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August 2024 by Baylen Jones
i've been without internet for 12 days now. they have sent 3 techs out to “fix” my issues and nothing has changed. I call to report an outage, they tell me it will be fixed within 48hrs, wait 3 days still no changes. I call again, have to wait 3 more days before a tech can come to my house. One tech comes and says he can’t fix it need to call a field tech to replace wire. wait another 3 days for the field tech to come out. guess what, still not fixed. call again. wait 3 more days to get someone to come to my house again. 12 days no internet! this is ridiculous and lazy. all this company cares about is if you paid the bill. nothing about quality, efficiency, or customer service. DO NOT RECOMMEND FOR ANYONE
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August 2024 by Rokstar 99846
Wish this place could just get over ran with crackheads so they go out of business
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August 2024 by A Rohmer
They suck, their policies suck, don't use them. If you are military and stationed on NAS or Corry Station, AVOID MEDIACOM. Dont listen to what your buddies tell you. They don't care if youre military, your availability, or anything about you. Go to COX cable or some other company. Anyone but mediacom. If giving them 0 stars was an option, I'd do that
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July 2024 by Chad Cherry
IT DOESN'T MATTER THE LOCATION... THE SERVICE SUCKS!
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April 2024 by The Last Bandito
They are never at the office during their posted business hours
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February 2024 by Tim K.
Don't recommend mediacom services to anyone, service is unreliable, said I had a dead tap last week and no service for days, fixed and now a week later they tell me I have a dead tap again, service tech has been out twice, they put in a maintenance order and now going on day 3 with no service, gave 1 star only cause I had to pick one should be 0 stars
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January 2024 by Brianna Wheeler (Bri)
Mediacom is AWFUL. I live aboard Corry Station and they’re the only company that offers internet here. I’ve had nonstop issues since we moved less than two months ago and no technician that gets sent out here seems to know what the issue is. Go with another company that’s competent and gives you what you pay for and not this trash.
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January 2024 by Simba 22
This place is never open and has the worst service. Called and they were like well we only have one person and if they are off we don't open. This is on a military installation where people get orders to leave daily and have to drop off equipment. The next closest store is over 50 min away. I tried dropping off 3x this week. They decided to email me a label. This is proven to be difficult because now I have to go somewhere to print the label and then go to another location to mail a package which is also 20 min away. I have to leave the area per my orders tomorrow. I suggest any other options of Internet for people living on base as media comm is not military accommodating at this location.
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December 2023 by Kristi B.
This business deserves no stars. Worst cable we ever had. Internet service is horrible. Slow and glitchy. Prices are through the roof. We lived in Virginia Beach and San Diego before we came here. We didn't realize how good we had it until we got to Pensacola and found the lack of choices and poor service and high prices everywhere you go here. Mediacom is awful.
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September 2023 by Jami S
This place is never open and has the worst service. Called and they were like well we only have one person and if they are off we don't open. This is on a military installation where people get orders to leave daily and have to drop off equipment. The next closest store is over 50 min away. I tried dropping off 3x this week. They decided to email me a label. This is proven to be difficult because now I have to go somewhere to print the label and then go to another location to mail a package which is also 20 min away. I have to leave the area per my orders tomorrow. I suggest any other options of Internet for people living on base as media comm is not military accommodating at this location.
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September 2023 by Libby l
If I could give zero stars I would. This company keeps increasing the rates while the service keeps going down. I have now been without tv for 4 days and it will be another 3 days before they can send someone out to look at the problem. Again. This company doesn't not care about you , only that you pay your bill. I am still being charged for services I can not access ! If you can get cable and or internet elsewhere I strongly suggest you do !!
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August 2023 by Zac Culter
Don't even understand how they are allowed to be in business still. Constantly having outages twice a day or every six days, and no explanation of why it keeps happening. It's been like this about 4 months since we signed up with them. Unfortunately I don't have any other choice of internet service in my area, so I'm currently stuck with them. Really can't believe they are getting away with this, and still allowed to be in business.
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August 2023 by Jorg Gorbgan
they really on it this week! an outage almost everyday! that's awesome! $160 for some top tier stuff. i really dig it.
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July 2023 by Cheyenne Seaver
Pay for internet that IS ALWAYS DOWN.Accidentally forgot to pay our bill once and they physically came to shut off our internet (instead of doing remotely) and we had to pay a connection fee and the bill for the following month which totaled to $200 and then had to wait 5 days for them to be able to come out and turn it on and they came later that the time window we were given.This company is trash, the internet it trash even on a good day and if there was another option for our location we wouldn’t be using them.
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July 2023 by Timothy Diaz
No one is here, it is 12:25, I been here since 12 and lunch time for them supposed to be at 1pm. We are moving now and their hours are wrong. Now I have to wait for the label and wait till I get to the new station which will take a week. Horrible service
