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“I went into this location to make an Amazon return using the bar code I was sent. I was nervous about this because I had never done it before but the ladies in the store helped me return my package and assured me that it’s a pretty easy transaction. They also advised me that I can also do most of my Amazon returns myself in store and it’s super simple. I appreciate them making this transaction super easy but also for being so nice and informative. ?”
“Mrs. Brittany Bolin is extremely helpful and professional.... She helped me with my documents and I'm sure that I will be back to this UPS store #4535 in the Publix Plaza, Pine Forest and 9 Mile Rd., Pensacola Florida 32534”
“I LOVE THIS UPS STORE!! Thank you, employees for your patience, efficiency, and kindness.
You can drop off USPS packages here which is so convenient, and something that not all UPS stores offer. They also have a convenient scan and go RETURNs packages area that theres nearly never a line for so you can get in and out if you’re just returning something from Amazon.”
“Kenny is an excellent employee. He handled a very busy period with some challenging customers with ease, never got flustered and was incredibly professional and efficient. All of this while running the shop solo. Great work and thank you for your help!”
“Excellent and helpful customer service.i am partially handicapped and DeAndre went above and beyond to help me with my packages to I could use my cane. Fast, friendly and very professional! Kudos to this location and to DeAndre. Hope o have his name stated correctly!”
“They are quick, never have any issues getting it to where it needs, people don't talk much but are very friendly and make sure you understand how the shipping works.”
“The NEW owner is Great the Review Below was for the prvious owner. The new people treat everybody with respect and they help me when I have packages and thy have never said a word about my Service Dog except to open the door for me.
I was shipped an Amazom package with a label taped to it no box or packaging. I wanted to return the $18 item, and had a RFID code for a label. The Short little fat lady wanted $18 for a box, and stated "That's the way it had to be!" I called Amazon and an Amazon supervisor told me to put it it a trash bag, tape it up and give it to them with the RFID code. He also issuesd me a $20 Amazon credit and asked me to give them the email. The man with the "Man Bun" was arrogant, and wouldn't take the e-mail. This was suppsedly a "Veteran Owned Store", I'm sure the fat little lady "Knew" a lot of veterans but being "Veteran Owned" is a advertisement gimmick in Pensacola.
"Special Activities Division, Special Operations Group w/ Air America & Tony Poe Laos 1970-'73 pararescue downed pilots on the trail, Central & South America, Eastern Europe, Iran & Afghanistan... ASI B4 F7 ...”
“Great service! Shout out to Tracie who helped me with an Amazon return and shipping another item. I don’t normally leave reviews but I left with a smile thanks to her!!”
8AM - 6:30PM
4771 Bayou Blvd, Pensacola
Mailbox Centers
“John was the only one working this morning and was everything any business would dream to have in an employee. I believe in pointing out when someone is doing incredible work so I needed to share in hopes the store owner takes notice.
He was friendly, efficient, and knowledgeable as there was a steady stream of 5-7 people mainly returning items. The way he was managing the line and clearly working hard was above and beyond. I hope this level of hard work can be rewarded in some way. Keep crushing it John!”
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“I used them to have multiple packages sent there from Amazon while I was looking for a place to rent and didn't have a address to have packages sent to. They are very friendly people and answered all my questions I had. I will definitely use them again.”