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February 2024 by Colleen Basinger
I passed several employees, who never offered assistance. The main thing I'm aggravated about is..... I asked an employee if they had any smaller packages of small wire pieces. When I finished explaining what I needed, he went "Umm, huh?" I will probably drive further to go to Lowe's competitor next time, to see if I have better luck.
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February 2024 by Chris M
Great people. Better than HD
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January 2024 by Timothy Knowles
Very good
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January 2024 by Mary Ledbetter
If you like coming in and getting ignored at customer service this place is for you. If you like getting the wrong item delivered, and having to pay upfront for the item you should have gotten because their cards coding is wrong so you are out twice the money this place is for you, if you enjoy asking for a manager and being told no manager is present only to see one for a second talk to an employee you are working with, and walk away without service this place is for you. If you like not knowing if the correct item you paid twice now for set for delivery again being told its pick up and needs to be fixed to delivery as promised originally then this is definitely for you. If you love having 600 dollars being taken away from you because it's been over a week and the refund is not issued then this is the most happening place to be. If you like getting the original item broken and having paid full price for it when you finally get it, well you are definitely in for a treat. As for me, I have learned this is not the place I will spend my money at any longer it has been a worst nightmare made reality and hope to never again experience. My hope is no one will ever go thru this nightmare like i did and this places close down because it really is the worst excuse for a store. The sad part is even the thing someone could control like say I'm sorry you got the wrong item or Goin thru this as a form of compassion to a customer was never even said and that was the most basic. I am trained to do this in customer service myself apparently not at this place. Even when they scanned the additional cards located at the display themselves to confirm it said 30 inch and not the 36 inch we ordered. And ladies we all know size matters lol. But in this case lowes doesn't even get that when it comes to their vanities. No one cares, apologizes, or even delivers literally and service wise and you never get what you pay for.. Good luck if you choose to spend money here.... well unless you really enjoy this kind of thing.Update: called number below and still no refund for double purchase and nothing resolved. Buyer beware.
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January 2024 by alex knight
Worst retail experience ever. This store made me consider switching to satans team. I understand why so many people want to get abortions now.
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January 2024 by elijah evangelista
Helpful and friendly employees, large selection of all the supplies you need.
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January 2024 by Shahein Khorram
Customer service helped me find the items I was looking for.
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January 2024 by Steve Bryan
Great customer service
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January 2024 by Kegan Berry
Great place to get what you need.
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January 2024 by Arsenai Olivera
Excellent
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January 2024 by Kevin DeWolf
They have what you need for home repair or improvement
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January 2024 by David Leach
Pensacola Lowes was an awesome shopping experience in every way. Mobile Beltline store, shame on you for employing such worthless, entitled and rude employees that can’t answer very simple questions about ANY item Ive had to ask someone about, on many different occasions in the last few years. I almost dread going in there if I think I may need assistance with something. I would estimate that 1 out of 8 or 9 employees MAY actually have the basic knowledge to work in or be beneficial to the success that store.
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January 2024 by Leon Yin
I visited Lowe’s home improvement Pensacola for the first time and I was impressed by their variety of home improvement products and their excellent service. They have everything you need for your DIY projects, from paint and tools to appliances and furniture. The staff was friendly and helpful, and the store was clean and well-organized. I would definitely recommend this store to anyone looking for quality and value.
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January 2024 by Shawn Moon
Better than HD imo
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January 2024 by Melinda Nino
I found what I was looking for, now for the creating!!!
