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June 2024 by Courtney Jones
Consistently great customer service from everyone at this pharmacy. They always go above and beyond to ensure I have what I need and can get the best prices on my prescriptions (seeking out coupons, savings programs, prior auths). Quick to answer the phone and always kind.
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January 2024 by Kelly B.
I love to shop @ Publix ! The store is always clean. Employees all over the store, ask if I need anything. I was asked 3 times on my way out the door, if I needed any help with my groceries ! The place is nice. I like the fact, I can get things @ Publix, some stores don't carry. And, they have the absolute best produce section !
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January 2024 by Tina price
I get my prescriptions filled here every month. The team is always friendly & helpful. They do their best to get the best prices. I love using the app to renew & then getting the texts when it’s ready for pick up. Great communication & service. Shout out to Kristen, who’s always willing to jump in & do whatever is necessary, above & beyond.
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January 2024 by Michele Bowden
Everyone is always so nice and my meds are always on time.
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November 2023 by Gale Woodworth
Today I went to get a covid shot. Signed all the paperwork. The guy told me it would be about 20 minutes.I could shop if I wanted. Went back 20 minutes later sat and waited told cashier I was there. Waited again. Went and paid for my groceries.Went back told cashier I was there again. WaitedAfter a total of 60 minutes I left. NO SHOT.VERY POOR CUSTOMER SERVICE. I WAS THE ONLY PERSON WAITINGON A SHOT
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November 2023 by C Menzie
Don't go to the 9th Ave and Bayou Publix pharmacy. RAYMOND VINES, the new PUBLIX PHARMACIST, treated me like a drug addict when I went to refill my medication this month. As per usual, I took my prescription to the pharmacy, and they told me they would have it ready in a couple of hours, no problem. However, after an hour, RAYMOND VINES CALLED ME, telling me that I'd have to pick it up the next day. Ok. It is controlled, and I understand the rules. The next part, though, was NOT OK. I said I'd be there at 9 am the next day, and thanked him for calling. "NO," he said, "YOU'LL be there at NOON, not 9am."THEN, HE HUNG UP IN MY FACE!!!Unbelievable!I wasn't rude or argumentative towards him. His behavior made no sense.They open at 9am Saturday morning.WHY would he tell me I couldn't come in until noon?The next day, I showed up at 11:20am.RAYMOND VINES REFUSED TO GIVE ME MY MEDICATION!!!ON SOME STRANGE POWER TRIP, WITHOUT A SINGLE CUSTOMER AHEAD OF ME, HE MADE ME SIT AND WAIT LIKE A CHILD IN A CORNER UNTIL NOON, AT WHICH POINT HE FINALLY CALLED ME UP AND SOLD ME MY MEDICATION.I am a 46 year old woman. There is no way he'd have done this to a man.THIS INDIVIDUAL HAS NO BUSINESS DISPENSING MEDICATION OF ANY SORT! HE HAS NO BUSINESS DEALING WITH PATIENTS!!! I feel violated by him and sickened that he exerted that kind of unnecessary POWER over me. He's SICK! Ladies, steer clear of this misogynistic freak!In all fairness, this pharmacy was FINE before this person came along. Publix must be really hurting for pharmaceutical hires. Stay away from Ray.
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September 2023 by Emily Romo
The staff is always willing to help and go the extra mile.
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August 2023 by John M.
Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. This location has an overall good ambiance and makes a trip shopping all the better. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals, and we cannl never (never, ever) forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way, it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. It is great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities where Publix opens a location are very grateful for a Publix opening by them. I would definitely recommend this particular Publix location or any Publix location for that matter and I give it five stars.
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December 2022 by Omega F.
I went to the Publix on gulf breeze parkway and was blown away by the great pieces, deals, and selection of groceries. The cashiers were very helpful and gave me recommendations to do around town. I only wish I had a Publix in California near me!
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November 2022 by Sallie Morrill
They go beyond customer service in every department.
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November 2022 by Elaine C.
Always clean and neat ; staff is always helpful. The young guys always load your car neatly. The deli has great subs and fried chicken. All around pleasant experience .
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October 2022 by Samantha R.
Isabella went to bat for me... the ground turkey I went to purchase was 93% lean instead of the 85%. Since they were out of the sale item (2/$6 on 85% lean), she honored the advertised price anyways! She didn't have to do that for me! She had no idea what a blessing that was to me. I just lost my job and was going to have to put one back. She didn't know any of this and yet she still showed kindness! I appreciate her and Publix.
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May 2022 by Christine M.
clean and employees seemed to take pride in the store. good selection lots of options prices seemed kinda high but maybe that's just what we have these days (inflation). i would cut back the alcohol options as it's an attraction to theft. maybe put it behind cage and presale it. alcohol in the local grocery has really hurt safety in society
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November 2021 by Michael Gray
Jason and all of the pharmacy team do a wonderful job. Always focused on the customer.
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September 2021 by Don W.
We appreciate the variety, high quality, store cleanliness, friendly staff, ease of shopping at Publix. It's a bit more expensive than we would like to pay, so we cannot afford to shop there exclusively. But it is a welcome change.
