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December 2023 by Shannon Abbitt
The staff at this location was so helpful with my dilemma, they were kind and courteous...our package was delivered to the wrong address and they found our package,if I could give them 100 stars I would ...
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December 2023 by Sidney Sharp
Very courteous, not a long wait.
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October 2023 by Laquita Hurd
Love their staff. So absolutely professional yet warm and will keep you smiling.
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October 2023 by Christopher Stroh
Good place to drop off packages. The other location (WhalgreemThe only other location is on W street this is the main location but on the wrong side of town
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October 2023 by ktkline7
We drove Neighbor there. She had great experience
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October 2023 by Tim norris
Don't go here! Go anywhere else but here. These people can't wait to tell you what they can't do for you. Oh you have a mobile app in 2023 and you ask I scan the bar code on your phone from FedEx...... no sir that is wrong.... we at FedEx send you upto airport to our other location to scan and print the code. Then they hand you a paper and you bring it back to us! I've never ever been able to just send a package at this location.
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September 2023 by Thomas Hestle (Tom)
Very helpful got my stuff out and delivered.
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August 2023 by Pastor Lee
Claimed they attempted to deliver a package 3 times. No notice was left no communication and my wife was home all 3 days. Then they called me to tell me they tried 3 times and would not try again. I was told I needed to do their job and come pick up the package. I told them to return it to the manufacturer because it's not my job to drive an hour and a half round trip. The man hung up on me. If you have the ability to pick up the phone, why not call or leave a note in an effort to get the package to the customer. Don't call me after the fact to do your job.
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August 2023 by Lebecka “Beky” Parker
Fast, convienant, and not the slow post office, but same$$
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May 2023 by Chris
The Black lady that works Monday mornings is so rude to people she yelled at a lady that was vary elderly to more away from the door so it would close and the told a customer his hand writing was the worst she every seen and she can't read it like how do you say that to someone your in customer service
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May 2023 by Jorge Hernandez
Excellent customer service! The Best!
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May 2023 by Coleman
Whoever is managing this store needs to be fired immediately. This is a FedEx ship center and you can't print off shipping labels here? The customer service was rude too. I asked if I could go print the labels off and come back and the woman Christina told me to take my stuff with me after i lugged it all into the store. Now I have to go lug it all to another store and hope they can print SHIPPING LABELS for the purposes of SHIPPING PACKAGES at a FEDEX SHIP CENTER.
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May 2023 by Darla Bates
I wish I could remember her name but she was so nice and I appreciate that that means a lot nowadays
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March 2023 by Shane Hill
The cover photo is of a FedEx truck in front of Pensacola’s downtown business district, not the FedEx ship center, haha.The actual ship center is exactly what one should expect. You walk in, ship something, walk out. Easy peasy. The place is clean, open, and they have a lot of shipping options if you need packaging help.I frequent the place a lot and enjoy the employees I interact with. One employee recognizes me and we have a brief catch up moment while we take care of business. She’s awesome and I am always happy to see her when I walk in.
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March 2023 by Kimberly W.
I walked in and walked out! The woman helped me tape up my box because it cracked open. The lady at the desk was also very responsive. She was kind. She helped me deal with my package.
