-
November 2023 by Heather Betzhold
Great experience! We were greeted when we walked in the door, told the guy what we were looking for and he walked us to the spot with motorcycle covers. He showed us the different options and helped find what would work for our bikes.
-
November 2023 by Rod Stewart
Much appreciation for each staff personnel, and appreciate individual talent, knowledge and willingness to share…. It is great to touch, look and try on merchandise…. Helmets, communications, protective gear, cleaning supplies, tires, free tire balancing, lowest price tire change for most motorcycles…. Can help you order versus ordering online… No hassle replacement if something did not meet your expectations… And help with any question or repair…Rod…
-
November 2023 by Rick Yount
Needed quick turnaround on set of tires and they delivered almost instantly. Very well done and pricing was excellent compared to others. Couldn’t have been more satisfied.
-
November 2023 by Cheryl Hillius
Went in and loved the guy right off. He listened, talked about the helmets with lots of knowledge and insights. Had discounts and sales to offer with all the information we could want. We left feeling very sure and happy with our two helmets we sent our boys in for two more for them.His professional attitude made the sales of four expensive helmets a happy experience.
-
November 2023 by Jamie King
This place has the best customer service in Pensacola, FL. I needed a helmet for my niece, which is 13 years old. The guy who helped us was fantastic. (Sorry, I didn't get his name, but he was blond with glasses) He helped us pick out a helmet and made sure it fit great on her. He was very knowledgeable and had great patience as we tried on several different types of helmets. I'm definitely going back for all cycling needs.
-
November 2023 by CARL HILL - Attorney
I was looking for some specific gear. Being larger then most and having a British motorcycle made it difficult to find exactly what I needed. I was pleasantly surprised to find the correct size boots (14) in stock. The other gear, the staff was helpful in ordering. I needed some help getting the liner in my helmet readjusted. Staff was very kind and fixed the issue.
-
October 2023 by Dr. Michael Allshouse
I have been trying to find a lithium battery that was very difficult to find. They actually had the lithium battery, held the battery, than gave me a discount on it when I got there. I was very excited they had it because evrywhere I looked, did not. Staff was awesome and took care of me. Highly recommend this establishment to all serious bike riders and even beginning riders.
-
September 2023 by Elirocks1324
Went in yesterday to get my first helmet, Wyatt showed me some brands and helped me try on some and find my size, he was an excellent help and he explained all the discounts that I could get! Will definitely go again because of how nice they were!
-
August 2023 by tony gaines
Just purchased riding boots they had my size in stock. Sales person was really nice cordial but customer service helping me out at the shoe section was none. I had to hunt for everything that I needed. Didn’t like that. They were sales persons all over the store three just standing in the front, so that was not cool. I’ve been in the store before a few years ago customer service was outstanding. I don’t know where it went but they need to bring it back up. Thanks cycle gear for being in Pensacola.
-
August 2023 by harold hagedoorn
Large selection of gear from dirt to strert.. one of the biggest selection of helmets around. Already had the x-15 in stock! Great help getting tires swapped and having metal stems in stock..
-
August 2023 by John Vinson lll
my frist time walking in to the store and to my surprise they had a lot of what i have been looking for . now just by looking around i can guarantee you i will be back quite a few more times and i hope the greetings and helpful feedback i got is still there .
-
July 2023 by Tim Rickman
There were able to mount both of my tires in an hour. Great price. Friendly service.
-
July 2023 by Thomas Patrick
New rider, so I relied heavily on the salesperson who does have ample experience point me in the right direction. I wish I remembered his name, but he has black fingernails and was as nice and professional as could be. Going in super nervous and even more anxious he did very well to keep me relaxed while we were looking at different products. He thoroughly explained everything and why he recommended certain helmets, etc. Very good dude, good store and just great overall experience. Hope to see him on the road one day when I'm finally riding. Great store, 10/10 would definitely recommend. Thanks bro! Wish I remembered your name!!!
-
June 2023 by Angel Velilla
Customer service was AWESOME, but their selection was lacking. We had two helmets that needed a visor and insert, but they didn't have either one. I also bought a pair of sunglasses that were extremely cheap in price and I quickly found out why. When I went to my bike, I dropped them and they literally broke in half. They were so cheap I simply took the loss, even though I was still in front of the location. Nevertheless, their staff is exceptional...
-
June 2023 by Sandro Vazquez
Amazing service!. We’re visiting from out of town and had traveled (on motorcycle) many miles. Stopped for some gear and they treated us like family. Outstanding! thank you very much ????