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January 2024 by Abi Coakley
Bernard was amazing!! We walked in knowing we wanted a sectional in our new home but nothing else! He was very helpful and experienced. Knew exactly what to show us and gave us plenty of space to speak privately about our decision! Such a wonderful experience and we walked out that day finding our perfect couch! Ask for Bernard!!
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January 2024 by Heather Gulsby
Shannon was so helpful! I came in looking for a chest of drawers and walked out with a beautiful bedroom set! Trust me … I NEEDED a whole new set and she helped me find the perfect one and area rug to fit my style. I’m in love!
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January 2024 by Renee Skaggs
Very pleasant experience! Wayne Lane was must enjoyable to work with. He asked what he could help me with, I told him and he showed me what there was to choose from. No pushy sales speech, I felt like I have known him for a while.Thank you Wayne, I am sure I will enjoy my new living room set for quite some time.
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December 2023 by Nancy Parker
Leslie was patient with us as we were deciding the best option on the bedroom set we were considering purchasing. She was knowledgeable, helpful and offered her contact information so she could assist if we had any questions or complications. She was a tremendous help and made the transaction easy.
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December 2023 by Living the Fair Life
Bernard was a huge help!!!! He took us right to the the perfect table we needed for our new place. Great no nonsense got it picked out and paid for in no time. We will be back there for a few more choice pieces.
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December 2023 by Marie Wilson
Each time I come into the store I ask for Wayne. I love the way he services me. He is knowledgeable and always direct me in the right direction. I never go to anyone else for service. Wayne is also friendly, funny and makes me laugh the entire time I am here. He makes me feel at ease with my selections.I also met Priscilla during my visit here. She was very friendly. I enjoyed talking to her and asking her questions.
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November 2023 by Angela Marie Ogumoro
Walked in Rooms To Go just to browse through some furniture not really thinking if I would be making any purchase this evening… here comes Julie introducing herself to me and my girls and I was just amazed with the deals she had mentioned to me. Decided that tonight would be the night to make my purchase. She made sure that the selection I was getting was one of the best ones they’ve got. She went above and beyond with the service.. and also got our furniture to be expressed delivery this weekend with no extra charge. Julie would be the sales representative I’d go back to! Thank you, Julie for all the help!
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November 2023 by Brett T.
The stuff on the showroom floor looks great but when they deliver it to your home and you get a chance to look closely, you realize it's very cheap, made-in-Vietnam, crap furniture that you just paid a bunch of money for. Bought a whole new living room set with the huge sectional couch, rug, coffee table and entertainment center. Since day one, have had to have them out several times for replacements/repairs. Been waiting for months now for a part that was ordered for a piece of the sectional that was delivered broken when they could have just ordered a replacement for that piece and I would have had it in a week. The only reason I gave two stars instead of one is that the people at the store are always really nice and do try to help when I call them. Definitely would never buy from them again.
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October 2023 by Brittany Colvin
Had a great time with Leslie today. She asked us tons of questions to ensure she was able to cater to our specific needs from the time we walked into the door up until telling us goodbye. We loved how we were able to tell her what we were looking for and she moved around us. The process was painless and easy and we are excited to receive our furniture soon. Thank you Leslie!
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October 2023 by Alison Matney
Wayne Lane was awesome! He worked with us to select a non-reclining sofa and love seat, was very knowledgeable about the various fabrics, and was so patient with providing the costs of multiple sets. Wayne was never pushy or obtrusive. He will be our go-to guy when we visit Rooms To Go. Plus, we appreciate his service to our Country.
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September 2023 by Sarah Morel
Be careful with the coupons and sales! We were so excited to be buying a twin bedroom set for my daughter. They had a coupon on the twin beds with trundles saying forty percent off. Mainly the twin beds had this coupon on the twin trundles not any other sets. We spoke to two different sales associates (Sandi and Sarah) throughout a period of 3 days. They both said the twin bed would come with a 40% off twin trundle. We were in the process of checking out and learn that is not the case. The assistant sales manager (John) was called over by the sales associate due to a problem. He said it was only good for a full-size bedroom set. The assistant manager said we would have to buy a full-size bedroom set to receive the sale on the trundle. We asked to speak to the main manager (Tonya). She said there was nothing she could do because it was in the computer and could not be changed. I asked why the sales associates did not know the sale correctly. They gave the excuse that they were short staffed and the women working in that department were not usually in the children's department. However, I went back in moments later to take pictures to show how the coupons were displayed poorly. I was greeted with a very nice sales associate who only works in the children's department. Therefore, they weren't even telling the truth.My main concern is, I don't understand how you can run a store and not have your sales associates updated with the the current deals. It was a very deceptive sales tactic to get us to upgrade to a full-size bed. We did not end up buying the bedroom set and they lost our sales.I posted pictures to show how the coupons are listed on the twin size beds with trundles and not the full size beds with trundles.
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September 2023 by Romina Hughey
The 2 stars are for Rooms To Go as a company. To our seller, Bernard will be 5 stars. He was great in helping us get the furniture delivered earlier, etc. But we’re very disappointed with the company. We spent close to 20k to furnish our new home. When they delivered the living room set, it had small damage and 3 chairs in the dining room set had to be replaced. That set was delivered in July, they finished replacing the chairs yesterday. The bedroom set was delivered between August and September but they forgot to bring the hardware for the bed frame (we’re still waiting for the hardware). I got some bolts and assembled the frame by ourselves. We’re very very disappointed. We paid a lot of money for all the sets and we don’t feel the company cares about their customers. We won’t do business with RTG anymore.
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August 2023 by Vivian Cockrell
I went into Rooms To Go on Davis highway today not even going to buy furniture. My sales person, Katrina, was the best! I left with all new living room, furniture and dining room furniture. Katrina was awesome.
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August 2023 by Samantha Smith
Chris was great help when purchasing our dining table today. Yay! So excited for very quick delivery.. we should receive it in a week.
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August 2023 by Rodney Todd
When we first walked in we were greeted by Leslie, who immediately showed us exactly how the pricing worked on the display charts. She was very friendly and even offered my son a toy. She answer any and all questions we had and got us checked out and ready to go in a quick time. Would definitely come back and do business with her.
