-
January 2024 by Lance K.
Thirty years I've been buyings stuff from here. I'm a certified GC and roof contractor. I bought a case of sealant and wanted to return the left over tubes. They refused to take them, stating they were cold. Yes, cold. Sales guy said it's no longer any good. Temperature was 58 degrees. Also, one "black" color got mixed in and they refused it (initially) because black was not on the receipt, even though they all were bought at the same time. The sales clerk coped an attitude and then return with this sales guy (who stated he has never applied urethane sealant before). Extremely rude. Home Depot/Lowes would take them all back, without question. So, my days are done with Jimmy Coe and his band of knuckleheads. Another interesting fact: Pensacola Hardware has "opted out" of Facebook reviews. That alone should speak volumes for this business. I have no idea why Yelp says I'm in San Fransisco. Born and raised in Pensacola.
-
January 2024 by Lori Van
Was buying a product that the pink tag said was 12.99. when the girl rang it up it was 14 something. I said no it's priced 12.99 .she said no that was last year's price. What does that mean? 6 days ago or last January's price. Either way, they did not offer me the 12.99 price
-
December 2023 by Grayson Godwin
Best hardware store in town! I visit this store often due to my job. They always have friendly staff that guide me directly to everything I need!
-
December 2023 by Michael “Wildman” McDonald
Wonderful place to shop! But, it's too expensive for my taste.
-
December 2023 by Texas Palomino
Would give no stars if possible because their hours are short and we too often cannot find needed parts so we wind up going to a big box store. ?
-
November 2023 by MIKE LONG
Shocked to say the least. I don't think I would ever go back to be honest. I would understand a bag policy for groups of teenagers or even vagrants, but a diaper bag. I didnt see them ask the same of the dozen other females with oversized purses. Maybe racial, maybe sexist, but definitely not recommended.
-
October 2023 by Bryan Taylor
Always neat to visit and pick up items if you need them too, friendly old time feel
-
September 2023 by Patrick Tilden
Staff is knowledgeable and friendly, I have been there several times and every time it's been a good experience.
-
August 2023 by John Mosley
If you haven't been to this store, it is really unique. They have everything you could ever imagine. Beautiful, beautiful store.
-
August 2023 by Traci Barr
These guys were amazing! We had an emergency and they went above and beyond to help our family. Friendly and quick service! I cannot adequately express my gratitude! Thank you so much!
-
July 2023 by Wayne Howard
Needed some boat parts and didn't want to pay WM prices. As an added benefit, they are way closer to the marinas.
-
June 2023 by Roderick Penn
Most of the people are very friendly, and go out of there way to help you find what you need.
-
May 2023 by Wilmesheia Jarrett
As a person of color, I do not come in here often. I come for what I need and get gone. The lady at the front is very condescending and facial expressions were very suspicious. Only one gentleman offered to help check me out. With that being said, as minority this is not it. Zero stars
-
April 2023 by Adam D.
Stay away! Go to Home Depot or Lowe's. Terrible service and overpriced. The same tool cost $27 at this place and only $10 at Home Depot. The people in the store make it feel like a burden to help you. I bought a wrong tool and tried to return it and they wouldn't let me.
-
April 2023 by Randall Roberts
I recently went in to the store amid frustration with big box stores and a rough idea of a fairly complex small project I needed. I was greeted immediately and asked what I needed. I was assigned a sales representative (Ron) who listened to my requests and spent about a half hour walking all over the store working out the best way to achieve my goal. As I drove away I imagined that this is what it was like when my grandfather went to the hardware store. When I got home I completely my project in 15 minutes. Thanks to all!???