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July 2024 by Cathy Hobbs
Won't fill rx on time demanding diagnostic from Dr. Should be a hippa violation. They get a rx they should fill prescription.
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June 2024 by Sam Gillespie
I just had my tip of the iceberg moment that cause me to leave a review as its been a culmination of a few instances and even from other stores. Mostly that your system will text me telling me my prescription is ready and when i get there it isn't. I have talked to my Psychiatrist about how difficult it can be to pick up from any of the CVS's as I've had an issue at another store off Beverly Dr, except their pharmacist is just rude. All this to say that my Psychiatrist tried to "limit" having to go to CVS and let me pick up my 3 month supply all at once. Well today Ryan told me, "We saw the note from your doctor about you taking 1 a day, sometimes 2. That sounded suspicious to me and I couldnt approve to give you it all at once. So its only going to be 45 pills at a time." 1st off you dont know me and I've never had an issue trying to refill early or any issue with having the 3 month supply. So thanks for assuming I'm a pill popper i guess? Overall though fine but i hope yall figure out your text system! I am so tired of wasting gas to come see you guys and you tell me it isnt ready and when I've shown the other guy with dreads in there, my confirmation texts. He just has no explanation, other than, Sorry I guess you'll just have to come back.
If i didnt need the medicine, I swear I'd just give up getting it cause you guys make it difficult as hell.
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June 2024 by RP Mullen, Sr.
Cashier was very personal and extremely professional. I was in and out with my purchase in about 5 to 7 minutes.
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April 2024 by JMarie
I came last night to put money on my card and me not thinking to read the receipt it wasn’t even added on there and the guy looked at the receipt himself for like 2 minutes then handed to me red flag I know but I wouldn’t think something like this would have happened it says Dixie on the receipt but I don’t think that’s his name it was a white older man that looks like a manager I will be coming BACK up there to receive my money
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February 2024 by Evan Mosby
Was followed all around the store by a Caucasian woman from the moment i walked in. Walked up to me at check out and when i asked what she was doing, she replied just checking on you. Nothing to the person right next to me. This is not the 1st time. Was put in touch with the store manger John Newborn who completely dismissed it stating she was doing her job!
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February 2024 by Name Unecessary
These people in this pharmacy do not have customer service in mind. Besides one cool guy,they are rude, inconsiderate, and lazy,and will routinely lie about how long it will take to fill a prescription. There's a walgreens right across thr street. GoThe unhappy black girl with the headwrap told us it would take 2 hours to fill 1 prescription, then she did somebody else's in 30 minutes! Then she told us to go to walgreens! People pulled up in the drive through and she helped them immediately.That's just an example of the lack of professionalism and discrimination in that CVS.
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February 2024 by Robyn Burnett
The CVS at Target is superb and above any other CVS in Pensacola. The atmosphere of Target makes it worth the while
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February 2024 by Nekita I
This is best CVS in Pensacola and they don't take a long time to return your call back with their new voice mail system.
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December 2023 by Ashley Johnson
I just left this CVS about 10 minutes ago. The man at the front counter ignored me to my face (made eye contact so I know he heard me and saw me) when I asked where I could find a pulseoximeter. I figured maybe he just wanted to finish his task, so I stood there for another minute and he refused to acknowledge me. Not even "I'll be with you in a minute" just silence.
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December 2023 by Maryanne Kinney
VERY GOOD Staff * SOOO Friendly
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November 2023 by Lauri Desport
I went to the Minute Clinic two days ago at this CVS location, and was prescribed two different meds. The nurse practitioner “Demi” asked which pharmacy I wanted to have them sent to. I specifically told her to send them to the Publix closest to my house, which is across town. She nodded and typed it into her computer. I left, and was going to pick them up at Publix near my house. They were never sent to Publix! They were sent to the CVS pharmacy at that same store. Had I known they were sent to the wrong pharmacy, I could have picked them up while I was still there. Here it is, two days later, and I still don’t have the meds. I called and was told that I have to call Publix, Publix will call CVS, and the scripts will be sent to Publix. Why should I have to go to that much effort to get the drugs I asked to be sent to Publix in the first place??? It’s a hassle for me and for Publix. I won’t be going back to this “clinic” again. This is incompetence.
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November 2023 by Kristen Alger
Best pharmacy ever!! Thank you for your dedication and hard work!
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October 2023 by Jennifer Reeves
I was running late for work, but had to stop & grab some medicine. I ended up locking my keys in my car while it was still cranked ? The manager Johnny is like my HERO!!! He stood outside in the heat for like 45 mins trying to help me get in my car. He finally succeeded & I couldn’t thank him enough ?? He was such a blessing ❤️
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August 2023 by richard behn
Went in this morning to find some baby items my wife sent me out for. Could not find them, There were no employees to help me find them, I imagine the things I needed were in the mountain of plastic totes in the middle of the floor. I went to publix and found exactly what I was looking for, The staff took me right to the well stocked shelfs and I was out of there in 10 minutes. CVS Needs to get it together.
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August 2023 by Jericho Crawford
11-19-2022: COVID BOOSTER in the books ???
