choose to shop here. On the other hand, they have some nice pasta sauces and frozen items that are difficult to find elsewhere. Have a great day and remember to tell your family you love them. Perform one act of kindness daily. You are loved.EDIT 1/12: This store responded to my review roughly a week later (see below) stating that they wanted to know more about the visit. Evidently they didn't read my detailed account of what happened, nor did they provide a customer care number, which doesn't exactly inspire confidence that they have a genuine interest in customer experience.
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December 2023 by Tom Preece
We were dissappointed with our experience in the Pensacola Fresh Market. We drove from Navarre several days before the holiday(Christmas). We knew ahead of time what we wanted and found everything but one item, but as we circled the store reviewing through the different department the one that stand out the worse in customer service was the center deli and ready food area. Not one person greeted us and not one person ask if we needed help. This unexceptable, considering we could have choose any other store if we wanted. Yes, did finally get help only by myself raising my voice slightly asking for help. Also we will not be visiting your establishment ever again and second we will never think of shopping at any Fresh Market. Oh, final thought your front end service and check out were awesome.
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December 2023 by Victoria Jansen
Somethings not right with their market style bacon. 2 weeks ago I bought a batch which was too salty to eat. Last week I bought again, thankfully it wasn’t salty this time but I opened the pack and it was cut so only fat was available, no meat. Quality is down ?
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December 2023 by Margana Rae
My husband and I stopped in for lunch for the first time today. We were blown away by the quality and selection of grocery options! Not only was our food delicious but the service was wonderful. We will definitely be returning!
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December 2023 by KATINA HERRHOLZ
My husband & I shop here regularly & have always been happy with not only the products they offer but the overall hospitality as well with the exception of yesterday being Thanksgiving but in an most amazing way. It was just my husband & I having Thanksgiving together but I had recently had a surgery that prevented me from being able to make a meal. My husband on a whim called them the day of Thanksgiving & explained our situation to the gentleman who answered the phone. Noah turned out to be our Saving grace that day and put together such an amazing meal for us with no notice, last minute. My husband & I are forever grateful to you for providing such an extraordinary service and Fresh Market should be very thankful to have him as an employee.
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December 2023 by gerald glover
I have never been treated with more respect and helpfulness than at your store. The meat department was especially helpful explaining how to prepare and cool lamb. Great service
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November 2023 by Lima Kilo (Lorza)
My biggest beef with this place is that I always buy way more than I’ll ever DO anything with. The spices section is amazing. Thrilled to see loose leaf harney & sons tea!
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November 2023 by J
Nothing beats ME being like a kid in a Candy Store. Thank You for The Fresh Market in Pcola, FL.Store Mgr-Scott & his Staff do a great job here, the store, the restrooms & overall appearance are ALWAYS clean & welcoming ?.Never was much into the Deli Section of any Local Grocery Store, but more into The Fresh Market's assortment of Steaks, Produce, Chips, Nuts, Herbs & especially their Bakery Items. They also carry a wide variety of Hot Sauces as well???.
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October 2023 by Chandra Fuqua
The Fresh Market is amazing!! It has the best and freshest meat, seafood and desserts. The workers there were so helpful and polite, if you fresh food go there you won't be disappointed
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October 2023 by we the people
Absolutely the nicest grocery store. Live the olive bar, beautiful assortment of bread, cheese,etc. Friendly staff.
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September 2023 by Cheryl S.
This is a beautiful food store with friendly staff. Everything is fresh and delicious in their deli and bakery. Top notch!!
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August 2023 by Heather M
Great selection of unique ingredients and friendly staff
