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March 2024 by Frederick Bishop
Ruben and Elisia were very friendly and accomodating. Rubens design ideas were spot on and Elisia had some great ideas and helped us through the sale and made it a great experience.
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March 2024 by Amanda Bishop
Excellent customer service. Elisia (Sales) and Ruben (Decorator/Designer) from the Pensacola location provided timely, customized service with patience and consideration for our personal needs, style and budget. They even worked our 3 dogs into the equation. Great Job Ruben and Elisia! Thank you for everything.
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March 2024 by Susan Littlefield
I purchased a new Lazy Boy recliner. Cindy Jopling ordered the exact one that I wanted. She is pleasant to work with. Delivery went well. I love my new chair.
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March 2024 by Virginia Mitchell
La-z-boy furniture is the best furniture you can purchase. I am replacing a sofa and reclinerthat I bought in 2010!!! I am buying a new set for my living room and putting my old set in a new mother in law suite addition.Ask for Cynthia , she is the best salesperson. She is wonderful, patient, knowledgeable, and worked us up an amazing deal. She was delightful!!!
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March 2024 by Jan Sturgeon
Mike was very nice and very knowledgeable about Lazy boy products. We were out of town on Vacation so we couldn’t order from him but he sold us on the furniture and we will be ordering when we get home. Thank you so much!!
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March 2024 by Singh Kelly
Well made. Lots of colors and textures available. On sale now so it's affordable. ?
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March 2024 by Katie Lewalen
The worst customer service I have ever experienced!!
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March 2024 by Derek Hensel
Cyndi at La-Z-Boy was fantastic throughout our buying experience. She helped us decide on the perfect couches and fabric and got us a great deal. The couches were delivered faster than expected and we love them. Highly recommend La-Z-Boy and make sure to ask for Cyndi!
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March 2024 by m warner
Fantastic experience shopping for new living room furniture at La-Z-Boy. Gary helped us find exactly what we were looking for. We will definitely be using them again. We highly recommend La-Z-Boy!
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March 2024 by Neil DePascal
Very pleasant visit. Our salesperson was great.
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February 2024 by Claudia Martinez
Lazy boy is great store
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February 2024 by Mike Hay
I purchased a recliner on line and had an issue after it was delivered. I called and got Matt J of La-Z-Boy Spanish Fort AL to help me out. Although he wasn't involved with the direct sale, he worked quickly to resolve the issue w/ great professionalism and knowledge of all products. Many thanks to Matt, would recommend him to anyone looking for a La-Z-Boy product.
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February 2024 by Michael Lewis
Leather recliner should last for years. La-z-boy puts cheap material on non leather surfaces that decomposes. See photos. Warranty? 1 year! Chair was gently used for three years.
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February 2024 by Ian Harvey
I had a blast! I know that sounds crazy, but I told Elisia what I was looking for, and she took me on a whirlwind tour of couches and recliners, keeping a running list in her head of which were my favorites. By the end we'd narrowed things down to a clear winner, and because she'd spent the time showing me my fabric and reclining options along the way, I was well informed when it came to the final decisions. I am usually extremely indecisive, but Elisia made it all feel easy, all without being pushy or salesy. In fact, I came away with a better price than I'd expected! Oh, and their designer Ruben came in clutch to help my poor colorblind eyes figure out some good complementary colors. My fellow introverts: Resist the urge to say "I'm just looking" and let these kindly people make things easy. Thanks, y'all.
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February 2024 by Misty Hoitash
First and most importantly Elisia was attentive, accommodating and really worked hard to hard to make sure I walked away satisfied with my purchase. I needed a lift recliner to spend the next 2-3 months living in, but recliners do not fit in my decor at all. This recliner is very expensive but looks nice and is very comfortable and literally will stand me up completely from a laying down position. I believe I will need extremely happy I did not skimp on this necessity. Great overall experience.
