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October 2023 by Dillon Coons
Girl who checked me out was super rude and was huffing and puffing when I walked up to the counter. She couldn’t have more of an attitude.
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October 2023 by Ellyn Cuevas
If I could give less than one star I would. The girls at the front are extremely rude, acting like you being there and them having to check you out is inconveniencing them, literally ignoring the line until someone says something to them. The store was unkempt, clothes, purses and hangers all over the floor. I guess we’re all going to have to match attitudes since reading these reviews since it seems whoever is in charge doesn’t care at all. ?
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October 2023 by Addy G.
It's pretty good they have a lot of shein but great finds also prices are good and service was alright.
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October 2023 by jessica appleby
These girls are some of the rudest people ive met. as a line of people are standing waiting to check out only one person offered to help anyone as the other 3 sat and gossiped about another employee as well as the girls they go to high school with.
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October 2023 by r a e
Absolutely love the atmosphere and prices here! the staff is super friendly and helpful this is my fav place to shop!!
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August 2023 by Tisha Fernandez
I just sold some items at this place. I encountered a man with a very positive demeanor. When I returned to check which items they were interested in buying, a young woman showed me the bin where they had placed them. The employee quickly instructed me, "We need to tag them and they're already arranged. Please keep them in order." Additionally, some of the prices they set for used items are absurd.
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July 2023 by Danielle H.
I'd rather just drive to the one in Destin. The little high school girls running this place are rude. Specifically the one with the "bangs" and nose ring. She's got an awful attitude and literally mocked me. Someone like this doesn't need to be working in customer service. I had to bite my tongue and not defend myself from her nasty attitude. Her coworker even seemed a little taken aback by her snap. The second we walked out I look back and see her running her mouth. The rest were pleasant.
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June 2023 by Cionna Rudolph
1 star because I attempted to sell to them and it was very obvious that they didn’t even go through my bag (everything was packed exactly how I left it). I did have a very large bag so the girls probably didn’t feel like going through it which is understandable but there should be limits on what you can bring then. very disappointed, I normally don’t have a problem. needless to say, I will not be selling anymore.
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June 2023 by Vickie S.
Does not get any worse than this stores customer service . I can't believe they hire like this 0 starts all around the block . At least store was organized
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June 2023 by Candice Hilton
Don't bother selling to them. It's a rip off and the employees don't care and don't have much knowledge on what their taking to give you money for. I sold DENIM shorts to them and when I asked about my double denim rewards that I had recieved via text she just replied with "I don't know".....so i responded with ok? She had no care to explain or make things right.... so instead of wasting my time arguing with a child who is literally eating while she is trying to talk me, I just left and would recommend not going there to sell. The shopping is ok as long as you don't need customer service.
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May 2023 by Tayler Williams
The BLACK GIRL (light skinned) was VERYYYY rude! Not sure what her name was but she has short hair and kind of heavy set. Every time I went to look at certain clothes she would rudely come & put clothes up without saying excuse me or anything. She was in my way and never said a word, THEN when asked for a dressing room she frowned sooooo badly it made me feel uncomfortable. I will be calling a manager to complain on her. She was ridiculous! Also, you WILL NOT be greeted when you walk in lmao the service was terrible!!!!!!
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April 2023 by Katherine F.
After driving 30 miles, I arrived at 6:45pm ( about 2 hours before close) and was told that they stop accepting clothes/shoes at 6:00pm. I questioned why this wasn't advertised anywhere and the associate said "It is advertised in multiple places" ( I looked everywhere and still have not found this to be the case), she also stated that she had worked at multiple locations and that was the rule everywhere. She then back tracked and asked if we were the ones who called earlier that they told 7 was the cut off (We weren't). When I called earlier in the day not once was it mentioned that they had a cut off time, they only mentioned the store hours and how much I was allowed to bring in at one time. I called the Mobile store after leaving, who let me know that all the stores do accept clothes until 7:00pm. I will not be returning as this particular associate was very rude and could have handled the situation with a little more diplomacy. The Mobile location will be receiving my business and recommendations.
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March 2023 by Akilah Parks
Will never be selling or purchasing clothing from this location again. The last time I came to pick up my items after deciding not to sell them, I got home and two of my items were missing. They ensured they gave me all my stuff back but I’m 1 million percent sure someone picked from my basket thinking I wouldn’t notice since I’m selling them anyway. I have searched through every particle of fabric in my house for weeks just incase and they never turned up.I shouldn’t have to document and itemize every item I’m selling to Plato’s.Someone is definitely stealing at this location. Run far away.
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March 2023 by Gina Clore
I absolutely love this store and it's usually where I buy most of my clothes. They sell gently used clothing and accessories for a great price. I can usually find everything I need here. My favorite place to clothes and shoes shop!!!!
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February 2023 by Mrs. Morningstar
What an awful train wreck. We took our teen daughters in to shop. We were peered at visibly through the glass while walking up, before entering. Once we entered, not a single one of those people greeted us. Disgusting.We watched as those cashiers gossiped OPENLY about clothes and shoes that a woman brought in that they were examining. We watching as the short haired blonde , alternative dressed girl sneered and made faces at the woman’s items and nodded in laughs with the brunette girl who seemed to be the floor manager I’m guessing ?Our teens were confused by the gossipy and hostile environment. We left immediately .I remember visiting this place when it first opened in Pensacola near party city and the customer service was far greater than what it is today .We were ashamed to have our daughters in a place ran like that .There were three girls working, one short tanned Asian/Latin appearing, one heavier with brunette hair and one alternatively dressed with blonde short hair.All three were awful examples and performed terribly with no shame at all.Overall, Decent selection of clothing, horrible customer experience.
