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January 2024 by Ida Nissen
All the staff at the scenic Hwy CVS are always so knowledgeable and helpful.
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November 2023 by Donnie D.
Waited 3 days for my diabetes medicine. When I came by to have my prescription switched to another store. My meds magically appeared on the shelf.
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November 2023 by DeWayne Hegwood
Cashier was the most friendly that I have ever seen at this location. I heard her conversing with another customer as I entered. That customer was telling her how amazing she was. I’ve. Been in the hospitality industry for over 30 years, so I observe behaviors like this. That customer was right. She was such a delight.
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November 2023 by anna g
Pharmacy customer service is a joke. If you want to be treated like you're a child, and they the "adults" while dealing with something as personal as your medication, this is the place for you!
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October 2023 by La Wick
I visited a local CVS to get vitamins on sale as BOGO … as it turns out CVS has double the price where you’re actually paying for the second item anyway! Be careful and do your homework
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August 2023 by Stefanie Feltner
We were on vacation and two of my kids got sick needing multiple meds filled on 3 different occasions in the same week. I can't say enough how much I appreciate how quickly the CVS pharmacy on Scenic hwy filled antibiotics and other meds needed to help my kids. They were knowledgeable and efficient. Excellent customer service and so fast!!! Thank you so much for making a tough week a little easier!!
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July 2023 by Keith K.
embodiment of incompetence. came in for vaccine and they didnt know if i needed one or multiple shots even though only one was needed. made me fill out forms and wait in the waiting room for the shot only for them to tell me a free shot wasnt even available to me. not only that but after they told me i couldnt get the shot they didnt give my driver license back or even call me to say they had it. wasted a whole day and had to still come back to the store and when i did return for it they didnt even recognize that they had mine. wouldnt recommend.
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July 2023 by Denny Hicks
If I could give less than one zero, I would. I have never seen a pharmacy that is always out of medication that is needed. I have TWO medications that I can't get because CVS is out of stock. With the new regulations you cannotget them filed at other pharmacies. Both were due on the first or before the first and it's now the 3rd. Both medications have warnings on them if stopped immediately they will cause severe reactions or put the person on risk. They won Wednesdaythat's 4 days past my refilldate. How can a pharmacy be called pharmacy of it never has the medication you need. This is the same pharmacy I've had multiple issues with a person that works their. Once over the phone I called to refill one of my medications and the lady says " You know you can't get this filled 3 daThen after pulling it up on the computer due says out loud " oh it looks like you are 3 days past to refill". Another comment made that she didn't verify before accusing. I cannot stand this place but UNFORTUNATELY health plans only allow you to fill your medication at one location or I would've been using another one a long time ago. DO NOT USE THIS ONE. IT MAYBE IN A CERTAIN AREA BUT IT'S PERSONNprofessionalism. Use at your own risk. EL IS LACKING
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May 2023 by Barey M.
Worst customer service from a pharmacy that I've ever seen. Everyone in the front is pleasant but when you call and wait for 20 minutes for someone to pickup the phone in this Biden economy, I know that's a lot to ask for. Thankfully some rude gentleman answered the phone to let me know that his computer can see my prescriptions but for some reason the front computers can't let them know... why wouldn't Karen let me know that they won't work instead of telling me my prescription isn't available. Do your job. I know who these CVS pharmacy technicians voted for! It's clear as where they live in East hill lmao.
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April 2023 by C Menzie
Often understaffed and messy. Products aren't stocked here. Could be a supply chain issue, though. Employees are friendly.
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March 2023 by VJohn Matheny
Terrible manager, bought chips and asked if I can get $5 of quarters. Very nice lady at the counter said yes, called manager to get coins...Asked the lady at the counter while holding the role of coins what is it for, it's for him. Then said, oh we don't have quarters...The bank's running out of it...Yeah left me puzzled too. Also I felt once she saw me, her demeanor changed because I was of color.
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February 2023 by Lauren Shippie
After years of horrible customer service at this pharmacy, I am vowing never to go back to this place and came here to speak my mind. Ismoralda was the nail on the coffin this evening with her inability to communicate and refusal to acknowledge my known allergy to penicillin. She damn near could have killed me. OverThe years, I have never seen a kind worker in the pharmacy. People who use the pharmacy deserve to be treated treated with respect and employees have an obligation to explain medications and insurance issues. I’m not stopping here either. I’ll be calling corporate in the morning.
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December 2022 by Teri Miranda
Worst customer service ever. They refused to transfer my prescriptions over from Walmart. Refused to help me fill my OTC order. The pharmacy saw me coming and closed the window to drop off a Prescription.I'm so disappointed, I just moved over to this side of town, and I was going to pick them to fill my prescriptions. I guess I'll go to a different one. I don't like being treated with such disrespect. I even spoke to the manager. But still, no help.
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October 2022 by Clayton Henderson
I live nearby this store, so I visit it often for convenience. I arrived at 9:52 on a Monday evening and Karen locked the doors in my face. The posted hours show closing at 10pm, other customers where inside still shopping. It’s disappointing you can’t uphold your own posted hours.
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October 2022 by Joy Bo
Pharmacy is really inept. Stood at pick up desk waiting to pick up prescription. 3 people working, was completely ignored. Said forget it and walked out. Moving my drugs to Target. I’m done.
