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December 2023 by Robert Williams
Good customer service needed a valve cover gasket put on my bmw I called got me right in same day no problems at all very nice people highly recommended
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December 2023 by Corrina Mkoi
Quick! I came in to get my door handle installed (I ordered the part and brought it in) on a 2007 Hyundai! I was surprised it was $163 considering he got it done in about 30 minutes. The guy up front made it seem like I was getting a deal by not charging me for 1.5 hours he said ! Quick and easy but $135 for labor plus $10 tax and somehow coming out to 163$ is crazy to me! Convenient but expensive!
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December 2023 by Faye Wilson
Excellent Service???Sees to your needs and are on point and professional. Recommend HIGHLY
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December 2023 by Jurgen Spear
Came in at 8:00 a.m. doors didn't open until 8:15, I was their first customer and I asked if I could get my check engine light and trac off light diagnosed. Front desk said yes, I gave him my key and sat down in the waiting room. I proceeded to wait for an hour before noting to the front desk rep that it had been an hour and my car had yet to be brought into the shop. They promptly brought it back and diagnosed it at 9:38. Then charged me 116 for the service.I understand if you prioritize overnight or long term jobs more than me, so If you can't fit me in, just be up front about it. Additionally, I should've inquired about the price for sticking the scanner in my car and getting diagnoses codes but I find it dishonest when the invoice bills me for an hour of labor for what took maybe 10 minutes to do.Service: Auto engine diagnostic
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December 2023 by Bella
Negligent in their work.When I first got my quote it was over $2,000 for a radiator. I know it's not that expensive so I ask why and after going back and forth the gentleman said he will check.The tech clicked the wrong option for labor hours and the price went down a grand. Mistakes happen so I was fine and understood.When I pick up my car and start driving I heard scraping so I pulled over in the rain and had to zip tie my scrape shields myself. The next day I see my front bumper is sticking out and it's because they only put one pin on each side in my wheel-well. So I go back to get the pins. When I tell Steve upfront he said I need to drive to their body shop because they don't do that there. I said that they took them off here why wouldn't you have any? After going back and forth we then go to check andhe mumbles Under his breath " it's only 3 miles down the road. its not that big of a deal" and tells Eli to look and just walked away.Eli was the nicest guy i encountered there today and finally helped me. He's the only reason this isn't a 1 star review.It took only 2 minutes to fix. They had a whole box of pins.If I made a mistake of a grand I would've at least made sure to put everything back right and wouldn't be rude to the person when they come back.I only chose to have my car towed here because of positive reviews and I wish I would've chosen somewhere else.Update: 3 months after the owner commented, he never reached out. I've not received a call, voicemail, text, email, or anything in the mail. Once again, negligent in their work.
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December 2023 by Adrian Wallace
A1 customer service I took my mini van to them and they honor their warranty. Diego is very professional
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November 2023 by Dani Bash
Best place hands down in Pensacola to get your car serviced! Will be back!Service: General repairs & maintenance
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November 2023 by Ryan
This is absolutely the best automotive repair shop I have ever been to. The customer service I received was amazing. The staff was extremely friendly and professional. They take the time to take you into the shop and show you what exactly is wrong with your car. The most honest mechanic shop I have ever been to. I highly recommend this shop!!
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November 2023 by Kiana Darlington
They always take wonderful care of my Porsche Macan. Almost 8 years old and they keep her running like new! Ron & his staff are so friendly & experienced in their work. Won’t take my car anywhere else!Services: Auto body & trim repair
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November 2023 by Juan Felix
This place has good mechanics they installed a new engine on my Honda pilot at a reasonable rate ,It’s been 6 months no issues . I will be taking them more cars in the near future. Diego is a friendly manager with a can do attitude.
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November 2023 by ameryharvey1
I was in a real pinch on time and money these guys came through big time !!!Got me back on the road and happy!!!! I am so grateful to the service and friendliness I experienced there! First Class is a great name they really are a Classy Place with Classy people!!!
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October 2023 by David Jackson
I took my truck here to replace a wheel stud after Firestone broke one of my lug nuts off. They were able to fit me in and had me back on the road in a couple hours. Price was fair and didnt have a single scratch on my black rim. Great shop!
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September 2023 by Jose j Torres
Great workers and place. My new place to take my 3 vehicles . I will recommend to all my friends.
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September 2023 by Eli Rivera
Very friendly and fast service! Took my jeep in and they fixed the issue the same day.
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September 2023 by Chase Tennyson
Fantastic experience with Diego and his guys. Called Wednesday to ask about a quote and turnaround time for replacing the CV axles on my 4Runner. Gave me the best price around BY FAR and told me to bring it to him the next day. Brought it in at 8, Had it done for me by 3. I even asked if they could throw a couple quarts of transmission fluid in and I’d pay that cost as well but he hooked it up with the 100% discount on that. Long story short, this is my shop from here on out.
