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“Vicky was very helpful and kind. She helped me and explained everything I needed to know. I was very relieved positive that my needs were taking care off. Thank you so very much Vicky. ❤️❤️”
“I used them to have multiple packages sent there from Amazon while I was looking for a place to rent and didn't have a address to have packages sent to. They are very friendly people and answered all my questions I had. I will definitely use them again.”
“Fantastically smooth service. It's always nice to do business at a place where it doesn't feel like you are burdened. And they seem very appreciative of the business brought to them. I will be returning.”
“Mrs. Brittany Bolin is extremely helpful and professional.... She helped me with my documents and I'm sure that I will be back to this UPS store #4535 in the Publix Plaza, Pine Forest and 9 Mile Rd., Pensacola Florida 32534”
“I went into this location to make an Amazon return using the bar code I was sent. I was nervous about this because I had never done it before but the ladies in the store helped me return my package and assured me that it’s a pretty easy transaction. They also advised me that I can also do most of my Amazon returns myself in store and it’s super simple. I appreciate them making this transaction super easy but also for being so nice and informative. ?”
“It was quick & efficient!! Got right in & out. I'll go to this one from now on because the employee's seemed so happy to he'll & went out of their way to get you properly taken care of. The one on W St was totally opposite.”
“I LOVE THIS UPS STORE!! Thank you, employees for your patience, efficiency, and kindness.
You can drop off USPS packages here which is so convenient, and something that not all UPS stores offer. They also have a convenient scan and go RETURNs packages area that theres nearly never a line for so you can get in and out if you’re just returning something from Amazon.”
“Kenny is an excellent employee. He handled a very busy period with some challenging customers with ease, never got flustered and was incredibly professional and efficient. All of this while running the shop solo. Great work and thank you for your help!”
“They are quick, never have any issues getting it to where it needs, people don't talk much but are very friendly and make sure you understand how the shipping works.”
“I am so very thankful for this store! I walked in yesterday needing two textbooks spiral bound. The place I had used previously for this service does not offer it any longer. I was fully prepared for the print services employee to turn me away, and I’d be resigned to un-spiralbound book sorrow for the next two years ? BUT! That wonderful associate not only told me he could spiral bind my textbooks for me, he did it while I waited in the store!!!! I am ridiculously happy with this service! Thank you, sir, for saving me and my child(ren) from this potential sorrow. I will definitely be back and have recommended them to everyone I know who will need this same service.”
8AM - 6:30PM
6847 N 9th Ave Ste A, Pensacola
Shipping Centers
“Excellent and helpful customer service.i am partially handicapped and DeAndre went above and beyond to help me with my packages to I could use my cane. Fast, friendly and very professional! Kudos to this location and to DeAndre. Hope o have his name stated correctly!”
“needed some prints for a project, network was down, but the worker was patient, kind and worked around the problem.got my prints!thanks guys and gals (can i say that?)”
“Did you know that if you go to the UPS store, you will pay quite a bit more to ship your box? I found out during my visit here that they only license the use of the UPS system and charge their own fees on top of shipping. So, while probably out of the way, it might be well worth your drive to ship your box from here to save some money. Also, they will ship items that the folks at the UPS store and FedEx wouldn't. I wish I could remember the name of the guy I talked to, but it was a couple or few weeks ago. He was definitely knowledgeable and helpful.”
8AM - 6:30PM
4051 Barrancas Ave G, Pensacola
Shipping Centers
“The NEW owner is Great the Review Below was for the prvious owner. The new people treat everybody with respect and they help me when I have packages and thy have never said a word about my Service Dog except to open the door for me.
I was shipped an Amazom package with a label taped to it no box or packaging. I wanted to return the $18 item, and had a RFID code for a label. The Short little fat lady wanted $18 for a box, and stated "That's the way it had to be!" I called Amazon and an Amazon supervisor told me to put it it a trash bag, tape it up and give it to them with the RFID code. He also issuesd me a $20 Amazon credit and asked me to give them the email. The man with the "Man Bun" was arrogant, and wouldn't take the e-mail. This was suppsedly a "Veteran Owned Store", I'm sure the fat little lady "Knew" a lot of veterans but being "Veteran Owned" is a advertisement gimmick in Pensacola.
"Special Activities Division, Special Operations Group w/ Air America & Tony Poe Laos 1970-'73 pararescue downed pilots on the trail, Central & South America, Eastern Europe, Iran & Afghanistan... ASI B4 F7 ...”
“Great service! Shout out to Tracie who helped me with an Amazon return and shipping another item. I don’t normally leave reviews but I left with a smile thanks to her!!”
“John was the only one working this morning and was everything any business would dream to have in an employee. I believe in pointing out when someone is doing incredible work so I needed to share in hopes the store owner takes notice.
He was friendly, efficient, and knowledgeable as there was a steady stream of 5-7 people mainly returning items. The way he was managing the line and clearly working hard was above and beyond. I hope this level of hard work can be rewarded in some way. Keep crushing it John!”
“I wanted to post an update to my review. After I posted last I got a personal call from Robert and he scheduled immediately with me for Friday and was extremely professional and kept me in the loop while he was coming to my home. Thank you for taking the extra step to make it right after the past two disconnects.”
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“This company is the absolute best if you are a Fulltime RVer. The ladies take excellent care of us. I highly recommend them. We've been customers since 5/2019.”