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“Jacob was great. He knew all the ins and outs of the products and the plans. He was able to get us hooked up and am very happy indeed. The management team and other coworkers were phenomenal too. A very happy group who knows the products It was a pleasure to shop here”
“Gavin, Jessica & Whitney are simply amazing and will assist you with your needs. Don’t second guess them! All of them forgot jerseys, so they play no games!”
“Jerry provided exceptional customer service when we encountered issues with our tablet replacement through Asurion. Despite receiving a defective device, Jerry went above and beyond to troubleshoot the problem, dedicating extra time to ensure we received a fully functional tablet. He even took the initiative to contact the insurance company on our behalf, resulting in a quick resolution and the delivery of a new tablet. Jerry's professionalism and commitment to customer satisfaction made our experience with Verizon truly outstanding. Highly recommended!”
“I went to replace my Apple Watch ⌚️ and replace my old phone and my car wouldn’t start! These awesome guys assisted me with my car! My key pod battery had died so I had to open my car manually! They went to a store to replace the battery in my key pod, charged my car battery and did it all with a smile ?! I am so appreciative for this great t-mobile team (Tim, Mike and John)! Thank you all for your great customer service and willingness to help!”
“Dealt with a young man named Richard at this location. Just when I thought customer service was dead, this guy proves me wrong in a big way.
He knew exactly what he was talking about, understood exactly what I needed, respected my time with quick and concise information. Well done Richard! You're overqualified and I hope your company values you accordingly.”
“We went today to see what options we had to upgrade our phones.
I was a bit hesitant and had many questions. Kenneth was professional, kind, patiently answering all our questions and helped us get our upgraded phones..Highly recommend. Thank you Kenneth, much appreciative.”
“11/10! Came in with an issue with my monthly price going up and Jamel exceptional! He lowered my monthly price and got me a phone with a 2 year plan on the house for my business. One of the best Cox employees that I have had the pleasure of working with, any needs you have Jamel is the man to go to!”
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“I felt like I had to leave a review after our visit today. We stopped in to get a new smart watch. We've never been to this store before. Our prior experiences with T mobile stores are usually plagued with insane wait times and limited stocked items. This one was the opposite. Very polite staff, got us in and out. But the real joy of the trip. My 2 year old son was with us. He brought in his mini soccer ball because he's two and obsessed with it. After about 10 minutes. Every employee and customer were all playing soccer with my son. It was so enjoyable that he was sad when we left. Seeing a group of people just have fun together was such a perfect experience. Thanks T mobile!”