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January 2024 by T Lee Horne III
I have an older car, a 1999 Dodge Stratus. When I need mechanical repairs Pep Boys is the place I go. They continue to take as excellent care of my car now as they did when it was much newer.
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January 2024 by Jenny Fowler
I had a flat tire late on a Saturday and they did a fantastic job helping me replace the tire so I could drive safely home. Other stores in the area said it was too close to closing time for them.
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January 2024 by Kate West
Quinton saved the day! We came to the store about 45 minutes before closing on a Saturday night with a blown tire situation. He assisted us with putting on the spare to "get us by for a while" which was awesome. We took the car on the spare back to the store and he was able to put a new tire on the rim and on the car with only 20 minutes left before closing. It was a blessing we were able to find someone so kind that was more than happy to help us. He is truly an asset to Pep Boys!
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January 2024 by jennifer soer
Honest and reliable. Any time I'm in a jam, I know I can rely on these people. New management and still great quality. I got stuck in Gulf breeze. So had to take my car somewhere in Gulf breeze. Found a place which had 4.7/5 stars. I guess they got new management because service sucked. They saw a damsel in distress. Repair guy said I didn't need an alternator, which I knew was a lie. But with the new distance it takes to go to gulf breeze I just wanted my car back. So I took it with a new battery. Then came home . I took my old battery back to pep boys, which they went above and beyond to get refund. I was planning on getting a second one my alternator died and got my car stuck at home. Got it transfered over there and within a couple days they explained I was right. Also they found out the repair man whoo "fixed" my car left random stuff connected to my car and my battery cable was loose. I had a guardian angel on my side keeping my car together to get home. Once again they went above and beyond. I definitely recommend these people. Once again new management. They could have easily told me I needed new oil, but I told them about me having an appointment with the dealership I bought my new car from, but I got a notification on my car saying it needed to be done now! He looked at my car and said I had plenty of oil.
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January 2024 by robert horn
Very professional. Price was affordable. Staff was polite and informative on other importance's. I will trust Pep Boys in the future.
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January 2024 by Carlie R
Bo provided an awesome customer service experience.
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January 2024 by Nichole Ashcraft
The guy at the front desk was knowledgeable and professional. He was very personable and I didn't feel like I was getting scammed. Priced right. Thanks
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January 2024 by Marianne Hobbs
Very understanding of my situation.
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December 2023 by Bruce Hartley
I was impressed with the care they took while replacing my tires!! All lug nuts are hand torqued instead of being slammed on as tight as an impact will make them. Great job guys, Ill be back when I need tires!!!
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November 2023 by Suzi
Awesome place for your tires! Quinton helped me and has amazing customer service skills. I left very satisfied and feeling as though I paid a fair price. No one pressured me into anything or made me feel pressured. I will absolutely go to this facility again,should I need it in future. Thank you guys!
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November 2023 by Doug Jones
Great price on tires but waited almost 3 hours even though I had an appointment. One lug nut put on my vehicle was not OEM and the paper floor mat and one tire sticker was never removed.
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November 2023 by Mike Gonzales
Excellent customer service! My wait time for the service of my vehicle was not too long and I was able to catch up on some emails and do some work. My vehicle's issues were resolved and I was able to drive it normally upon leaving. I highly recommend Pep Boys for your vehicle service needs!
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November 2023 by Colleen Rosner
Quinton was very helpful and great to deal with! We were traveling when we got a flat on a Sunday and my tire size is not easy to find. These guys got us back on the road in no time and we’re super friendly. Thank you!
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September 2023 by Dr. Charletha D. Powell
Rick was truly professional. The repair team received my vehicle, identified my problem, and had me back on the road in 30 minutes. From the moment I walked in the door until my service was completed I was treated with a smile and kept informed. I will definitely return to this location for future service.
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September 2023 by Cameron al Shaqar
I called two Pep Boys before deciding to use this location. This location was further than the others I called. The reason for my choice was the lady that answered the phone. She was so polite and caring, absolutely professional. The entire time I was getting my tire changed this employee make me feel welcomed, that she truly appreciated my business, and was so friendly. That's rare these days.
